Joseph Joy
EVESHAM,United Kingdom
Summary
D365 F&O Functional Consultant. with over 19 years of consulting experience, including 11+ years of specialization in Microsoft Dynamics AX & D365, I am a highly seasoned and results-driven Retail-Passionate D365 Consultant. Throughout my career, I have demonstrated a strong dedication to the retail industry, consistently delivering successful D365 implementations for retail clients. As a retail-focused consultant, I possess a deep understanding of the unique challenges and requirements of the retail sector. I have a comprehensive knowledge of D365 modules, including Retail, Supply Chain Management, Finance and Operations, PIM, Procurement, Sales, Imventory and Customer Service, which enables me to provide tailored solutions that address the specific needs of retail organizations. My expertise extends to areas such as point-of-sale systems, inventory management, pricing strategies, promotions, and Omni-channel retailing.
Overview
20
20
years of professional experience
Work history
Senior Digital Consultant-D365
Sonata Software
Bangalore
04.2022 - Current
- WFA [1 Year 4 months] o Working as a Team lead of D365 Retail & Commerce project
- O Requirement gathering, Communication with client & MS FT team o User store, FDD, Test cases & Multiple integrations with D365 o Working with ADLS, Blob storage, LA, LCS for Environment management
- O Handling PIM Module, distributed order management & Store inventory operations (TO, SO, Counting, Inv
- Adj) & Finance Module configurations.
Dynamics AX Functional Head & Retail PM
Pearl Data Direct Pvt Ltd
Cochin
10.2018 - 04.2022
- 3 Year 6 months] o Managed All Tablez brand business with D365 & third party integrations
- O Managed 13+ brands and 60+ stores with POS support o Retail IT Project management for all brand stores o Lead the IT Infra, MDM & BAS team of entire IT operations o Lead the D365 implementation for Lulu Exchange/Forex FinTech company.
Retail Specialist
Saveco Retail
04.2017 - 10.2018
- Kuwait [1 Year 6 months] o Managed 3 hypermarket, 6 express stores with 60+ terminals o Managed Ax 2012 data sync, RTS, Loyalty system and all T&L support
- O BRD preparations, third party integrations, documentation, training for end users
- O Communication with IT vendors, Online channel operations support & MIS Preparations.
IT Retail Administrator
Saveco Al, Store
11.2012 - 09.2014
- Entities, 6 regions & 270+ Store management including 6 full cycle implementations
- O Omni-channel Project management of ONTIME.COM o Managed multiple AOS (14 AOS) for AX Client, Sync, Batch & RTS o Support for POS, T&L, Finance and retail operations o Dynamics Anywhere integration with AX 2012, - Kuwait [1 Year 10 months] o Microsoft Dynamics AX 2012 R2 Administrator with Full Cycle
- Implementation o Expert in AX 2012 R2 Retail, Sales & Marketing, Product Information
- Management and Inventory & warehouse management modules
- O AX server management with 7 Store Server & 32 Point-Of-Sales.
IT Retail Administrator
Lulu Hypermarket
06.2006 - 09.2012
- Kuwait [6 Year 3 months] o Retail POS System (WINCOR TP.NET) installation & Integration to SAP with 3 full cycle implementations
- O SAP Retail System expert with SD module (Stock/Inventory/Sale) and
- SAP MM Expert with Buying Experience
- O Expertise in Supply Chain Management system & retail operations.
IT Support Engineer
Signet ID Solutions Pvt. Ltd
01.2005 - 05.2006
- Cochin [1 Year 5 months] o System study and Implementation of AIDC solutions o Supervise and train technical and aided staff
IT Support Staff
GEIS InfoTech
New Delhi
01.2004 - 12.2004
- O Integration & technical support of AIDC solutions
Education
CCNA - Networking
Cisco Certification
IndiaMCSE - IT Infra
Microsoft Certification
India1998
PGDCA - undefined
LBS Center
2003
B. Sc - Mathematics
Calicut University
2001
Skills
- Technology architecture analysis
- Gap analysis
- Project documentation
- Scope and project definition
Additional Information
- o Dependent Visa - Free to work o Right to work code can be shared upon request UK Visa status
Languages
English
Fluent
Hindi
Fluent
Malayalam
Native
Timeline
Senior Digital Consultant-D365
Sonata Software
04.2022 - Current
Dynamics AX Functional Head & Retail PM
Pearl Data Direct Pvt Ltd
10.2018 - 04.2022
Retail Specialist
Saveco Retail
04.2017 - 10.2018
IT Retail Administrator
Saveco Al, Store
11.2012 - 09.2014
IT Retail Administrator
Lulu Hypermarket
06.2006 - 09.2012
IT Support Engineer
Signet ID Solutions Pvt. Ltd
01.2005 - 05.2006
IT Support Staff
GEIS InfoTech
01.2004 - 12.2004
CCNA - Networking
Cisco Certification
MCSE - IT Infra
Microsoft Certification
PGDCA - undefined
LBS Center
B. Sc - Mathematics
Calicut University
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