Wiliam Rodrigues
Greenhithe,Kent
Summary
Dedicated and highly effective in undertaking administrative and programme management tasks. Manages complex data with excellent organisation. Motivated to achieve outstanding success through prompt communication and helpful approach. Dedicated team player, proactive and hands-on in task completion. Organised and dependable Mechanical Engineer, Sales representative with 10 years of experience and since 2021 scaling changing career to IT as a Python Developer. Successful at managing multiple priorities with positive attitude. Willing to take on greater responsibilities to meet team goals.
Overview
9
9
years of professional experience
6
6
years of post-secondary education
Work history
Courier delivery driver
Self employed
Dartford, Kent
2023.01 - Current
- Acquired signatures and completed delivery forms for age-restricted and tracked items for compliance with sign-off procedures.
- Exceeded customer satisfaction targets, scoring highly on in-app ratings.
- Worked efficiently with focus to improve average delivery times.
- Responded to and resolved delivery-related complaints and concerns.
Courier delivery driver
LBC (ParcelForce)
London
2019.12 - 2022.12
- Worked efficiently with focus to improve average delivery times.
- Responded to and resolved delivery-related complaints and concerns.
- Used local road knowledge to achieve faster deliveries compared to previous averages.
- Selected efficient routes in compliance with delivery instructions and fuel policies, continually meeting company targets.
Inside sales representative
Sotreq (Caterpillar)
Serra, Espirito Santo/ Brazil, Espirito Santo/ Brazil
2017.02 - 2019.12
- Met and exceeded monthly sales targets consistently, demonstrating results-driven approach to achieving and surpassing goals.
- Identified upselling opportunities within existing client accounts, maximising revenue potential and enhancing customer satisfaction.
- Utilised CRM software to manage and track leads for accurate, up-to-date information for follow-up.
- Conducted in-depth product presentations to showcase features and benefits, influencing purchasing decisions and driving sales growth.
Senior sales consultant mobile
Commcenter (Telefonica)
Vitoria, Espirito Santo / Brazil
2015.01 - 2017.01
- Supported strategic decision-making, producing accurate sales and revenue forecasts through Salesforce.
- Optimised sales opportunities through effective management of sales database.
- Minimised customer complaints by identifying and promptly escalating performance issues to Senior Sales Manager.
- Maintained positive brand image by identifying and cultivating relationships with key strategic stakeholders.
- Identified prospect needs and offered appropriate products and services.
Education
Python Software Engineer - I.T
Firebrand Training
London 2023.07 - 2023.10
Mechanical Engineer (bachelor's degree - Brazil) -
Faculdade Multivix Vitória
Vitoria/ Brazil 2013.01 - 2018.12
Azure Fundamentals (Certified) -
Microsoft
2023.07 - 2023.07
Python (IT Specialist Certification) -
Certiport
2023.10 -
Python Developer (Self Learner) -
Online
2021.03 -
Skills
- GitHub
- Zoom
- Microsoft Teams
- Presentation Skills
- E-Learning
- Python (Programming Language)
- Cloud Infrastructure
- Cloud Services
- Microsoft Azure
- Self Learning
- Planning
- Communication
- Solutions Deployment
- Strong communication
- Mechanical engineering
- Geometric dimensioning and tolerancing
- Component functions and testing requirements
- Manufacturing process controls
- Welding
- Advanced critical thinking
- Statistical analysis
- Works well in diverse team environment
- Quick learner
- SAP
- Microsoft Excel
- Strong decision maker
- SolidWorks
- HVAC system design
- Complex problem solving
Languages
Portuguese
Native
English
Advanced
Timeline
Python (IT Specialist Certification) -
Certiport
2023.10 -
Python Software Engineer - I.T
Firebrand Training
2023.07 - 2023.10
Azure Fundamentals (Certified) -
Microsoft
2023.07 - 2023.07
Courier delivery driver
Self employed
2023.01 - Current
Python Developer (Self Learner) -
Online
2021.03 -
Courier delivery driver
LBC (ParcelForce)
2019.12 - 2022.12
Inside sales representative
Sotreq (Caterpillar)
2017.02 - 2019.12
Senior sales consultant mobile
Commcenter (Telefonica)
2015.01 - 2017.01
Mechanical Engineer (bachelor's degree - Brazil) -
Faculdade Multivix Vitória
2013.01 - 2018.12