JOSHUA HICKS

• The use of odrer picking machine and scanner
• Loading of products into lorries for delivery
• Filed records to maintain accurate stock documentation.
• Packed orders for timely dispatch to customers and retail outlets.
• Facilitated smooth workflow by promptly processing incoming stocks.
• Assisted team members in loading large items safely onto delivery trucks.
• Operated forklift trucks to efficiently manage heavy loads in the warehouse.
• Inspected goods upon arrival, reported any discrepancies or damages.
• Worked efficiently in both ambient and chilled environments, maintaining performance and accuracy in demanding conditions
• Picked, packed, and dispatched goods to tight deadlines
• Followed strict health & safety and food handling procedures
• Worked as part of a team to meet daily productivity targets
• Adapted to changing workloads, shift patterns, and priorities
• Key strengths developed: resilience, teamwork, attention to detail, reliability

• Sold car and motorcycle insurance products to a wide range of customers
• Handled inbound and outbound sales calls, tailoring solutions to individual needs
• Built trust quickly with customers from varied backgrounds
• Worked to sales targets and compliance standards
• Explained complex policy details in a clear and confident manner
• Key strengths developed: communication, persuasion, customer empathy, working to KPIs

As an auto electrician i would often work alone or with my team to install vehicle extras to cars and motorhomes. Various hand tools and electronics were used in this role. I was a vital role in leading the workshop to complete each days jobs on time and to high standard. Often the front of house engagement with customers has helped me learn incredible people skills. Kpi.s were consistently met and positive feedback has always been relayed through management and by online reviews.

• Diagnosed and repaired mechanical, electrical, and habitation issues
• Replaced worn parts to prevent unexpected breakdowns whilst ensuring optimal functionality.
• Followed safety procedures strictly, created a safe and healthy work environment at all times.
• Scheduled appointments efficiently; maximised use of time thereby increasing productivity.
• Handled emergency breakdowns professionally; reduced stress for stranded motorists.
• Used diagnostic equipment effectively; identified faults accurately and quickly.
• Carried out servicing, installations, and maintenance work
• Communicated directly with customers to explain faults and solutions
• Worked independently and as part of a technical team
• Managed varied and often unpredictable challenges day to day
• Key strengths developed: technical problem-solving, customer interaction, independence, attention to quality

My main role during this employment was warehouse stock control, taking deliveries and preparing deliveries for pick up. i would often be left to work alone and upon i arrival i had re organised and had the warehouse in a smooth running order within a matter of weeks.

• Ensured customer satisfaction by providing top-quality tyre repair and replacement services.
• Demonstrated in-depth knowledge of various types and brands of tyres to assist customer choices.
• Ensured proper disposal of used tyres, promoting environmental responsibility.
• Organisation of stock
• Tyre replacement
• Use of electronic device to scan and locate stock