Josh Faulkner
Runcorn,WA7 1NJ
Summary
A highly skilled professional with expertise in technical fault finding, root cause analysis, and preventative maintenance. Demonstrates strong mechanical aptitude and proficiency in basic plumbing installation, complemented by extensive hand and power tool experience. Adept at white goods installation and technical documentation, ensuring health and safety compliance alongside quality and regulatory standards. Proven ability in project coordination, risk assessment, and stakeholder communication, fostering teamwork and continuous improvement. Proficient in computer systems, hardware installation, customer service, and Microsoft Office applications. Committed to advancing career goals through leveraging technical skills to drive operational excellence.
Overview
1
1
Certification
9
9
years of post-secondary education
11
11
years of professional experience
Work history
7.5 Tonne Driver & White Goods Installer
DHL
Speke Liverpool
2025.12 - Current
- Experienced 7.5-tonne driver and white goods installer with practical experience in appliance installation, mechanical troubleshooting, and on-site problem solving.
- Skilled in installing, disconnecting, and reconnecting domestic appliances including washing machines, dishwashers, and American-style refrigerators.
- Experienced working with plumbing connections, fixtures, hand tools, and lifting equipment while following safe installation procedures.
- Carried out daily vehicle inspections, identified defects, and resolved technical issues efficiently on-site.
- Strong understanding of Health & Safety, manual handling, and working independently or as part of a team.
- Brings practical mechanical skills, fault-finding ability, and hands-on installation experience relevant to maintenance engineering environments.
Confidential Waste Operations
Chaffinch
Stoke on Trent
2023.07 - 2025.11
- Experienced industrial operator with a background in commercial vehicles, industrial machinery, and warehouse environments.
- Skilled in operating shredding equipment, material handling machinery, lifting equipment, and specialist attachments while maintaining strict Health & Safety standards.
- Experienced carrying out pre-use equipment inspections, identifying issues, reporting faults, and following preventative safety procedures.
- Competent operating 7.5-tonne and 3.5-tonne vehicles with tail lifts, forklifts, hydraulic bale grab attachments, and scissor lifts.
- Strong mechanical awareness with experience working around industrial processes, safety-critical equipment, and operational environments.
- Reliable problem solver with the ability to work independently, maintain accurate records, and meet operational targets.
Junior Information Security Analyst
Bet365
Stoke on Trent
2018.08 - 2022.08
- Technical professional with four years of experience supporting, maintaining, and troubleshooting large-scale IT systems within a business-critical environment.
- Experienced investigating faults, monitoring system performance, carrying out preventative maintenance activities, and ensuring reliable operation of company assets.
- Skilled in diagnostics, system checks, hardware installation, configuration, and following structured maintenance procedures.
- Experienced working with Windows and Linux systems, technical documentation, compliance standards, and quality assurance processes.
- Strong problem-solving ability with a methodical approach to fault finding, testing, and resolving technical issues in process-driven environments.
Plumbing Apprentice
Neat Heat
Stoke on Trent
2015.05 - 2017.01
- Practical engineering experience gained as a Plumbing Apprentice, supporting mechanical installations and building service projects.
- Assisted with boiler installations, ventilation systems, showers, and pipework while developing knowledge of mechanical systems and maintenance practices.
- Experienced using hand and power tools safely, soldering copper pipework, and completing installation tasks to a high standard.
- Developed strong mechanical awareness, problem-solving skills, and understanding of safe working practices within maintenance environments.
Education
Bachelor of Science - Cyber Security
Staffordshire University
Stoke-on-Trent 2015.09 - 2018.05
Diploma of Higher Education - IT
Newcastle-under-Lyme College
Stoke-on-Trent 2013.09 - 2015.06
GCSEs -
Haywood Academy
Stoke-on-Trent 2008.09 - 2013.06
Skills
- Technical Fault Finding & Root Cause Analysis
- Preventative Maintenance
- Mechanical Aptitude
- Basic Plumbing Installation
- Hand & Power Tool Experience
- White Goods Installation
- Technical Documentation
- Project Coordination
- Health & Safety Compliance
- Risk Assessment
- Quality & Regulatory Compliance
- Computer Systems
- Hardware Installation
- Customer Service
- Stakeholder Communication
- Teamwork
- Continuous Improvement
- Microsoft Office (Excel, Word & PowerPoint)
Affiliations
- Music Composition
- Outdoor Activities
- Exercising at Gyms
Certification
UK Driving License
C1 Licence
Driver CPC: Digital Tachograph
ISA
References
Mark Walmsley
Neat Heat
07888875014
https://www.checkatrade.com/trades/neatheat
Timeline
7.5 Tonne Driver & White Goods Installer
DHL
2025.12 - Current
Confidential Waste Operations
Chaffinch
2023.07 - 2025.11
Junior Information Security Analyst
Bet365
2018.08 - 2022.08
Bachelor of Science - Cyber Security
Staffordshire University
2015.09 - 2018.05
Plumbing Apprentice
Neat Heat
2015.05 - 2017.01
Diploma of Higher Education - IT
Newcastle-under-Lyme College
2013.09 - 2015.06
GCSEs -
Haywood Academy
2008.09 - 2013.06