Joshua Jones
Telford,Shropshire
Summary
Highly motivated and dependable professional with expertise in integrated logistics operations. Demonstrates advanced proficiency in Microsoft Windows and Office, coupled with excellent telephone and electronic communication skills. Known for a consistent professional attitude, self-directed initiative, and adept problem resolution. A reliable and adaptable team collaborator committed to achieving organisational goals.
Overview
10
10
years of professional experience
7
7
years of post-secondary education
Work History
Integrated Logistics Operations Specialist
Kuehne-Nagel
Telford, Shropshire
08.2022 - Current
- Planning all system orders ensuring data accuracy and compliance with transport needs
- Led re-planning of systemic failures ensuring relevant upgrades
- Provided UAT support for system upgrades
- · Data entry/reporting including freight settlement and analysis using Microsoft Excel
- · Order tracking and POD input
- Facilitated seamless customer interactions
- Performed general administrative duties supporting logistics operations
- Trained in military-based ICT systems
- Trained in ADR and IMDG for hazardous goods
Product specialist
Headstock Distribution Ltd
Halesowen, Dudley
08.2021 - 08.2022
- Administered product service and maintenance through SAP, online portal's, email and telephone
- Administered social media platforms and created engaging content
- Content creator for online marketing resources
- Supported Amazon IDQ and management
- Conducted sales reporting and analysis
- Managed online sales for various products
- Artist/Staff Stock Controller
- Handled telephone sales and service enquiries
- Conducted comprehensive online dealer audits
- Executed logistics problem solving and investigation
- Collaborated on exhibitions as a product specialist
Integrated Logistics Operations Specialist
Kuehne-Nagel
Telford, Shropshire
04.2018 - 08.2021
- Planning orders in OTM while ensuring compliance with transport requirements
- Completed re-plans of systemic failures and ensured relevant upgrades
- Supported UAT for system upgrade projects
- Performed data entry in Microsoft Excel for order tracking and POD input
- Provided weekend and 24-hour cover for logistics operations
- Delivered exceptional customer service and support
- Performed general administrative duties
- Completed training on military ICT systems
- Completed ADR and IMDG Hazardous Goods training
Parts Centre Administrator
Hoshizaki Europe Ltd
Telford, Shropshire
06.2015 - 04.2018
- Handled order processing and system data entry
- Managed stock replenishment and inventory forecasting
- Liaised with customers delivering exceptional customer service
- Analysed and reported data using Microsoft Excel
- Performed filing and administrative functions
- Performed daily warehouse picking and packing duties
- Operated reach truck daily in Parts Centre
- Oversaw the acceptance and registration of deliveries
- Collaborated with colleagues across various international sites
Education
A-Levels - Art, History and Music
New College
Telford 09.2005 - 09.2007
GCSEs - English, Science, Mathematics
Wrockwardine Wood Arts College
Telford 09.2000 - 09.2005
Skills
- Integrated logistics operations expertise
- Advanced Microsoft Windows and Office proficiency
- Excellent Telephone and electronic communication skills
- Consistent professional attitude
- Highly motivated
- Self-directed Initiative
- Problem resolution and challenge handling
- Dependable and Adaptable Team Collaborator
Timeline
Integrated Logistics Operations Specialist
Kuehne-Nagel
08.2022 - Current
Product specialist
Headstock Distribution Ltd
08.2021 - 08.2022
Integrated Logistics Operations Specialist
Kuehne-Nagel
04.2018 - 08.2021
Parts Centre Administrator
Hoshizaki Europe Ltd
06.2015 - 04.2018
A-Levels - Art, History and Music
New College
09.2005 - 09.2007
GCSEs - English, Science, Mathematics
Wrockwardine Wood Arts College
09.2000 - 09.2005
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