Energetic, approachable and self-motivated leader with strong people skills. Hard-working individual with proven success to absorb knowledge and reiterate to guests in attention-grabbing manner. Clear communicator and people person.
Overview
4
4
years of professional experience
Work History
Railway Track Maintainer
volunteer
woodhorn (ashington), northumberland
03.2024 - Current
Spread ballast and laid sleepers and metal plates accurately to ensure track stability and safety.
Conducted ballast management activities to ensure proper drainage and track stability, reducing maintenance needs.
Operated a range of tools, including picks, spades, pneumatic drills, and specialist tools for securing rails, contributing to efficient track maintenance.
Collaborated with engineering teams to identify and rectify track defects, minimising service disruptions.
Adhered to strict health and safety regulations while performing maintenance tasks, safeguarding team welfare.
TOURGUIDE
Experience North
Newcastle Upon Tyne
06.2022 - Current
Conducted engaging historical and cultural tours across various landmarks, enhancing visitors' understanding and appreciation.
delivered factual tours, promoting accurate understanding of landmarks
tailored tours to match passengers' interests
conducted tours professionally and with kindness, enhancing visitor experience
Analysed feedback from tourists to continually improve services and enhance visitor satisfaction.
Adapted quickly to unexpected changes or challenges during tours, ensuring a seamless experience for participants.
ensured timely dispatch of tours from port, contributing to smooth operations