Joshua Wilson
Fleet,Hampshire
Summary
Enthusiastic aspiring Accountant with knowledge of resolving customer problems. Works to increase success through effective work strategies and customer service.
Overview
1
1
year of professional experience
5
5
years of post-secondary education
Work History
Customer assistant
Waitrose & Partners
Fleet , Hampshire
08.2023 - Current
- Created attractive visual merchandising and shop window displays.
- Maintained excellent client satisfaction by providing in-depth support.
- Applied conflict management strategies to deescalate upset customers.
- Assisted customers with product complaints, logging issues for investigation and providing replacement items.
- Advised customers on availability, pricing and location of products.
Kitchen porter
Blue Diamond
Church Crookham , Hampshire
02.2023 - 07.2023
- Collected, washed and sanitised dishes and cooking utensils.
- Cooperated well with kitchen teams, improving workflow and raising working standards.
- Checked dining area supplies and promptly replenished low stock.
- Assembled dishes and finalised plating of customer orders.
- Carried out regular rubbish removal, mopping and sweeping, maintaining clean kitchen environments throughout service shifts.
Education
A-Levels - Accountancy
The Sixth Form College Farnborough
Farnborough 09.2022 -
GCSEs -
Calthorpe Park School
Fleet 09.2017 - 06.2022
Skills
- Process optimisation
- Customer-focused
- Communication skills
- Strategic problem-solving
- Process automation
Affiliations
- Roller coaster construction
Timeline
Customer assistant
Waitrose & Partners
08.2023 - Current
Kitchen porter
Blue Diamond
02.2023 - 07.2023
A-Levels - Accountancy
The Sixth Form College Farnborough
09.2022 -
GCSEs -
Calthorpe Park School
09.2017 - 06.2022
Similar Profiles
Bethan MackriellBethan Mackriell
Team Manager at Waitrose & PartnersTeam Manager at Waitrose & Partners
Yasmin AustinYasmin Austin
Customer service assistant at Waitrose & PartnersCustomer service assistant at Waitrose & Partners
Kara McLartyKara McLarty
Customer Service Team Leader at Waitrose & PartnersCustomer Service Team Leader at Waitrose & Partners