Joseph Nye
Wendover,Buckinghamshire
Summary
My extensive experience in in Customer Service has rendered me as an proficient salesman and responsive to customer needs. My confidence in these environments have continued to improve, allowing me predict and respond to individual customers and their select needs. I was even nominated as my only representative from my large store at Dobbies for Team Member of the year. In any position I constantly dedicate myself to my customers and colleagues alike. I enjoy broadening my horizons and improving my skill set by expanding into new sectors and roles I'm not immediately familiar with. I am organised in my work, not afraid to ask for help when I might need it, and consistently punctual and always going above and beyond.
Overview
3
3
years of professional experience
8
8
years of post-secondary education
Work history
Customer Advisor
Budgens, Buckinghamshire
2023.11 - Current
- Routine shelf replenishment of stock and managing overstock.
- Manning the checkout and monitoring and aiding customers on self-service machines simultaneously.
- Performing routine due diligence checks.
- Maintaining hygiene standards and stock wastage.
Customer Advisor
Lidl
Edinburgh
2023.02 - 2023.09
- Acting as a non-food specialist - responsible for organising and displaying large amount of homeware products in a timely manner.
- Operating checkout and memorising all non-scannable item codes to improve checkout speeds.
- Recording overstock accurately to order correct products as well as creating overstock lists to shift excess product.
Seasonal Customer Advisor
Dobbies Garden Centres
Edinburgh
2021.09 - 2023.02
- Providing expert advice and knowledge on outdoor/indoor and barbecue based furniture, including processing payments.
- Creating carefully curated displays of new and existing products to merchandise and entice product sales.
- Flexible in performing multiple roles. For example, I was hired in the seasonal department, but have worked on the till, in the food court, in horticulture and as an entertainer stand in.
Waiter/Chef
Istanbul
Istanbul, Wendover
2021.06 - 2021.09
- Serving customers in a timely and charming manner, maintaining high levels of hygiene for guests.
- Preparing limited dishes and preparing takeaway orders for delivery.
- Organising the inventory of fresh vegetables in backup storage.
Education
Bachelor of Arts - Sociology and Criminology
University of Liverpool
Liverpool, Merseyside 2018.09 - 2021.06
A-Levels -
Tring School
Tring, Hertfordshire 2017.09 - 2018.07
GCSEs -
John Colet School
Wendover, Buckinghamshire 2011.09 - 2016.07
Skills
- Exemplary Customer Service
- Personable and Sociable
- Content and Copywriting Experience
- Excellent time management skills and multi-tasking
- Cash handling
- Product knowledge
Interests
Personal Interests/Accomplishments:
, In my spare time I enjoy playing the role playing game ‘Dungeons & Dragons' with my friends and
strangers alike. I also play video games in my spare time, as well as writing my own personal blog
about my experiences with them and current news. Whilst being an immersive and fun pastime,
these hobbies and the skills I flex when playing them are important for my career. D&D requires a lot
of communication, ‘out of the box' problem solving techniques and team building activities. I have
kept up with a hobby from university, ‘Ultimate Frisbee', which again totes the same team building
virtues.
Languages
English
Native
Timeline
Customer Advisor
Budgens, Buckinghamshire
2023.11 - Current
Customer Advisor
Lidl
2023.02 - 2023.09
Seasonal Customer Advisor
Dobbies Garden Centres
2021.09 - 2023.02
Waiter/Chef
Istanbul
2021.06 - 2021.09
Bachelor of Arts - Sociology and Criminology
University of Liverpool
2018.09 - 2021.06
A-Levels -
Tring School
2017.09 - 2018.07
GCSEs -
John Colet School
2011.09 - 2016.07