Summary
Overview
Work history
Education
Skills
Affiliations
Timeline
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Joshua Sellick

Kingsbury Episcopi,Somerset

Summary

Experienced Night Manager with knack for solving problems and boosting team morale. Created streamlined processes that improved nightly operations and reduced downtime. Known for building cohesive teams and maintaining high standards under pressure.

Dedicated and organised professional with keen eye for detail and proactive approach to problem-solving. Possesses strong leadership abilities and excellent communication skills, coupled with knack for managing teams and ensuring operational efficiency. Aims to enhance guest satisfaction and streamline night-time operations, contributing to overall success and service excellence.

Emerging IT professional eager to contribute immediate value in support roles. High-level awareness of emerging technological trends and industry advancements. Thrives in autonomous environments with solid work ethic and history of self-motivated goal achievement.

Driven professional with strong aptitude for problem-solving, seeking role as IT Technician. Proficient in troubleshooting hardware issues and providing software support, combined with excellent communication skills. Ready to deliver robust IT solutions that enhance operational efficiency and user satisfaction.

Overview

2
2
years of professional experience
24
24
years of post-secondary education

Work history

Night Manager

Tesco
Yeovil, Somerset
02.2024 - 03.2025
  • Handled complaints professionally turning dissatisfied customers into loyal patrons through excellent problem-solving skills.
  • Supervised night staff, fostering team spirit and high morale amongst employees.
  • Executed administrative duties including report preparation, staff administation and inventory management for operational efficiency.
  • Implemented fire safety guidelines effectively reducing risk potential during nightly operations.
  • Upheld company policies whilst dealing with any disturbances or issues that arose during the night shift.
  • Maintained health and safety standards for secure environment by overseeing nightly cleaning and maintenance tasks.
  • Organised briefing for night shift staff to follow instructions.
  • Scheduled night staff and coordinated workflow to foster adequate shift coverage and seamless operations.
  • Led employees during night shifts to deliver outstanding customer service and comply with quality standards.
  • Responded promptly to emergency situations maintaining calm under pressure whilst following established protocols.
  • Conducted regular walk-through inspections to maintain proper upkeep of facilities throughout the night.

Covering Manager

EG Group
Weymouth, Dorset
11.2022 - 02.2024
  • Maintained inventory control, reduced stock shortages.
  • Led performance reviews, identified areas for improvement.
  • Liaised with suppliers to ensure timely deliveries.
  • Optimised resource allocation for increased profits.
  • Delivered high-quality products to increase customer satisfaction.
  • Enforced safety regulations to reduce workplace accidents.
  • Developed accurate sales forecasts for improved strategic planning.
  • Delegated tasks efficiently to maximise productivity.
  • Implemented cost reduction measures, reduced overhead expenses.
  • Facilitated staff training, resulting in better customer service.
  • Managed team dynamics by implementing conflict resolution strategies.
  • Boosted department efficiency by streamlining operational processes.
  • Coordinated hiring, recruitment and training strategies to build successful administrative team.
  • Translated senior management directives into actionable front-line policies and implemented changes with staff.

Education

GCSEs - English Literature

Huish Epsicopi Academy
Langport, Somerset
09.2014 - 06.2019

GCSEs - Maths

Huish Episcopi Academy
Langport, Somerset
09.2014 - 06.2019

GCSEs - Combined Science

Huish Episcopi Academy
Langport, Somerset
09.2014 - 06.2019

BTec - Business

Huish Episcopi Academy
Langport, Somerset
09.2014 - 06.2019

GCSEs - History

Huish Episcopi Academy
Langport, Somerset
09.2014 - 06.2019

NCFE Level 2 - The Principles of Cyber Security

West Lancashire College
Lancaster, Lancashire
09.2024 - 12.2024

NCFE Level 2 - Creating a Business Start-Up

West Lancashire College
Lancaster, Lancashire
05.2024 - 09.2024

Skills

  • Strategic it planning
  • Proactive self-learning attitude
  • Hardware repair and upgrades
  • Cybersecurity measures implementation
  • Knowledge of operating systems
  • Software installation and configuration
  • Technological troubleshooting
  • Hardware fault repairs
  • PC and laptop builds
  • Patience with users
  • Cybersecurity principles
  • Health and Safety Compliance
  • Knowledge of regulatory standards
  • Customer relationship management systems
  • Effective delegating
  • Leadership in diverse environments
  • Mentoring and coaching
  • Profit and Loss Analysis
  • Staff recruitment
  • KPI tracking
  • Financial Forecasting
  • Supply chain management
  • Communication proficiency
  • Safety consciousness
  • IT infrastructure understanding
  • Leadership skills
  • Conflict Resolution
  • Inventory control
  • Training and Development
  • Project Management
  • Quality Assurance
  • Invoicing

Affiliations

  • PC Building
  • Country Music
  • Philosophy
  • Education

Timeline

NCFE Level 2 - The Principles of Cyber Security

West Lancashire College
09.2024 - 12.2024

NCFE Level 2 - Creating a Business Start-Up

West Lancashire College
05.2024 - 09.2024

Night Manager

Tesco
02.2024 - 03.2025

Covering Manager

EG Group
11.2022 - 02.2024

GCSEs - English Literature

Huish Epsicopi Academy
09.2014 - 06.2019

GCSEs - Maths

Huish Episcopi Academy
09.2014 - 06.2019

GCSEs - Combined Science

Huish Episcopi Academy
09.2014 - 06.2019

BTec - Business

Huish Episcopi Academy
09.2014 - 06.2019

GCSEs - History

Huish Episcopi Academy
09.2014 - 06.2019

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