Summary
Overview
Work history
Education
Skills
Affiliations
Timeline
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Joshua Wilson

Fleet,Hampshire

Summary

Enthusiastic aspiring Accountant with knowledge of resolving customer problems. Works to increase success through effective work strategies and customer service.

Overview

1
1
year of professional experience
5
5
years of post-secondary education

Work history

Customer assistant

Waitrose & Partners
Fleet, Hampshire
08.2023 - Current
  • Created attractive visual merchandising and shop window displays.
  • Maintained excellent client satisfaction by providing in-depth support.
  • Applied conflict management strategies to deescalate upset customers.
  • Assisted customers with product complaints, logging issues for investigation and providing replacement items.
  • Advised customers on availability, pricing and location of products.

Kitchen porter

Blue Diamond
Church Crookham, Hampshire
02.2023 - 07.2023
  • Collected, washed and sanitised dishes and cooking utensils.
  • Cooperated well with kitchen teams, improving workflow and raising working standards.
  • Checked dining area supplies and promptly replenished low stock.
  • Assembled dishes and finalised plating of customer orders.
  • Carried out regular rubbish removal, mopping and sweeping, maintaining clean kitchen environments throughout service shifts.

Education

A-Levels - Accountancy

The Sixth Form College Farnborough
Farnborough
09.2022 -

GCSEs -

Calthorpe Park School
Fleet
09.2017 - 06.2022

Skills

  • Process optimisation
  • Customer-focused
  • Communication skills
  • Strategic problem-solving
  • Process automation

Affiliations

  • Roller coaster construction

Timeline

Customer assistant

Waitrose & Partners
08.2023 - Current

Kitchen porter

Blue Diamond
02.2023 - 07.2023

A-Levels - Accountancy

The Sixth Form College Farnborough
09.2022 -

GCSEs -

Calthorpe Park School
09.2017 - 06.2022

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Joshua Wilson