Joshua Pickles
Leeds,west yorkshire
Summary
Expert in numeracy and financial transaction recording, ensuring accuracy in all operations. Proficient in digital cash register systems, delivering efficient service in fast-paced environments. Committed to enhancing customer satisfaction through effective communication and problem-solving skills. Aiming to apply these competencies in a dynamic retail setting to drive operational success.
Overview
3
3
years of professional experience
26
26
years of post-secondary education
Work history
Kitchen assistant
The Queens Head
Leeds, West Yorkshire
2024.11 - Current
- Improved kitchen efficiency by assisting in food preparation tasks.
- Helped implement a new system for organising stock which increased ease of access.
- Maintained cleanliness throughout the kitchen for improved hygiene standards.
- Peeled, chopped and sliced vegetables as required by recipes, accelerating cooking times.
IT support assistant apprentice
Prince Henrys Grammer School
Leeds, West Yorkshire
2024.11 - 2025.06
- Contributed to business continuity plans, safeguarding vital data.
- Managed helpdesk queries efficiently, leading to improved customer service ratings.
- Set up user accounts and permissions for secure access control.
- Coordinated with vendors for equipment procurement, ensuring cost-effective solutions.
Cashier
Pizza house company
Leeds, West Yorkshire
2023.06 - 2024.11
- Packaged customer items carefully, ensuing merchandise safety.
- Took initiative in restocking shelves during downtime, enhancing product availability.
- Used Point of Sale system efficiently, speeding up transactions.
- Coordinated with team members for smooth shift transitions.
- Resolved customer complaints professionally leading to higher retention rates.
- Balanced till at end of day, maintaining accurate records.
- Handled cash and card payments with precision, maintaining customer confidentiality and discretion throughout.
Education
GCSEs - Maths
Guiseley High School
Leeds 2018.09 - 2023.06
GCSEs - English language
Guiseley High School
Leeds 2018.09 - 2023.06
GCSEs - English Literature
Guiseley High School
Leeds 2018.09 - 2023.06
GCSEs - Science
Guiseley High School
Leeds 2018.09 - 2023.06
GCSEs - I-Media Studies
Guiseley High School
Leeds 2018.09 - 2023.06
T-Level - Digitsl Production, Design and Development
Leeds City College
Leeds 2023.09 - 2025.06
Skills
- Numeracy competence
- Change giving
- Financial transactions recording
- Digital cash register operation
Timeline
Kitchen assistant
The Queens Head
2024.11 - Current
IT support assistant apprentice
Prince Henrys Grammer School
2024.11 - 2025.06
T-Level - Digitsl Production, Design and Development
Leeds City College
2023.09 - 2025.06
Cashier
Pizza house company
2023.06 - 2024.11
GCSEs - Maths
Guiseley High School
2018.09 - 2023.06
GCSEs - English language
Guiseley High School
2018.09 - 2023.06
GCSEs - English Literature
Guiseley High School
2018.09 - 2023.06
GCSEs - Science
Guiseley High School
2018.09 - 2023.06
GCSEs - I-Media Studies
Guiseley High School
2018.09 - 2023.06