Joseph Reynolds
Newcastle,New South Wales
Summary
Excellent experience in customer service and team-working environments. Positive and approachable with a strong work ethic and able to work well in busy environments.
Organised and independent worker who is able to learn new tasks quickly and effectively.
Overview
7
7
years of professional experience
Work history
Waiter
Murgatroyds Restaurant
Yeadon, England
2022.09 - 2025.07
- Delivered excellent customer service through friendly and polite approach.
- Enhanced customer satisfaction by promptly attending to queries and requests.
- Maintained professional appearance throughout shifts, reflecting positively on company image.
- Upheld health and safety standards.
- Relayed feedback from customers to management for continuous improvement.
Barista and Kitchen Staff
Croissant D’Or French Bakery
Rawdon, England
2024.06 - 2024.08
- Worked with team members during busy periods to support customer service and efficient workflow.
- Delivered exceptional service to customers for their enjoyment and comfort.
- Communicated effectively with kitchen staff ensuring seamless service delivery.
- Maintained cleanliness of the café area whilst preparing orders.
Shop Assistant (and newspaper delivery)
Rawdon Local
Rawdon, England
2018.09 - 2022.07
- Serving customers behind till
- Shelf stocking
- Opening and closing store
- Managed stock levels on shop floor for continuous product availability.
- Assisted in inventory counts, maintaining accurate records.
- Greeted every customer warmly, promoting friendly atmosphere.
- Maintained clean, appealing shop environment for comfortable shopping experience.
Music Department Assistant
Benton Park High School
Rawdon, England
2022.07 - 2022.07
- Teaching and teaching support experience as part of A-Level work-based learning block
- Taught guitar to students aged 11 - 14
- Supported students with music theory
- Setting up specialist music equipment to specified school standards
- Supported class teacher during scheduled classes
Kitchen porter
El Gringos
Yeadon, England
2021.05 - 2021.10
- Streamlined workflow to reduce waiting times for serving staff.
- Operated dishwashing machinery to maintain cleanliness in the kitchen.
- Maintained high standards of cleanliness by washing kitchen equipment and utensils.
- Supported overall restaurant operations through effective teamwork with other staff members.
Education
BA - Music
University of Leeds
Leeds, UK 2023.09 -
A-Levels -
Benton Park High School And Sixth Form
2021.09 - 2023.06
Trinity College London Guitar Grade 8 -
Trinity College London
GCSE Results -
Benton Park High School and Sixth Form
2019.09 - 2021.06
Skills
- Customer Service
- Product knowledge
- Exceptional interpersonal skills
- Professional approach to all aspects of work
- Clear communication
- Positive and approachable
- Efficient under pressure
Personal Information
Date of birth: 11/08/04
Work Availability
I am in Australia under a Student (Subclass 500) visa which permits me to work up to 48 hours a fortnight. My current, most up to date, University timetable has me in Tuesday, Wednesday and Thursday, leaving me with availability for full days Monday, Friday, Saturday and Sunday and evenings Tuesday, Wednesday and Thursday.
Affiliations
- I have played guitar for the past 8 years and have experience playing in several different bands, ranging from my high school jazz band, my own band I started with friends and bands as part of university-run performance modules.
- I create and sell my own art works for commission as well as paint and draw for my own personal enjoyment. Additionally, I am a hobbyist photographer and enjoy taking my camera too new places to take pictures with.
- I collect CD’s, records and cassettes and go too gigs and festivals across the UK frequently
- In the past I have played for Yarnbury rugby club and retain a keen interest in all sports.
Timeline
Barista and Kitchen Staff
Croissant D’Or French Bakery
2024.06 - 2024.08
BA - Music
University of Leeds
2023.09 -
Waiter
Murgatroyds Restaurant
2022.09 - 2025.07
Music Department Assistant
Benton Park High School
2022.07 - 2022.07
A-Levels -
Benton Park High School And Sixth Form
2021.09 - 2023.06
Kitchen porter
El Gringos
2021.05 - 2021.10
GCSE Results -
Benton Park High School and Sixth Form
2019.09 - 2021.06
Shop Assistant (and newspaper delivery)
Rawdon Local
2018.09 - 2022.07
Trinity College London Guitar Grade 8 -
Trinity College London