Joshua Bino
Cambridge,Cambridgeshire
Summary
Dedicated and reliable university student with a strong background in communication and organisational skills. Proven ability to manage reception tasks, assist visitors, and maintain professionalism in fast-paced environments. Demonstrates empathy and patience when working with elderly residents, ensuring a positive experience for all. Punctual, adaptable, and currently employed part-time, making a valuable addition to any team.
Overview
3
3
years of professional experience
Work history
Hostess
Bupa
Cambridge, Cambridgeshire
2024.08 - Current
- Assisted elderly residents from entrance to their seats, showing empathy and care.
- Handled residents queries and complaints, ensuring satisfaction.
- Enhanced residents experience by welcoming elderly warmly upon arrival.
- Worked in high-pressure situations whilst maintaining composure and professionalism.
Domiciliary care assistant
TCS
Cambridge, Cambridgeshire
2023.06 - 2023.07
Work experienced I took part in during my time at secondary school for The Care Staff (TCS) a consulting agency for domiciliary care.
Education
Bachelor of Science - Accounting and Finance
University of Leicester
Leicester 2025.10 -
A-Levels - Economics, Physics and Mathematics
Long Road Sixth Form College
Cambridge 2023.09 - 2025.05
Skills
- Excellent customer service – experienced in welcoming visitors, assisting residents and families, and providing a positive first impression
- Strong communication – able to speak clearly, politely, and confidently with people of all ages
- Organisational skills – manage reception tasks, visitor sign-ins, and maintain a tidy, professional environment
- Teamwork – work effectively with care staff, management, and support teams to ensure smooth daily operations
- Empathy and patience – comfortable interacting with elderly residents, demonstrating sensitivity, understanding, and respect
- Multitasking – capable of handling several responsibilities at once, especially during busy visiting times
- Reliability & punctuality – consistent work ethic shown through regular part-time employment since 2024
- Adaptability – able to adjust to different tasks and environments, making you suitable for a range of part-time roles
Languages
English
Fluent
Malayalam
Native
Spanish
Intermediate
Timeline
Bachelor of Science - Accounting and Finance
University of Leicester
2025.10 -
Hostess
Bupa
2024.08 - Current
A-Levels - Economics, Physics and Mathematics
Long Road Sixth Form College
2023.09 - 2025.05
Domiciliary care assistant
TCS
2023.06 - 2023.07