Jose Nunes
East Grinstead,West Sussex
Summary
Experienced Team Leader and Senior Care Assistant with a proven track record in dementia care and health monitoring, currently leading a team at Litllefair Care Home. Demonstrates strong skills in effective communication, conflict resolution, and continuous improvement, fostering collaborative environments to enhance productivity and morale. Adept at developing care plans and maintaining digital patient records, with a focus on empathetic patient support and multi-tasking in high-pressure settings. Career goal: to further advance leadership capabilities within the healthcare sector while continuing to elevate quality of care.
Overview
1
1
Certification
13
13
years of professional experience
Work History
Team Leader - carer
Litllefair care Home
East Grinstead, Weast Sussex
12.2024 - Current
Senior Care Assistant
Charters Court/HC One
East Grinstead, West Sussex
03.2022 - 12.2024
- Documented care plans, hospital actions and patient activities in line with best practices in clinical communication.
- Helped patients with personal care tasks, including meal assistance, toileting and mobility support.
- Monitored patient health, behavioural and physical changes, promptly reporting concerns to ward supervisor.
- Actively listened to patients' complaints and feedback, actioning improvements to continuously elevate quality of care.
- Obtained current medical information, weight, height and vital signs to aid care planning.
- Reduced patient anxiety by clearly and calmly explaining clinical processes and procedures.
- Maintained and updated digital patient records and medical information.
Team Leader
Litlefair Care Home Ltd
East Grinstead, West Sussex
01.2021 - 03.2022
- Developed open and professional relationships with team members to facilitate effective issue resolution.
- Assisted with team recruitment, interviewing and onboarding.
- Led a team of 15, fostering a collaborative environment to boost productivity and morale.
- Monitored staff performance and developed improvement plans.
Team Leader/ Part time
AV care
Horsam, West Sussex
10.2020 - 01.2021
Team Leader
Absolut Care Ltd
Royal Tunbridge Wells, Kent
07.2018 - 01.2021
- Developed open and professional relationships with team members to facilitate effective issue resolution.
Health Care Assistant
Acorn Lodge Health Care Ltd
East Grinstead, West Sussex
04.2014 - 06.2018
- Monitored patient health, behavioural and physical changes, promptly reporting concerns to ward supervisor.
- Provided 24-hour care by periodically monitoring and recording patient status, highlighting concerns to nursing staff.
Kitchen Assistant
The Dukes Head
Crawley Down, West Sussex
02.2014 - 04.2014
- Supported chefs in managing food preparation to achieve high-quality, precise plating and presentation standards.
Kitchen Assistant
La Farola
East Grinstead, West Sussex
10.2013 - 02.2014
- Washed and put away cookware, utensils and dishes.
Education
A-Levels - Funcional Skills Qualification Mathematis Level 2
The City And Guilds of London Institute
London, ENG2021
A-Levels - Funcional Skills Qualification in English Level 2
The City And Guilds of London Institute
London, ENG2021
NVQ Level 3 - IAO Level 3 Diploma in Adult Care
The City And Guilds Of London Institute
London2021
Bachelor of Science - BSc (Hons) Health and Social Care with a foundation year in Health and Care
Leeds Trinity University
Leeds, LDSSkills
- Dementia care
- Multi-tasking
- Carer training
- Empathetic
- Effective communication
- Conflict resolution
- Health monitoring
- Team collaboration
- Continuous improvement
- Microsoft Excel
Education
other,other,other,other
Languages
English
Upper Intermediate
B2
Portuguese
Proficient
C2
Certification
NVQ Level 3: IAO Level 3 Diploma in Adult Care
A-Levels: Functional Skills Qualification in English, certified
A-Levels: Functional Skills Qualification Mathematics certified
Timeline
Team Leader - carer
Litllefair care Home
12.2024 - Current
Senior Care Assistant
Charters Court/HC One
03.2022 - 12.2024
Team Leader
Litlefair Care Home Ltd
01.2021 - 03.2022
Team Leader/ Part time
AV care
10.2020 - 01.2021
Team Leader
Absolut Care Ltd
07.2018 - 01.2021
Health Care Assistant
Acorn Lodge Health Care Ltd
04.2014 - 06.2018
Kitchen Assistant
The Dukes Head
02.2014 - 04.2014
Kitchen Assistant
La Farola
10.2013 - 02.2014
A-Levels - Funcional Skills Qualification Mathematis Level 2
The City And Guilds of London Institute
A-Levels - Funcional Skills Qualification in English Level 2
The City And Guilds of London Institute
NVQ Level 3 - IAO Level 3 Diploma in Adult Care
The City And Guilds Of London Institute
Bachelor of Science - BSc (Hons) Health and Social Care with a foundation year in Health and Care
Leeds Trinity University