JOSH COWLEY
Datchet ,West Berkshire
Summary
Proactive Operations & Marketing Assistant with over two years of experience managing digital growth and client relations within a fast-paced office environment. Demonstrated success in website development and sales strategy, underpinned by a strong commitment to punctual delivery and rapid skill acquisition. Currently leveraging a background in technical problem-solving and disciplined time management to transition into aviation. Highly motivated to apply a professional work ethic toward achieving a Private Pilot License (PPL) and progressing to ATPL certification.
Overview
9
9
years of professional experience
1
1
Certification
Work history
Warehouse/Admin
Smart Candle Global
2017.06 - Current
- Warehouse/Admin role
- Insight into a Global company ethos and upkeep of high standards
- Picked orders from the warehouse
- Packaging products and labelling – UN No. system for air cargo manifest
- Knowledge for distribution procedures and laws
- Understanding order processing and entering data into SAP system
- Trained in telecommunications and customer services for high value clientele
- Handled logistics daily shipments, efficiently managing £500,000+ inventory
- Carried out day-to-day duties accurately and efficiently.
- Offered friendly, efficient customer service and handled challenging situations with ease.
Store Lead
Hedone Ltd, Ascot
2023.05 - 2023.12
- Shop Floor Help / Aid in Butchery
- Serving V.I.P clientele in the Niche market of the food industry
- Sourcing of the highest quality of products
- Achieving 100+% to the customers needs and beyond
- Learning regular’s orders and having them ready before entering the store
- Upkeep of a Level 5 hygiene both in store and personal presentation
Trained Barista
Starbucks Wnd, Soul Foods Ltd
Windsor
2022.08 - 2023.05
- Trained Barista in a busy retail environment
- Developed team-working skills and communication
- Found solutions to customer disputes and provided constructive support
- Constructed all variations of coffee
- Upkeep of hygiene standards and regular cleaning of equipment
- Restocked and stayed up-to-date on day dots (BBE) on fresh food
- Used POS system for transactions
- Increased coffee sales through upselling and personalised recommendations
Education
A-Level - Biology AQA Higher, Business Marketing and Finance Edexcel Higher, Geography AQA Higher
Stowe School
Buckingham 09/2017 - 06/2021
GCSE - English Language, English Literature, English Speaking, AQA Combined Science, Mathematics A - Option Higher, Geography - Option Higher, Religious Studies A - Option Higher, French - Option Higher, History - Option Higher, Higher Project Qualification (HPQ)
Stowe School
Buckingham 09/2017 - 06/2020
Skills
- Active Judgment
- Humility
- Trust
- Understanding
- Open Listening
- Data Analytics
- Mathematics
- Microsoft Office
- POS Systems
- SAP systems
- Inventory control management
LANGUAGES
English Native
Native
French Intermediate
Intermediate
Affiliations
- Aviation - I’m planning on doing my PPL and then do my Series 2 ATPL(A)’s as my goal and dream is to be a commercial airline pilot. I currently hold 2 hours of flying experience.
- Photography - Avid photographer where I blend this love with motorsport and nature
- Motorsport - Always loved anything mechanical with moving parts and have grown up around cars.
- Outdoors - Anytime I have available I enjoy doing something outdoors or exploring new places
- Reading - To reset and clear my mind I much prefer a book over television or social media
Certification
Lifeguard Certification
Achieved a Gold certification in Medical Lifeguard saving and Heartstart training
Alzheimer's and Dementia Training
Proficient in caring for people that suffer with these diseases and trained in skills to understand and aid them.
Accomplishments
Duke of Edinburgh Bronze Award
Completed the Bronze standard in the Duke of Edinburgh Award, my role as map leader and planning the route to take allowed me to lead a vital position of the team.
References
References available upon request.
FLYING EXPERIENCE
- Total Hours 02:00 - Dual 02:00
Timeline
Store Lead
Hedone Ltd, Ascot
2023.05 - 2023.12
Trained Barista
Starbucks Wnd, Soul Foods Ltd
2022.08 - 2023.05
Warehouse/Admin
Smart Candle Global
2017.06 - Current
A-Level - Biology AQA Higher, Business Marketing and Finance Edexcel Higher, Geography AQA Higher
Stowe School
09/2017 - 06/2021
GCSE - English Language, English Literature, English Speaking, AQA Combined Science, Mathematics A - Option Higher, Geography - Option Higher, Religious Studies A - Option Higher, French - Option Higher, History - Option Higher, Higher Project Qualification (HPQ)
Stowe School
09/2017 - 06/2020