Worked both on the bar as well as front of house floating in-between the two as required
Maintained understanding of menu items to answer patron questions regarding food, drinks, and preparation methods
Mixed and served alcoholic and non-alcoholic beverages according to established recipes.
Worked at the Highway Man over two separate summer periods from May-September both 2023 and 2024.
Customer service assistant
Hackett London
Portsmouth, Hampshire
12.2023 - 05.2024
Advised customers on availability, pricing and location of products across various store locations.
Gained valuable knowledge of High end male fashion, and the bespoke process of tailoring including Blazers, Jackets and trousers.
Provided warm, positive customer care from arrival to departure, encouraging return visits and repeat spending.
Assisted customers with varying questions using product knowledge and service expertise.
KITCHEN TEAM MEMBER
Burger King
Portsmouth
09.2022 - 05.2023
Worked within a fast-paced environment in which speed of service was key
Followed all health and safety regulations for the kitchen and ensured a clean and sanitary work environment
Helped with setting up and breaking down of the kitchen each day.
GUEST SERVICE ASSISTANT/KITCHEN TEAM MEMBER
Holiday Inn Express
Dunstable
06.2021 - 09.2022
Greeted and welcomed guests in a warm and friendly manner
Learnt every aspect of the job, working both on the desk and within the kitchen
Worked as part of a large team in order to provide breakfast and dinner to 200+ hotel guests.
Education
BSC GEOGRAPHY -
University of Portsmouth
Portmouth, Hampshire
09.2022 -
GCSES + A LEVELS - undefined
Queensbury Academy
Dunstable, Bedfordshire
Skills
Hospitality and customer service skills
Ability to switch tones dependant on whom I interact with
Versatility in working behind the scenes within kitchens and serving customers directly
Desirable skills picked up from previous job ventures
Desire to continue learning valuable skills and real-world experience
Product knowledge
Custom
DofE Bronze award, First give charity presentation (Great Ormand street children's Hospital), Holiday sports club helper, Beech-hill primary school, First Aid Trained, COSHH Trained, Fire safety Trained, Allergen Trained, GDPR Trained