Joseph Rawson
Summary
Dynamic hospitality professional focused on delivering the highest standards customer service. Thinks critically with can-do attitude for successful restaurant operations.
Overview
10
10
years of professional experience
1
1
Certification
Work history
Sommelier
Chez Bruce
Wandsworth, London
03.2024 - 02.2026
- Maintained high standards of service by expertly pairing wines with food and customer preferences.
- Operated wine service independently during busy shifts in Head Sommelier's absence.
- Collaborated effectively with team members during high-volume shifts and special occasions.
- Managed cellar inventory, ensuring optimal par levels for daily operations and private events.
- Handled customers' BYOs with care, addressing both financial and sentimental value.
- Integrated seamlessly into front-of-house team, supporting colleagues across various departments.
Deputy Restaurant Manager
Depot Cinema Cafe Restaurant
Lewes, East Sussex
02.2019 - 03.2024
- Revamping pricing structures to align with seasonal menu changes, drinks list rotations and stocktake periods.
- Leading a team of over 40 members during extremely busy shifts in a 350 cover restaurant.
- Raising and maintaining high standards across the team, including customer service, product knowledge, allergen and dietary requirements and health and safety.
- Ordering all beer, wine, equipment and sundries to meet the business' needs through the year.
- Staying connected with all levels of the job due to my career starting as a waiter and working up.
Picnic Supervisor
Leith's at Glyndebourne Opera House
Glynde, East Sussex
03.2016 - 09.2019
- Leading a small team through complex services of multiple meals across 12+ hour shifts.
- Staying composed in an outdoor dining restaurant with a wide range of potential covers.
- Responding in real time to service hazards, including relocating customers due to inclement weather or hazardous wildlife.
Education
Bachelor of Arts - Creative Writing
Bath Spa University
BathSkills
- Host wine tastings
- Mixology and bartending
- WSET Level 2
- CMS Introductory Certificate
Certification
Full UK Driver's Licence
References
References available upon request.
Timeline
Sommelier
Chez Bruce
03.2024 - 02.2026
Deputy Restaurant Manager
Depot Cinema Cafe Restaurant
02.2019 - 03.2024
Picnic Supervisor
Leith's at Glyndebourne Opera House
03.2016 - 09.2019
Bachelor of Arts - Creative Writing
Bath Spa University