Joshmy Kanjirathankunnel Joy

● Assisted clients with personal-care such as toileting, bathing, dressing etc.

● Maintained accurate client records.

● Kept the family updated on health conditions through regular communication.

• Picked, packed and dispatched high-volume orders, consistently exceeding warehouse performance targets.
• Completed work following safety rules for best working practices.
• Listened closely to instructions, carrying out fast-paced picking and packing in line with targets.

• Vigilantly monitored changes in physical and mental health, reporting deterioration to senior carers for urgent attention.
• Safely escorted clients during medical appointments and hospital visits.
• Completed care documentation and monitored patient progress to achieve up-to-date records.

• Assisting patients with deliver meals, feeding, and cleaning up.

• Performing chores on behalf of the patient such as making the bed, tidying up the bedroom, doing laundry, dust sweeping, mopping etc.

• Documentation of patient's day to day data's

• Connecting patients to appropriate hospital with management team

• Produced accurate general ledger entries with Tally.
• Managed payroll by tracking employee hours and entitlements.
• Responded to customer enquiries per day via phone and email.
• Prepared Excel spreadsheets to track banking transactions and financial performance.