Josh Campbell

I am currently a warehouse operative/administrator working for DHL Supply Chain under an agency 24/7 recruitment. I have inserted myself well and learned a lot. My main responsibilities are:

• Ensuring high standards of cleanliness by regularly cleaning thewarehouse floor and equipment. Coordinating with management and giving valuable input during team meetings, packing orders, and building pallets to dispatch to customers, also to meet their requirements.
• Assisting employees in loading large items and pallets safely onto delivery trucks.
• Reduced damages with careful handling and storage of fragile items.
• Picked, packed, and dispatched high-volume orders.
• Sorting materials on warehouse racks and shelves.
• Storing pallets in appropriate storage areas to maximise space within the warehouse.
• Operating lifting equipment to transport and store stock.
• Sometimes, training new employees.

Worked for Lidl retail as a shop floor assistant and cashier. I adapted and learned really well, as I had previous experience and skills in retail. Good people to work with and a good atmosphere. My main responsibilities were:

• Training new staff members and enhancing overall productivity.
• Handling any customer complaints professionally and restoring confidence and trust. going to other cities to work and help other stores.
• Regularly restocked shelves to maintain inventory levels, sometimes monitoring shop floor security to prevent shoplifting incidents. Assisted during high-volume periods to ensure smooth operation of the store.
• Assisted customers with product selection and sales, recommending items to increase transaction value.

Worked for 2 years at B&M retail, 8 months as a shop floor assistant, and was promoted to team leader in less than a year. My main responsibilities were:

• Improving team performance by providing constructive feedback during regular review meetings.
• Daily replenishment activities, improved store appearance with shelf arrangement and presentation. Conducting regular health and safety checks, minimising workplace accident risk.
• Controlled best-before dates to properly utilise stock.
• Trained staff on efficient product placement, resulting in improved customer experience.
• Leading a team of workers to complete nightly restocking tasks. Conducting one-to-one and team meetings, trying new working methods, which improved the overall efficiency of the team.

Shop floor assistant at Sports Direct for 2 years, my main responsibilities were:

• Handled transactions, maintaining accurate till records.
• Boosted sales through suggestive selling techniques.
• Assisted customers in fitting rooms by suggesting suitable alternatives or additional items for purchase.
• Resolved customer complaints, ensuring satisfaction and repeat business.
• Stayed updated on current promotions and new products to provide accurate information to customers.