Summary
Overview
Work History
Education
Skills
Personal Information
References
Timeline
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Joseph Alder

Calgary

Summary

Experienced Airside Trainer for the Ramp at London Heathrow airport. Holding an AET level 3 certification (RQF) and an OFI certification for aviation. A hardworking, punctual and polite member of any team, always been very hands on and have a solutions focused attitude. Great at working independently too. An excellent understanding of ground service flight operations especially on the ramp side of things. The perfect candidate for a career within Calgary Airport and have creditable knowledge of the Aviation industry. Currently holding an IEC work visa for Canada and will be based in Calgary for the next three years.

Overview

16
16
years of professional experience

Work History

Airside Trainer

Dnata
02.2022 - Current
  • Training up new and existing members of staff on various Ramp equipment
  • Preparing and delivering company inductions
  • Preparing and delivering all company mandatory training
  • Tracking and updating compliance assessment records for staff training
  • Responsible for teaching the correct H&S to delegates
  • Providing correct and effective feedback to the training team
  • Competency based assessments on all staff and departments
  • Carry out flight turn around audits.
  • Mentored new hires, resulting in stronger staff development and increased productivity.
  • Provided one-on-one mentoring to help individuals reach their full potential within the organization.

Ramp Team Supervisor

Dnata
01.2016 - 02.2022
  • Responsible for co-ordinating baggage and cargo from/to the Aircraft
  • Fully trained on airside ramp equipment (FMC & Trepel, EBT’s, belt loader, Airstairs etc)
  • Lead team of staff on the day of operations, who are undertaking related activities to handle inbound and outbound flights as allocated
  • Lead shift briefings on a daily basis
  • Working with the team to ensure smooth operations
  • Following correct procedures to endure aircraft depart on time
  • Facilitated strong relationships between our team and other departments leading to improved cross-functional collaboration.
  • Provide performance feedback from the day of operations to ensure all teams used are cared for appropriately.


Ramp Agent

Dnata
04.2009 - 01.2016
  • Servicing airport using ramp equipment (FMC, Trepel, EBT, Belt loader, Airstairs etc)
  • Liasing with Team Supervisor regarding loading/unloading duties
  • Following Airport procedures
  • Working with the team to ensure smooth operations
  • Following correct procedures to endure aircraft depart on time
  • Organise and carry out vehicle audits within the health and safety guidelines
  • Provide performance feedback from the day of operations to ensure all teams used are cared for appropriately.

Banking Associate

The Royal Bank Of Scotland
04.2008 - 04.2009
  • Processing cheques and updating customer records
  • Mitigated risk exposure by diligently monitoring account activities and promptly reporting suspicious transactions to the compliance team.
  • Daily Team briefings and updates
  • Customer relations via phone
  • Liasing with various departments regarding accounts and figures
  • Meeting weekly targets
  • Develop strong and honest relations with customers.

Education

The Thomas Knyvett College
Surrey, TW15 3DU
04.2008

Skills

  • Boeing and Airbus trained
  • Heavy Machine Operator
  • New Hire Training
  • Planning and coordination
  • Creative Problem-Solving
  • Group and individual instruction

Personal Information

  • Date of Birth: 09/25/1989
  • Nationality: British
  • Driving License: Full, clean

References

  • Martin Lunn, 43 Briar Road, Shepperton, England, TW17 0JB, martin_lunn@outlook.com
  • Jim Pike, Dnata HR, Stand 301, London Heathrow Airport, TW6 1OG, United Kingdom, lhr.hradmin@dnata.co.uk

Timeline

Airside Trainer

Dnata
02.2022 - Current

Ramp Team Supervisor

Dnata
01.2016 - 02.2022

Ramp Agent

Dnata
04.2009 - 01.2016

Banking Associate

The Royal Bank Of Scotland
04.2008 - 04.2009

The Thomas Knyvett College

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Joseph Alder