Joseph Cairney Withers
Swansea
Summary
Highly skilled professional with extensive expertise in Microsoft Office, ETKA, SAP, and I90 computer systems. Demonstrates exceptional proficiency in parts identification, catalogue utilisation, and vehicle systems knowledge. Adept at stock control efficiency, order processing, forklift operation, and warehouse organisation. Proven ability to prioritise workload effectively while monitoring stock levels and scheduling deliveries. Career goal includes leveraging skills to optimise operational processes and enhance organisational productivity.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Heavy vehicle parts advisor
Keltruck
Cross Hands , Carmarthenshire
03.2024 - 04.2025
- Streamlined ordering procedures to expedite delivery of heavy vehicle parts.
- Identified appropriate spare parts for customers, boosting sales.
- Maintained proper record-keeping practices for efficient tracking and retrieval of information.
- Handled high-volume parts, service and repair enquiries.
- Checked incoming parts against delivery notes to limit stock discrepancies.
- Stored incoming inventory in correct locations for organised stock access.
- Processed parts orders and coordinated shipping to align deliveries with customer deadlines.
- Coordinated inventory audits and stock checks to verify accuracy and uncover discrepancies.
- Received deliveries and verified invoices against actual items received, ensuring accurate record keeping for inventory management purposes.
- Responded swiftly to any discrepancies or issues in shipment, minimising delays in part delivery.
- Ensured timely delivery of parts by coordinating with suppliers and transport services.
Parts Advisor
HOLT JCB
Swansea
04.2022 - 03.2024
- Opening up depot
- Unloading morning delivery with forklift
- Unloading large items and IBC containers
- Decanting and sorting orders/stock
- Picking services
- Pulling oils from IBC
- Sorting and tidying warehouse/depot
- Taking calls and resolving parts enquiries
- Serving customers on the front counter
- Delivering by parts to engineers
- Sorting and returning warranty items
- Packing and sorting parts for deliver
- General warehouse maintenance
Audi parts supervisor
Sinclair Audi
Swansea
03.2019 - 04.2022
- Open department
- Decant stock
- Organise parts for the up coming jobs
- Book stick in
- Supervise parts advisor
- Pre pick up coming jobs
- Stock take
- Serve retail customers
- Warranty/exchange returns
- Assist technicians with parts diagrams and parts ordering
- Take figures and book into spreadsheet
Trade parts specialist
TPS The Trade Parts Specialists
Swansea
03.2016 - 03.2019
- Open up depot
- Unload stock delivery
- Sort stock and orders
- Pick parts and place on relevant delivery route
- Sometimes deliver parts
- Sorting exchange and warranty parts
- Stock taking
- Answering telephone queries
- General warehouse duties
Customer Service Advisor
Admiral Group
Swansea
03.2012 - 12.2015
- Take incoming calls and resolve an issues and queries
- Adhere to strict company policy in regards to data protection laws and scripts
- Take payments and issue refunds
- Log conversations
- Cross check telematics data, documents and vehicle photographs
- Send relevant emails/letters
- Follow up all issues/queries and ensure are resolved
General Labourer
Dial carpentry
03.2010 - 03.2012
- Company Overview: Swansea and surrounding areas assisting with on-site repairs renovation and maintenance work
- Painting and decorating
- Mixing cement / plaster
- Building stud walls
- Chasing walls for fittings and wires
- Digging and some small ground work
- Assisting with general labouring tasks where needed
- Ensuring site was clean
- Swansea and surrounding areas assisting with on-site repairs renovation and maintenance work
Education
B-tec - sports & nutrition for sports performance
Birmingham rugby academy
Birmingham 09/2006 - 06/2008
Accredited Audi Parts advisor - Automotive Parts
Automotive
Swansea, City and County of Swansea 01/2019 - 01/2021
Skills
- Microsoft Office
- ETKA
- SAP
- I90 computer systems
- Parts identification
- Catalogue utilisation
- Vehicle systems knowledge
- Stock control efficiency
- Order processing
- Forklift operation
- Warehouse organisation
- Workload prioritisation
- Stock level monitoring
- Delivery scheduling
Certification
- Forklift Counterbalance Licence, 06/17, 06/19
- Forklift Licence telescopic, 07/22, 07/24
- On site licence to use at JCB Depot
Custom
A-Level or equivalent
Personal Information
- Automotive
- Construction
- Customer Service
- Loading and Stocking
References
References available upon request.
Timeline
Heavy vehicle parts advisor
Keltruck
03.2024 - 04.2025
Parts Advisor
HOLT JCB
04.2022 - 03.2024
Audi parts supervisor
Sinclair Audi
03.2019 - 04.2022
Trade parts specialist
TPS The Trade Parts Specialists
03.2016 - 03.2019
Customer Service Advisor
Admiral Group
03.2012 - 12.2015
General Labourer
Dial carpentry
03.2010 - 03.2012
B-tec - sports & nutrition for sports performance
Birmingham rugby academy
09/2006 - 06/2008
Accredited Audi Parts advisor - Automotive Parts
Automotive
01/2019 - 01/2021
Similar Profiles
PAULETTE ADEYEMOPAULETTE ADEYEMO
Health care assistant at Light care AgencyHealth care assistant at Light care Agency
Reanna RadfordReanna Radford
Operational Supervisor at Federal ExpressOperational Supervisor at Federal Express
KAYLEIGH BUNDYKAYLEIGH BUNDY
Administrative Assistant at Rhode Island Thunder SoftballAdministrative Assistant at Rhode Island Thunder Softball