Joshua Sinkins
Fakenham,United Kingdom
Summary
Skilled worker with extensive expertise in customer service, information technology, and retail operations. Demonstrates proficiency in Microsoft Office, effective verbal and written communication, and exceptional team collaboration. Adept at point of sale operations, cash handling, and managing returns and exchanges. Known for punctuality, reliability, and the ability to adapt quickly to new environments. Career goals include leveraging skills in visual merchandising strategies and in-store promotions management to drive business success.
Overview
10
10
years of professional experience
2
2
years of post-secondary education
Work history
STORE ASSISTANT
ALDI UK
Fakenham, Norfolk
2022.01 - 2026.05
- Delivered consistently high levels of customer service, proactively assisting customers with queries, locating products, and resolving issues efficiently to ensure a positive shopping experience.
- Took responsibility for receiving and signing for large-scale deliveries, checking products against delivery notes to ensure accuracy and promptly reporting any discrepancies or damages.
- Worked stock effectively by unloading deliveries, restocking shelves, and ensuring products were correctly faced, rotated, and merchandised in line with company standards.
- Maintained exceptional store presentation through regular cleaning, organizing displays, and ensuring compliance with Aldi's cleanliness and safety policies.
- Operated checkouts confidently, processing transactions quickly and accurately while handling cash, card, and voucher payments in a responsible and secure manner.
- Supported opening and closing procedures, including security checks, till balancing, and preparing the store for trade or end-of-day handover.
- Collaborated with a team in a fast-paced retail environment, demonstrating flexibility, reliability, and a strong work ethic to meet store targets and adapt to changing priorities.
- Adhered to all health, safety, and food hygiene regulations, contributing to a safe and compliant retail environment for both customers and colleagues.
- Arranged displays attractively, driving impulse purchases.
- Built rapport with customers through friendly, personable interactions.
BARISTA/BARTENDER
CREAKE ABBEY
North Creake, Norfolk
2021.01 - 2022.01
- Made a range of coffees and teas to a high standard, always paying attention to presentation and customer preferences.
- Looked after customers from start to finish, taking orders, serving food and drinks, and making sure everyone felt welcome and comfortable.
- Helped behind the bar during busy periods and events, serving beer, wine, and basic mixed drinks, while following age-check and licensing rules.
- Kept the bar and coffee areas clean and well-stocked throughout the day and made sure everything was closed properly at the end of shifts.
- Used the till confidently, handling both cash and card payments, and helped with counting and locking up when needed.
- Stepped in to support the kitchen team with food prep and table service during busier times.
- Re-stocked coffee, bar and general supplies when running low and flagged anything that needed ordering.
- Worked well under pressure, juggling multiple tasks during busy periods while staying friendly, focused, and calm.
- Got to know regular customers and helped create a relaxed, welcoming atmosphere that brought people back.
- Communicated effectively with kitchen staff ensuring seamless service delivery.
- Ensured freshness of pastries on display, contributing to overall quality assurance.
- Managed high volume orders during peak hours maintaining quality of service.
- Communicated clearly with team of baristas, management and other front-of-house staff to minimise mistakes.
KITCHEN ASSISTANT
CREAKE ABBEY
North Creake, Norfolk
2019.01 - 2021.01
- Maintained high standards of cleanliness across the kitchen, regularly cleaning surfaces, fridges, and equipment, as well as handling washing up using an industrial dishwasher.
- Followed all food hygiene and safety procedures, including proper storage, date labelling, and avoiding cross-contamination.
- Assisted with receiving and checking deliveries, making sure items were stored correctly and rotated (FIFO).
- Helped plate up meals during busy periods, ensuring dishes looked presentable and left the kitchen promptly.
- Worked closely with chefs and front-of-house staff to make sure service ran smoothly and efficiently, especially during peak times.
- Refilled stock and prep areas during service to keep everything running without delays, and flagged when supplies were running low.
- Stayed calm and focused in a busy, often fast-paced environment, working as part of a small team and stepping in wherever needed.
- Supported the kitchen team with day-to-day food preparation, including chopping vegetables, prepping ingredients, making sandwiches, and assisting with breakfast and lunch dishes.
- Supported head chef in creating new menu items to diversify restaurant offerings.
- Helped in the plating of dishes for enhanced visual appeal and presentation.
School teacher assistant (work experience)
Burnham Market Primary School
Fakenham, Norfolk
2016.02 - 2016.03
- Encouraged active participation through group work and class discussions.
- Maintained accurate records of student progress, providing consistent feedback.
- Developed lesson plans for comprehensive student understanding.
- Provided reading instruction to special needs students.
- Coordinated extracurricular sports activities, increasing student participation.
Education
Level 2 Diploma - Fitness and Coaching Diploma in Sports Science
The College Of West Anglia
Kings Lynn, Norfolk 2018.01 - 2019.01
Level 2 Diploma - Information Technology/Computer Science
The College Of West Anglia
Kings Lynn, Norfolk 2019.01 - 2019.12
GCSEs - Math's - C, English Literature and Language - C, Science - C, Physical Education - Religious Education – C
Alderman Peel High School
Wells-next-the-Sea, NorfolkSkills
- Microsoft Office proficiency
- Punctuality and reliability
- Customer service expertise
- Adaptability and quick learning
- Information technology knowledge
- Verbal and written communication
- Team collaboration and independence
- Point of sale operations
- Product fault finding
- Visual merchandising strategies
- In-store promotions management
- Cash handling skills
- Returns and exchanges
- Warehouse operations
INFOMATION
- Born January 10th, 2001
- Driving License Since 2023
- 07495740092
- JoshuaSinkins@Outlook.com
Timeline
STORE ASSISTANT
ALDI UK
2022.01 - 2026.05
BARISTA/BARTENDER
CREAKE ABBEY
2021.01 - 2022.01
Level 2 Diploma - Information Technology/Computer Science
The College Of West Anglia
2019.01 - 2019.12
KITCHEN ASSISTANT
CREAKE ABBEY
2019.01 - 2021.01
Level 2 Diploma - Fitness and Coaching Diploma in Sports Science
The College Of West Anglia
2018.01 - 2019.01
School teacher assistant (work experience)
Burnham Market Primary School
2016.02 - 2016.03
GCSEs - Math's - C, English Literature and Language - C, Science - C, Physical Education - Religious Education – C
Alderman Peel High School