Josie Evans
Snodland,Kent
Summary
Dynamic sales professional with extensive expertise in CRM software, including Salesforce, and a proven track record in client relationship management and account handling. Demonstrates strong skills in lead generation, cross-selling, upselling, and sales negotiation, complemented by a deep understanding of consultative sales methods and the solution selling process. Adept at managing sales pipelines and developing compelling sales presentations to drive business growth. Committed to enhancing customer service through empathy in sales and effective product demonstrations. Career goals include leveraging key account handling skills to achieve strategic business objectives.
Overview
31
31
years of professional experience
4
4
years of post-secondary education
Work history
Direct Sales Representative for Barcode Tracking.
Wasp Barcode Technologies Ltd
St Albans, Hertfordshire
2012.02 - Current
- Facilitated direct inbound and outbound telephone sales.
- Assisted with web enquiry sales support by providing quotations.
- Processed orders while working towards monthly targets and forecasts.
- Boosted product awareness by conducting frequent sales presentations.
- Developed strong relationships for customer loyalty through consistent follow-ups.
- Facilitated successful contract negotiations to secure advantageous deals.
- Managed client accounts, improved customer satisfaction levels.
- Evaluated competitor products, identified unique selling propositions accordingly.
- Improved company reputation with exceptional customer service skills.
- Participated in exhibitions to enhance brand awareness and deliver customer service.
Sales Support and Operations for an Electronic Component Company
Challenger Components Ltd Sittingbourne Kent
Sittingbourne, Kent
2009.09 - 2012.01
- My sales duties include general telephone and web enquiry sales support, providing competitive quotations, maintaining and managing allocated customer accounts and working towards monthly targets and forecasts. I was also responsible for the office based fan sector of the business which encompassed order processing, purchasing and liaison with the manufacturers. Other duties include customer service and office administration as part the operations team.
- Carried out day-to-day duties accurately and efficiently.
Supervisor / Sales Engineer for National Ventilation Distributor
Fans & Spares Ltd, Croydon and Kent
Croydon, Kent
2005.04 - 2009.02
- My duties included responsibility for all administration, banking, and branch account management and targets. Telephone sales support, (basic and technical) for existing customers and end users, order processing and purchasing of standard and non-standard products. Providing competitive quotations, estimations and designs for projects, specified and non specified. Trade counter sales service, Picking and packing goods, logistics and stock management. Whilst maintaining an excellent knowledge of all manufactures products.
General Sales Engineer for International Ventilation Manufacturer
Systemair Ltd, Rochester, Kent
Rochester, Kent
2001.09 - 2005.03
- My duties included telephone sales support for a varied network of national distributors and wholesalers. Order processing and also some purchasing. Providing competitive quotations and estimations for projects, both specified and unspecified. Maintaining a structured returns procedure, I was responsible for having products tested and issuing reports and any relevant credits. Also Customer service and office administration, whilst maintaining an up to date and excellent technical knowledge of company products and industry advances.
Area distribution
Kent Messenger
1997.01 - 2001.01
- Previous to my full time employment I worked part time of which included
Bar Person
Maidstone Working Men’s Club
1997.01 - 2000.01
Order picker/ packer
Sanger’s Pharmaceuticals
1995.01 - 1997.01
Education
9 GCSE - English, Mathematics, Sciences, Technology, History, French, Media studies
The Maplesden Noakes School
Maidstone 1990.09 - 1995.01
Skills
- Basic it literacy
- Cross-selling and upselling
- Consultative sales methods
- CRM Software proficiency
- Client Relationship Management
- Product demonstrations
- Inside and outside sales
- Sales closing
- Product knowledge
- Solution selling process
References
References available on request
Affiliations
- Gardening, DIY and upcycling, darts and board games , VW restoration, spending time with family and dogs.
References
References available upon request.
Timeline
Direct Sales Representative for Barcode Tracking.
Wasp Barcode Technologies Ltd
2012.02 - Current
Sales Support and Operations for an Electronic Component Company
Challenger Components Ltd Sittingbourne Kent
2009.09 - 2012.01
Supervisor / Sales Engineer for National Ventilation Distributor
Fans & Spares Ltd, Croydon and Kent
2005.04 - 2009.02
General Sales Engineer for International Ventilation Manufacturer
Systemair Ltd, Rochester, Kent
2001.09 - 2005.03
Area distribution
Kent Messenger
1997.01 - 2001.01
Bar Person
Maidstone Working Men’s Club
1997.01 - 2000.01
Order picker/ packer
Sanger’s Pharmaceuticals
1995.01 - 1997.01
9 GCSE - English, Mathematics, Sciences, Technology, History, French, Media studies
The Maplesden Noakes School
1990.09 - 1995.01