Josef Silverwood
Plymouth
Summary
Self-motivated individual offering excellent skills in guest relations and upselling products and services. Engaging Waiter with ability to articulate and help customers make menu choices. Excellent issue resolution and customer service skills.
Overview
5
5
years of professional experience
2
2
years of post-secondary education
Work history
Waiter
Turkuaz
Winchester, Hampshire
2024.06 - 2025.09
- Warmly greeted guests upon arrival to create welcoming atmosphere.
- Cleaned and set tables quickly after customers left to maximise restaurant capacity.
- Delivered food and drinks from kitchen to respective tables to meet timely expectations.
- Accurately took orders, making menu recommendations as appropriate.
Waiter
Brasserie Blanc
Winchester, Hampshire
2022.03 - 2023.08
- Processed cash and card payments promptly, minimising customer waiting times and enabling swift table turnarounds.
- Consistently communicated with kitchen and bar staff to maintain smooth front of house operations, minimising potential service delays.
- Served high volumes of guests in fast-paced service environments with exceptional customer care.
- Warmly greeted guests upon arrival to create welcoming atmosphere.
- Informed customers regarding ingredients used to address allergy and dietary issues.
Waiter bartender
Willow tree
Winchester , hampshire
2020.08 - 2022.02
- Calculated charges, issued bills and collected payments, processing accurately to avoid till discrepancies.
- Served high volumes of guests in fast-paced service environments with exceptional customer care.
- Regularly communicated with kitchen and bar staff to maintain smooth front of house operations, minimising potential service delays.
- Managed restaurant closing duties, from cleaning dining areas to cashing up tills.
- Managed over 10 customer calls per day
Education
Bachelor of Arts - Creative Media
University of Plymouth
Plymouth09.2024
A-Levels - Media, history, music production
Peter Symonds College
Winchester 2021.09 - 2023.07
Skills
- Spirits, wine and food service
- Extensive hospitality background
- Menu knowledge
- Efficient under pressure
- Food safety understanding
- Table service
- Fine dining experience
Languages
english
Native
Timeline
Waiter
Turkuaz
2024.06 - 2025.09
Waiter
Brasserie Blanc
2022.03 - 2023.08
A-Levels - Media, history, music production
Peter Symonds College
2021.09 - 2023.07
Waiter bartender
Willow tree
2020.08 - 2022.02
Bachelor of Arts - Creative Media
University of Plymouth