JOSEPH BARTON
Summary
Energetic individual with a talent for motivating teams and driving success. Skilled in communication, problem-solving, and enhancing efficiency across all areas. Passionate about maintaining high performance standards and delivering exceptional customer satisfaction
Overview
8
8
years of professional experience
9
9
years of post-secondary education
1
1
Certification
Work history
F&B assistant
Ropewalks Restaurant/ Novotel
Liverpool , Merseyside
12.2025 - Current
- Provided quick and efficient service to enhance customer satisfaction.
- Resolved guest queries and issues promptly, enhancing overall customer experience.
- Recommended beverages to complement meals, enriching dining experience for guests.
- Prepared tables for meals, ensuring smooth service flow during busy periods.
- Collaborated with team members by creating a positive work atmosphere.
Bar/Floor supervisor
Bacino Restaurants
Liverpool, Merseyside
04.2025 - 11.2025
- Managed daily operations to ensure efficient restaurant functionality.
- Engaged with customers to promote restaurant facilities and services, enhancing their experience.
- Trained new staff to enhance service quality and efficiency.
- Monitored stock levels to minimise waste and prevent over-ordering, contributing to resource efficiency.
- Cultivated a collaborative team spirit to foster a positive work environment.
Floor manager (Temporary Contract)
Montirex
Liverpool, Merseyside
09.2024 - 04.2025
- Oversaw staffing and training, cultivating a successful, customer-focused team.
- Maintained high cleanliness standards across shop floor to enhance shopping experience.
- Delegated tasks based on team strengths, boosting productivity and work quality.
- Resolved customer complaints swiftly, strengthening brand reputation.
- Conducted performance reviews to elevate staff productivity.
- Managed cash transactions efficiently, minimising checkout wait times.
Assistant store manager
Armadillo Self Storage
Liverpool, Merseyside
07.2023 - 07.2024
- Promoted company loyalty schemes to enhance brand loyalty and boost repeat business.
- Optimised store performance by continuously evaluating processes and identifying improvement opportunities.
- Consistently exceeded sales targets by assisting customers with merchandise selection and purchases.
- Led regular staff performance reviews, providing guidance for individual development.
- Motivated team members to achieve outstanding business results through inspiration and challenge.
Head bartender
Amo Trattoria
Liverpool, Merseyside
04.2022 - 06.2023
- Ensured bar area remained clean and tidy, adhering to health and hygiene regulations.
- Maintained up-to-date knowledge of drink promotions and menu changes for accurate customer guidance.
- Cultivated a welcoming atmosphere to enhance guest experiences and encourage longer visits.
- Engaged guests to build rapport, fostering loyalty and repeat patronage.
- Delivered friendly service to maximise positive customer satisfaction ratings.
Department supervisor
The Range
Liverpool, Merseyside
02.2021 - 02.2022
- Established performance goals for departmental employees and provided actionable feedback for achievement.
- Enhanced customer satisfaction through effective problem resolution and supportive service.
- Developed merchandising plans to boost profitability in collaboration with visual merchandising team.
- Strategically allocated staff based on strengths to cultivate dedicated, efficient teams for each shift.
Team leader
Euro Garages
Liverpool, Merseyside
12.2017 - 09.2020
- Collaborated with store manager to drive sales and enhance profitability.
- Supervised employee activities to boost productivity and operational efficiency.
- Handled large amounts of cash with precision and accountability.
- Maintained stock distribution across local branches to ensure availability.
- Achieved high-quality standards through rigorous audits and testing.
Education
Bachelor of Science - Marketing and Advertising
Edge Hill University
Ormskirk 09.2019 - 07.2023
GCSEs - English Language and Mathematics
Cardinal Heenan Catholic Sports College
Liverpool, Merseyside 09.2007 - 05.2012
Skills
- Customer experience management
- Leadership
- Product knowledge
- Effective communication
- Time management
- Problem solving
- Brand promotion expertise
Certification
First Aid Certification - 09/2024 - 09/2026
Timeline
F&B assistant
Ropewalks Restaurant/ Novotel
12.2025 - Current
Bar/Floor supervisor
Bacino Restaurants
04.2025 - 11.2025
Floor manager (Temporary Contract)
Montirex
09.2024 - 04.2025
Assistant store manager
Armadillo Self Storage
07.2023 - 07.2024
Head bartender
Amo Trattoria
04.2022 - 06.2023
Department supervisor
The Range
02.2021 - 02.2022
Bachelor of Science - Marketing and Advertising
Edge Hill University
09.2019 - 07.2023
Team leader
Euro Garages
12.2017 - 09.2020
GCSEs - English Language and Mathematics
Cardinal Heenan Catholic Sports College
09.2007 - 05.2012