Josh Lock
London
Summary
PROFESSIONAL SUMMARY
Reliable, highly organized, and safety-focused working foreman/manager and business owner transitioning 10+ years of London-wide driving, multi-stop route planning, and end-to-end operational management into a Delivery Driver role with Royal Mail. Proven track record of navigating a commercial van through busy London traffic, narrow residential streets, and complex urban layouts daily. Expert at planning daily workloads, managing backend business administration, and delivering exceptional face-to-face customer service. Holds a full UK Driving Licence with 11 years experience driving transit vans and cars.
EDUCATION & LICENCES
- Full UK Driving Licence (Category B / Clean, 10+ Years)
- GCSEs (or equivalent) including English and Mathematics
Overview
13
13
years of professional experience
Work history
Landscape gardener
Self Employed
London
2012.03 - 2025.03
PROFESSIONAL EXPERIENCE & TRANSFERABLE SKILLS
BUISNESS OWNER & OPERATOR OF LOCK'S GARDENS
- London-Wide Driving: Drove a commercial transit van to multiple client addresses daily, navigating complex routes across London safely and efficiently..
- Route Planning & Punctuality: Expert at navigating London's traffic, roadworks, and tight streets to consistently arrive at multiple addresses on time.
- Project Planning & Scheduling: Planned, budgeted, and structured all upcoming project tasks, ensuring materials and team members were organized for seamless daily execution.
- Hands-on Team Leadership: Managed, motivated, and worked alongside a small team, ensuring daily targets were met safely and efficiently.
- Customer Service & Admin: Managed all business administration, provided quotes, and maintained professional communication from start to finish. Experienced in managing client communications, answering inquiries politely, and resolving issues face-to-face or via email/phone.
- Physical Stamina & Resilience: Accustomed to high-intensity manual handling, heavy lifting, and walking long distances outdoors in all weather conditions.
- Vehicle Maintenance: Conducted daily safety checks, fluid top-ups, and secure loading protocols to ensure the vehicle was fully roadworthy.
Skills
- Driving & Logistics: Commercial Van Driving (Category B) , Multi-Drop Route Optimization, Satellite Navigation (SatNav) , Vehicle Safety Inspection , Load Securing
- Operations & Administration: Project Scheduling , Daily Workload Planning , Record Keeping , Invoicing & Billing, Resource Allocation
- Communication & Service: Face-to-Face Customer Relations , Conflict Resolution , Telephone & Email Enquiries , Team Leadership & Coaching
- Health & Safety: Risk Assessment , Manual Handling , First Aid Awareness , PPE Compliance , Safe Equipment Operation
Timeline
Landscape gardener
Self Employed
2012.03 - 2025.03