Summary
Overview
Work history
Education
Skills
Languages
Timeline
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Josef Silverwood

Plymouth

Summary

Self-motivated individual offering excellent skills in guest relations and upselling products and services. Engaging Waiter with ability to articulate and help customers make menu choices. Excellent issue resolution and customer service skills.

Overview

5
5
years of professional experience
2
2
years of post-secondary education

Work history

Waiter

Turkuaz
Winchester, Hampshire
06.2024 - 09.2025
  • Warmly greeted guests upon arrival to create welcoming atmosphere.
  • Cleaned and set tables quickly after customers left to maximise restaurant capacity.
  • Delivered food and drinks from kitchen to respective tables to meet timely expectations.
  • Accurately took orders, making menu recommendations as appropriate.

Waiter

Brasserie Blanc
Winchester, Hampshire
03.2022 - 08.2023
  • Processed cash and card payments promptly, minimising customer waiting times and enabling swift table turnarounds.
  • Consistently communicated with kitchen and bar staff to maintain smooth front of house operations, minimising potential service delays.
  • Served high volumes of guests in fast-paced service environments with exceptional customer care.
  • Warmly greeted guests upon arrival to create welcoming atmosphere.
  • Informed customers regarding ingredients used to address allergy and dietary issues.

Waiter bartender

Willow tree
Winchester , hampshire
08.2020 - 02.2022
  • Calculated charges, issued bills and collected payments, processing accurately to avoid till discrepancies.
  • Served high volumes of guests in fast-paced service environments with exceptional customer care.
  • Regularly communicated with kitchen and bar staff to maintain smooth front of house operations, minimising potential service delays.
  • Managed restaurant closing duties, from cleaning dining areas to cashing up tills.
  • Managed over 10 customer calls per day

Education

Bachelor of Arts - Creative Media

University of Plymouth
Plymouth
09.2024

A-Levels - Media, history, music production

Peter Symonds College
Winchester
09.2021 - 07.2023

Skills

  • Spirits, wine and food service
  • Extensive hospitality background
  • Menu knowledge
  • Efficient under pressure
  • Food safety understanding
  • Table service
  • Fine dining experience

Languages

english
Native

Timeline

Waiter

Turkuaz
06.2024 - 09.2025

Waiter

Brasserie Blanc
03.2022 - 08.2023

A-Levels - Media, history, music production

Peter Symonds College
09.2021 - 07.2023

Waiter bartender

Willow tree
08.2020 - 02.2022

Bachelor of Arts - Creative Media

University of Plymouth

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Josef Silverwood