Josh Christian
Wallasey
Summary
Creative music technology graduate with extensive experience in live event production, audio recording, and event management. Successfully organized a sold-out dance music event in Manchester and executed social media campaigns reaching over 100,000 users. Demonstrated strong communication, organisational, and problem-solving skills through professional event work and customer-facing roles. Proficient in documentation, time management, and multitasking, with a focus on delivering exceptional customer service.
Overview
1
1
year of professional experience
Work history
Customer Service Advisor (Seasonal Campaign)
Sensee
- 2025.06
- Delivered customer support on behalf of Moonpig during a high-volume seasonal campaign.
- Assisted customers with order enquiries, delivery issues and account-related queries.
- Maintained high service standards while resolving customer concerns efficiently.
Production Runner
Indemand Radio
2022.05 - 2023.07
- Supported live event delivery at major venues and festivals.
- Acted as a key point of contact for artists, performers and touring personnel.
- Resolved operational issues quickly to maintain event schedules.
- Demonstrated professionalism, adaptability and strong communication skills when working with high profile clients in fast paced environments.
Education
BA (Hons) - Creative Music Technology
University of Salford
09/2023 - 05/2026
A Levels & BTEC Qualifications -
Birkenhead Sixth Form College
09/2021 - 06/2023
Skills
- Event management & coordination
- Social media marketing
- Audio recording & production
- Customer service
- Artist liaison
- Project management
- Content creation
- Teamwork & collaboration
- Communication
- Problem solving
- Flexible working hours
- Complaint handling competence
Accomplishments
- Organised and delivered a sold-out dance music event in Manchester.
- Generated 100,000+ social media impressions across TikTok and Instagram campaigns.
- Supported live productions at M&S Bank Arena and Reminisce Festival.
- Worked directly with artists, performers and touring personnel during live events.
PROJECTS & UNIVERSITY EXPERIENCE
- Recorded live bands and performers across Manchester to a professional, releasable standard.
- Produced, arranged and mixed original music projects.
- Recorded and mixed tracks with a variety of artists through Studio Recording and Production modules, gaining experience in studio workflow.
- Planned, promoted and delivered a sold-out music event from concept to completion., Managed venue sourcing, artist booking, logistics and audience engagement.
- Created and managed social media campaigns achieving over 100,000 combined views.
ADDITIONAL INFORMATION
- Active DJ performing regularly at venues across Manchester and the North West in front of large crowds.
- Produced and released original electronic music amassing over 1 million streams and received radio support.
- Comfortable presenting ideas, communicating with audiences and working in public-facing environments.
Timeline
Production Runner
Indemand Radio
2022.05 - 2023.07
Customer Service Advisor (Seasonal Campaign)
Sensee
- 2025.06
BA (Hons) - Creative Music Technology
University of Salford
09/2023 - 05/2026
A Levels & BTEC Qualifications -
Birkenhead Sixth Form College
09/2021 - 06/2023