Joseph Marsh
Cardiff,South Glamorgan
Summary
A dedicated and dependable worker known for an exceptional work ethic and robust communication prowess. A confident team player adept at effective time management, offering practical and professional support. Demonstrates a rapid learning ability to meet and exceed set standards in task execution.
Overview
5
5
years of professional experience
Work history
Supervisor
Five Guys
Cardiff, Cardiff
2024.03 - Current
- Positively contributed to department achievements through collaborative teamwork.
- Led to a proficiency in time management in prioritising tasks with tight time constraints whilst also maintaining a high level of customer satisfaction rates
- Developed my ability to multitask in a fast paced environment with short deadlines
Leisure/Golf Attendant
Britiannia Hotels
Shedfield, Hampshire
2021.04 - 2023.08
- Performed lifeguarding duties and supervised any pool activities.
- Used effective communication and excellent problem-solving abilities to assist patrons with issues and queries.
- Handled complex customer interactions firmly and diplomatically, steered towards positive resolution and a good rapport with customers.
- Trained in first aid to be able to treat customers.
Education
GCSEs -
Swanmore College
Southampton 2016.09 - 2021.05
A-Levels -
Peter Symonds College
Winchester, Hampshire 2021.09 - 2023.06
Bachelor of Science - Business Management
Cardiff University (Prifysgol Caerdydd)
Cardiff 2023.09 -
Skills
- Lifeguarding (RLSS)
- First aid (RLSS)
- Self-motivated
- Proficient in IT services
- Confident communicator
- Business development
- Marketing strategy
- Scheduling coordination
- Budgeting and forecasting
- Microsoft Office Suite
Timeline
Supervisor
Five Guys
2024.03 - Current
Bachelor of Science - Business Management
Cardiff University (Prifysgol Caerdydd)
2023.09 -
A-Levels -
Peter Symonds College
2021.09 - 2023.06
Leisure/Golf Attendant
Britiannia Hotels
2021.04 - 2023.08
GCSEs -
Swanmore College
2016.09 - 2021.05