Joseph Fox

I am currently working at PartsPlus Slough as a Business Development Executive. I have a sociable and talkative personality, which I know has proven to be beneficial in my current position. Particularly, when working as a team and interacting with customers. I am also efficient and recognise the importance of strong customer service, as well as ensuring that customers feel that they can ask for my help, with any query that they may have. Furthermore, I have great attention to detail, which will be an advantage in making sure that each and every customer receives the best possible experience when contacting the company. In addition, I also have exhibited great time-management and organisational skills in both my current and previous positions. Notably, during my current position at PartsPlus, I always work efficiently throughout the day, to understand and fulfil my customers requirements.

I'm also a happy and upbeat person, who is always willing to go the extra mile to make sure that every customer feels satisfied with the service that they have received. Finally, I have also shown great initiative when potential problems have arisen within the branch. For instance, when customers have received incorrect parts I have managed to guarantee that the customer is able to receive their order same day so the customer can release that vehicle, which ensured their customer still received their car as originally promised.

BMW Tring-

• Observed team of fifteen staff members for a full trading day.
• Gained more knowledge on motor vehicles
• Understood the correct process to take for a vehicle health check
• Observed the process the parts department take at a dealership