Joshua James Wright
Drayton,Oxfordshire
Summary
Driven Operations Support Manager with knack for solving complex problems and optimising workflows. Demonstrates strong leadership and effective communication, ensuring seamless operations and team cohesion. Committed to delivering operational excellence and driving continuous improvement within organisation.
Overview
15
15
years of professional experience
7
7
years of post-secondary education
Work history
Operations Support Manager
Bowman International LTD HQ
Abingdon, Oxfordshire
04.2018 - 12.2025
- - Internal and external customer service & Sales
- -Facilitating assistance for sales and warehouse teams when required
- - Connecting with prospective and existing customers and assisting with sales and quote requests
- - Manage planning of sales and warehouse team calendar alongside holiday and remote work schedules.
- - Managing timelines and organising diary proficiently
- - Administering database alongside active and former clients
- - Oversee long-term customer requirements while fostering professional relationships
- - Administration of courier accounts including UPS, FedEx, and additional distributors
- - Supported operational needs across Bowman branches when required.
Aided Bowman Split Bearings in Kingswinford with essential operations.
Contributed to operations at Arvis Ltd Leicester and Bowman Bearing Tech USA. - - Directed complete renovation of warehouse facility at Bowman HQ (Abingdon), featuring new picking/packing warehouses, pallet racking warehouses, and mezzanine installation, resulting in substantial increase in warehouse and office space.
- Managed a team of professionals for delivering high-quality customer support.
- Developed training programmes to improve team performance.
- Encouraged open dialogue amongst staff members for fostering a positive work culture.
- Maintained standard operating procedures, enhancing overall operational consistency.
- Integrated new technology solutions into existing systems to optimise functionality.
Sales and Lettings Negotiator
Davis Tate, Abingdon
Abingdon, Oxfordshire
03.2015 - 04.2018
- - Internal and external customer services
- - Working to deadlines and managing my diary effectively
- - Carry out viewings
- - Managing the database and clients both active and previous
- - Putting offers forward to landlords and vendors
- Verified references of potential tenants, ensuring reliability and credibility.
- Enhanced tenant satisfaction by conducting thorough property viewings.
Office Administrator/Surveyor/Lawn Operative
Greenthumb Ltd, Oxford
Abingdon, Oxfordshire
12.2012 - 03.2015
- - Internal and external customer services
- - Process paperwork and computer related tasks
- - Meeting potential customers and converting sales
- - Planning my own calendar, routes and appointments
- - Treating lawns
- Maintained clean and organised workspace through regular upkeep activities.
Administrative Assistant
Scion technical Services, Didcot
11.2010 - 12.2012
- Achievements and responsibilities:
- - Working to deadlines and prioritising effectively
- - Customer Enquires
- - Team working
- - Co-ordinate active maintenance issues
Education
NVQ Level 2 - Business Administration
Abingdon and Witney College
Abingdon, Oxfordshire 09.2007 - 04.2010
10 GCSEs -
John Mason School
Abingdon, Oxfordshire 09.2002 - 05.2007
Skills
- Sales team support
- Warehouse management
- Operational planning
- Database administration
- Sales quote facilitation
- Customer relationship management
- Logistics coordination
- Cross-branch support
- Deadline management
- Data analysis
- Project management
- Supply chain management
- Material requirement planning
- SAP operations
- Performance metrics analysis
- Client Relationship Management
- Cross-functional leadership
- Warehouse Management System
- Time efficiency
- Safety consciousness
- Interpersonal savvy
- IT infrastructure understanding
- Customer Service
- Leadership skills
- Team Leadership
- Product knowledge
- Public speaking
- Training and Development
- Invoicing
- Operational support
References
References are available upon request.
Affiliations
- Football
- Cycling
- Golf
- Darts
- Cars
References
References available upon request.
Timeline
Operations Support Manager
Bowman International LTD HQ
04.2018 - 12.2025
Sales and Lettings Negotiator
Davis Tate, Abingdon
03.2015 - 04.2018
Office Administrator/Surveyor/Lawn Operative
Greenthumb Ltd, Oxford
12.2012 - 03.2015
Administrative Assistant
Scion technical Services, Didcot
11.2010 - 12.2012
NVQ Level 2 - Business Administration
Abingdon and Witney College
09.2007 - 04.2010
10 GCSEs -
John Mason School
09.2002 - 05.2007