Joseph Boyd
Southport,Southport
Summary
Energetic employee well-versed in strong communication and organisation skills. Seeks solutions to problems and applies extensive analytical knowledge to findings. Adept at multi-tasking, leading group discussions and managing projects.
Organised and dependable employee with over 30 years experience in a diverse range of employment positions. Successful at managing multiple priorities with positive attitude. Willing to take on greater responsibilities to meet team goals.
Overview
6
6
years of professional experience
5
5
years of post-secondary education
Work history
Courier delivery driver
Swift Services
Preston, Lancashire
2024.10 - 2025.08
- Assisted team with warehouse tasks to enhance efficiency.
- Checked inventory before loading to confirm package accuracy.
- Communicated with customers to foster positive relationships.
- Provided feedback on delivery issues to support process improvements.
- Managed customer queries to boost satisfaction levels.
- Completed daily vehicle checks for dependable operations.
- Handled fragile items carefully to prevent damage during transit.
- Completed 100-150 end-to-end deliveries by reaching assigned customers on time and obtaining signatures.
- Acquired signatures and completed delivery forms for age-restricted and tracked items for compliance with sign-off procedures.
- Exceeded customer satisfaction targets, scoring highly on in-app ratings.
- Conducted deliveries between businesses, shops and households.
- Maintained positive, helpful attitude to deliver exceptional customer service.
- Assisted in warehouse duties whilst not driving, enhancing team productivity.
Courier delivery driver
MBL
Preston, Lancashire
2024.09 - 2025.04
- Handled 1000s of fragile items with care, eliminating damage during transit.
- Provided feedback on delivery issues, contributing to process improvements.
- Completed daily vehicle checks for reliable operations and minimised breakdowns.
- Loaded and unloaded parcels for efficient delivery processes.
Courier delivery driver
DPD
Liverpool
2019.09 - 2020.08
- Tracked fuel consumption regularly; contributed towards cost efficiency measures.
- Followed established procedures for handling cash on delivery; reduced chances of discrepancies.
- Managed paperwork for smooth transactions and record keeping.
- Facilitated secure deliveries of 1000s of parcels by adhering to safety protocols.
Education
Master of Science - Public Health
Liverpool John Moore's University
Liverpool 2018.09 - 2019.07
Bachelor of Arts - International Studies
The Open University
Milton Keynes 2014.02 - 2018.06
Skills
- Decision making capacity
- Time management
- Plumbing expertise and repairs
- Safety regulations compliance
- Adaptability to tasks
- Flexibility under pressure
- Multitasking skills
- Building and landscape maintenance
- Driving license
- Outstanding communication
- Customer service
- Problem-solving skills
- Teamwork
Affiliations
- Walking
- GYM
- Environmental work
Accomplishments
Liverpool ECHO Environmental Healthy Living Award 2019 Winner, as part of a team within local council. My Msc dissertation measured air pollution outside primary schools, for which I gained a First.
I've also wrote a best selling book, which i wrote after defending the environment over a number of years during my OU degree. The book was published in June 2021
https://www.youcaxton.co.uk/the-road-to-kill-the-billjoseph-boyd/
References
References available upon request.
Timeline
Courier delivery driver
Swift Services
2024.10 - 2025.08
Courier delivery driver
MBL
2024.09 - 2025.04
Courier delivery driver
DPD
2019.09 - 2020.08
Master of Science - Public Health
Liverpool John Moore's University
2018.09 - 2019.07
Bachelor of Arts - International Studies
The Open University
2014.02 - 2018.06