Summary
Overview
Work history
Education
Skills
Languages
Timeline
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Joshua Jogy

Preston,United Kingdom

Summary

Dedicated professional with a strong focus on customer satisfaction and adept at handling customer complaints. Demonstrates exceptional teamwork and efficiency in communication, ensuring seamless collaboration within diverse teams. Committed to solving problems and allowing ease of operation for everyone.

Overview

2
2
years of professional experience
7
7
years of post-secondary education

Work history

Catering assistant

St Mary's Tasty Choice
Preston, Lancashire
10.2024 - 11.2025
  • Handled cash transactions with customers, maintaining integrity and accuracy at all times.
  • Enhanced customer experience by promptly addressing queries and complaints.
  • Upheld presentation standards by arranging food items attractively on serving trays and tables.
  • Have worked at events ranging up to 3000+ people so can handle pressure and know how to work efficiently within a team

Pharmacy volunteer

Lloyds Pharmacy
Preston, Lancashire
05.2024 - 05.2024
  • Replenished supplies on shelves regularly promoting easy access during busy hours.
  • Became proficient at using pharmaceutical software applications for transaction processing.
  • Packaged and labelled prescribed medications correctly avoiding mix-ups or errors in dispensation.
  • Routinely checked expiry dates on drugs, preventing dispensing outdated medicines.
  • Performed additional tasks assigned by senior staff members showcasing flexibility and team spirit.
  • Enhanced patient satisfaction by providing efficient service at the prescription counter and in capacity as a cashier

Education

GCSEs -

Lancaster Royal Grammar School
Lancaster, Lancashire
09.2018 - 07.2023

A-Levels -

Lancaster Royal Grammar School
Lancaster, Lancashire
09.2023 - 07.2025

Skills

  • Instruction adherence
  • Maintaining professional appearance
  • Handling customer complaints
  • Customer satisfaction focus
  • Teamwork and efficiency in communication

Languages

English
Native
Malayalam
Advanced
Spanish
Intermediate

Timeline

Catering assistant

St Mary's Tasty Choice
10.2024 - 11.2025

Pharmacy volunteer

Lloyds Pharmacy
05.2024 - 05.2024

A-Levels -

Lancaster Royal Grammar School
09.2023 - 07.2025

GCSEs -

Lancaster Royal Grammar School
09.2018 - 07.2023

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Joshua Jogy