Joshua Wilson
Fleet,Hampshire
Summary
Enthusiastic aspiring Accountant with knowledge of resolving customer problems. Works to increase success through effective work strategies and customer service.
Overview
1
1
year of professional experience
5
5
years of post-secondary education
Work history
Customer assistant
Waitrose & Partners
Fleet, Hampshire
2023.08 - Current
- Created attractive visual merchandising and shop window displays.
- Maintained excellent client satisfaction by providing in-depth support.
- Applied conflict management strategies to deescalate upset customers.
- Assisted customers with product complaints, logging issues for investigation and providing replacement items.
- Advised customers on availability, pricing and location of products.
Kitchen porter
Blue Diamond
Church Crookham, Hampshire
2023.02 - 2023.07
- Collected, washed and sanitised dishes and cooking utensils.
- Cooperated well with kitchen teams, improving workflow and raising working standards.
- Checked dining area supplies and promptly replenished low stock.
- Assembled dishes and finalised plating of customer orders.
- Carried out regular rubbish removal, mopping and sweeping, maintaining clean kitchen environments throughout service shifts.
Education
A-Levels - Accountancy
The Sixth Form College Farnborough
Farnborough 2022.09 -
GCSEs -
Calthorpe Park School
Fleet 2017.09 - 2022.06
Skills
- Process optimisation
- Customer-focused
- Communication skills
- Strategic problem-solving
- Process automation
Affiliations
- Roller coaster construction
Timeline
Customer assistant
Waitrose & Partners
2023.08 - Current
Kitchen porter
Blue Diamond
2023.02 - 2023.07
A-Levels - Accountancy
The Sixth Form College Farnborough
2022.09 -
GCSEs -
Calthorpe Park School
2017.09 - 2022.06