Summary
Overview
Work history
Education
Skills
Timeline
Generic

Joy O’Hare

Liverpool,England

Summary

Experienced in restaurant operations with a strong understanding of etiquette and dietary requirements. Demonstrates patience, composure, and exceptional customer service skills. Proficient in beverage preparation, table clearing, and cleaning procedures. Committed to maintaining high standards of cleanliness and efficiency in all tasks.

Friendly and enthusiastic Waitress adept at operating in fast-paced environments with demanding objectives for sales, service and quality. Talent for adapting to changing menus and policies, as well as handling customer issues. Analytical problem-solver adept at managing time and preparing for future guests with efficient side work.

Overview

2
2
years of professional experience

Work history

Waitress

Chicago Bar and Grill
Liverpool, Merseyside
11.2024 - Current

During these past 10 months I have developed numerous skills such as brilliant customer service, fast and accurate work and great initiative skills during independent work. As well as being a waitress, I was also trained in bartending and helped managers to train and supervise new employees. I have also handled cash transactions successfully and handled bookings. I am quite experienced in allergies and special dietary requests, I am aware of the 14 food allergies. This job involved keeping all aspects of the restaurant exceptionally clean which is no stranger to me as before this job I took work with a professional cleaning company around Liverpool.

Cleaner

ATC Cleaning Company
Liverpool, Northwest
01.2024 - 10.2024

Throughout my time at this job I worked side by side with a professional team of cleaners. My work as very versatile as we completed jobs from hoarders houses to pubs and restaurants. I learnt to be a reliable and detail oriented cleaner with a strong work ethic with proven ability to maintain high standards of cleanliness and hygiene in a fast paced environment. I have thorough knowledge of cleaning procedures including sanitising, vacuuming, mopping, dusting and waste disposal. I also worked successfully as a team player and thrived while working as a team as well as on my own. Often, I took on more responsibility due to staff shortages: demonstrating commitment and flexibility. I received numerous customer feedbacks satisfied with my work. This job taught me lots of patience and attention to smaller details.

Kitchen porter

GEEES Coffee
Liverpool, Merseyside
05.2023 - 07.2023

I was a hardworking and reliable Kitchen Porter with experience supporting busy kitchens by maintaining cleanliness, hygiene and organisation.I ensured everything followed health and safety standards, including proper food hygiene, waste disposal and safe equipment handling. I also assisted members of the team by helping with food preparation.

Education

GCSEs -

Chesterfield High SChool
Liverpool
09/2019 - 06/2024

Skills

  • Restaurant etiquette familiarity
  • Patience and composure
  • Dietary requirements understanding
  • Beverage preparation knowledge
  • Customer Service
  • Table clearing
  • Cleaning procedures competence

Timeline

Waitress

Chicago Bar and Grill
11.2024 - Current

Cleaner

ATC Cleaning Company
01.2024 - 10.2024

Kitchen porter

GEEES Coffee
05.2023 - 07.2023

GCSEs -

Chesterfield High SChool
09/2019 - 06/2024
Joy O’Hare