Daniel Finch
Rugby,Warwickshire
Summary
Strategic operational manager with expertise in team leadership and compliance. Cultivates collaboration to achieve objectives while enhancing team performance through tailored training programmes. Drives efficiency with effective delegation and workflow management, fostering employee engagement and development.
Overview
1
1
Certification
14
14
years of professional experience
Work History
Senior Specialist warehouse admin
Iron Mountain
Rugby, Warwickshire
11.2025 - Current
- Streamlined operational processes, eliminating inefficiencies and maximising productivity across the team.
- Directed cross-functional teams in high-pressure environments, achieving outstanding results through effective leadership.
- Delivered comprehensive training programmes, upskilling staff and promoting a culture of continuous improvement.
- Supervised the administration team by communicating job expectations, appraising job results and disciplining employees.
- Supervised daily administrative activities, ensuring compliance with organisational policies and procedures.
- Managed administrative team, delegating tasks to optimise workflow and enhance efficiency.
- Mentored new staff on correct procedures, compliance requirements and performance strategies.
- Organised training to teach new office workers in processes and important policies.
- Managed office administrative tasks, including filing, data entry, and document preparation, to support overall operational efficiency.
- Monitored service delivery and intervened proactively to correct problems.
- Fulfilled business obligations ahead of set deadlines and following terms of agreements.
- Handled confidential documents with discretion, maintaining the integrity and security of sensitive information.
- Supervised a team of administrative assistants, delegating tasks effectively to meet departmental objectives.
Counterbalance Forklift Driver
PTI Express Ltd
Rugby
07.2023 - 09.2025
- Performed pre-operation check of forklift before every shift to confirm proper operation and minimise accidents.
- Ensured compliance with safety regulations by consistently wearing personal protective equipment, including hard hats and high-visibility clothing.
- Transported and stacked loads, prioritising load safety and security.
- Executed tasks efficiently to facilitate smooth handling of goods movements and meet continuous transport demands.
- Loaded and unloaded goods from trucks, ensuring timely distribution to the appropriate departments.
- Managed time effectively to meet tight delivery deadlines, ensuring timely distribution of goods to departments.
Line manager/Shift manager
Unipart Logistics
Rugby
02.2018 - 07.2023
- Shift Manager cover and duties.
- Resourcing by way of advanced deployment and managing the final daily deployment.
- Delegated team tasks and organised workflows to prioritise critical jobs and meet stringent deadlines.
- Trained and coached junior team members to maximise knowledge and competencies and increase performance.
- Developed training programmes tailored to team needs, significantly enhancing skill levels across the board.
- Coordinated training and mentoring for team members, maintaining skilled and well-performing group.
- Maintained workplace safety by observing occupational and environmental health requirements.
- Monitored worker behaviours and enforced standards for consistent safety protections.
- Managed absence by way of reporting absence, Return to Work interviews and absence Investigations.
- Resolved conflicts between team members to maintain group harmony and productivity.
- Gave clear staff instruction to achieve production output.
- Reported to senior management on team performance, challenges, and strategic opportunities.
- Led weekly team meetings to discuss progress, address issues, and plan future strategies.
- Coordinated with HR to recruit, interview, and select candidates that fit team dynamics and requirements.
- Managed cross-functional projects, ensuring collaboration between departments to achieve company goals.
- Resolved customer complaints promptly, maintaining high levels of satisfaction and loyalty.
- Ensured compliance with legal and regulatory requirements, minimising risk to the company.
- Consistently followed all applicable regulations, policies and procedures for health, safety and environmental compliance.
- Provided mental health first aid to support team members in distress.
Line manager
DHL Supply Chain
Rugby
05.2016 - 02.2018
- Monitored and managed team performance and KPIs to ensure alignment with organisational goals.
- Managed cross-functional projects, ensuring collaboration between departments to achieve company goals.
- Led weekly team meetings to discuss progress, address issues, and plan future strategies.
- Delegated team tasks and organised workflows to prioritise critical jobs and meet stringent deadlines.
- Managed error resolution processes and maintained error tracker to enhance operational accuracy.
- Trained and coached junior team members to maximise knowledge and competencies and increase performance.
- Mentored junior managers, guiding their professional development and preparing them for leadership roles.
- Prepared operational reports to update supervisors with developments.
- Reported to senior management on team performance, challenges, and strategic opportunities.
- Facilitated employee engagement initiatives to enhance team morale.
- Fostered a culture of continuous improvement, encouraging innovation and rewarding exceptional performance.
- Monitored worker behaviours and enforced standards for consistent safety protections.
- Maintained workplace safety by observing occupational and environmental health requirements.
- Coordinated with HR to recruit, interview, and select candidates that fit team dynamics and requirements.
- Supported operations aligned with FLM experience program objectives.
- Managing pick and customer service enquiries
- Managing the Pick desk and other areas.
- Gave clear staff instructions to achieve production output.
- Resolved conflicts between team members to maintain group harmony and productivity.
- Supporting Health & Safety across the shop floor.
- Developed training programmes tailored to team needs, significantly enhancing skill levels across the board.
Warehouse operative
DHL NHS SC
Rugby
09.2012 - 05.2016
- Oversaw shipping and receiving processes to ensure efficiency.
- Contributed to daily operations in a medical equipment warehouse.
- Supported team members with picking, packing, and processing tasks to enhance overall warehouse efficiency.
- Regularly exceeded performance and productivity targets through accurate, efficient picking and packing.
- Trained new warehouse operatives by sharing knowledge and best practices, facilitating smoother onboarding.
- Understood warehouse product placement, enabling efficient picking and packing services.
- Maintained cleanliness and organisation in the warehouse to support a safe working environment.
- Carried out day-to-day warehouse duties with care and attention, maintaining compliance with safety standards.
- Maintained a safe working environment
- Represented health and safety interests in workplace discussions.
- Evacuation chair training on 11/01/2018
- Collaborated with team members to streamline operations, contributing to improved workflow.
- Oversaw team of 15
- Followed strict guidelines for handling hazardous materials, prioritising safety and compliance.
- Identified and reported equipment malfunctions to maintenance team for prompt repair.
- Operated forklift and other warehouse machinery safely, adhering to health and safety protocols.
Education
NVQ Level 2 - warehouse management
DHL
Rugby01-2017
NVQ Level 2 - Maths
Tile Hill collage
Coventry01-2008
NVQ Level 2 - English
Tile Hill collage
Coventry01-2008
Skills
- Compliance adherence
- Safety regulations
- HEALTH AND SAFETY
- Process Improvement
- Operational efficiency
- Workflow optimization
- Performance monitoring
- KPI management
- Data management
- Shift Management
- Administration
- Supervising Experience
- Cross-functional collaboration
- Training development
- Team leadership
- Conflict resolution
- Mental health leadership
- Employee engagement
- Time management
- Resilience and tenacity
- First Aid
- Planning team
- Supply chain management
- Supply chain logistics
- Written and verbal communication
- Effective communication
- Decision making
- Active listening
- Professional integrity
- Resilience and tenacity
- Time management
- Active listening
- Effective communication
Certification
- Warehouse manager, 2022-08-01
- Mental health first aid training. Lead for site
Custom
- Rugby
- Coventry
Timeline
Senior Specialist warehouse admin
Iron Mountain
11.2025 - Current
Counterbalance Forklift Driver
PTI Express Ltd
07.2023 - 09.2025
Line manager/Shift manager
Unipart Logistics
02.2018 - 07.2023
Line manager
DHL Supply Chain
05.2016 - 02.2018
Warehouse operative
DHL NHS SC
09.2012 - 05.2016
NVQ Level 2 - warehouse management
DHL
NVQ Level 2 - Maths
Tile Hill collage
NVQ Level 2 - English
Tile Hill collage