Empathetic Senior Care Worker with sensitive and compassionate approach to cultivating trusting, stimulating and varied lifestyle for residents. Offers enhanced care with flexible learning approach for patients. Experience in domiciliary and in-home settings providing guidance and encouragement to patients through physical and emotional support. Organised and dependable, successful at managing multiple priorities with positive attitude. Willing to take on greater responsibilities to meet team goals.
Hi, I’m
Gosego Lucy Dube
Doncaster,South yorkshire
Summary
Overview
14
years of professional experience
27
years of post-secondary education
1
Certification
Work history
Newdon care services
Team leader, domiciliary care
02.2023
Job overview
- Attend to clients personal and nutritional needs
- Raising safeguarding issues
- Liaise with GP, District nurses and social workers in providing the best care outcomes
- Maintaining a clean environment for clients
- Spot checks on other care workers
- Amending care plans
- Undertaking risk assessment for new and existing clients
- Administration and management of medication.
Nightingales' recruitment agency
Senior care assistant/Nurse support
01.2022 - 02.2023
Job overview
- Weight and height measurements
- Blood pressure and BM recording
- Taking samples as required by GP practices
- Nutrition and fluid intake monitor
- Tissue viability
- Skin integrity checks
- Change of simple dressings
- Catheter care
- Stoma bag care
- Administration of medications
- Liaison with GP practices.
Bupa
Dental Nurse
01.2021 - 01.2022
Job overview
- Preparing fillings and other materials
- Sterilizing instruments
- Tidying and cleaning the dental surgery
- Advising patients on oral hygiene
- Carrying out stock control
- Ensuring overall standard of dental treatment room and instruments
- Taking detailed patient notes from dentist's dictation
- Safely carry out the taking and developing of X-rays
- Making sure the patient is comfortable and as relaxed as possible during treatment
- Assisting with all dental procedures
- Answering the phone
- Welcoming patients in the surgery and booking appointments
- Printing out daily closing reports.
Turning pointBradford
Learning disability night team leader/ administrator
01.2018 - 01.2020
Job overview
- Offered and documented treatment consent forms in patient health records
- Mediated conflicts within families to clarify and resolve underlying issues
- Maintained a clean, healthy and safe environment
- Located, checked in and pulled medical records for appointments and incomplete patient charts
- Performed accounts receivable duties including invoicing, researching charge backs, discrepancies and reconciliations
- Kept organized documentation of prescription refill information for office
- Facilitated organized record retrieval and access by maintaining filing system for both in-house and discharge residents
- Oversaw daily office operations for 30 employees
- Audited new customer files to verify medical necessity and satisfaction of coverage criteria
- Processed accounts receivable and accounts payable
- Oversaw inventory and office supply purchases
- Managed executive calendar and coordinated weekly project team meetings
- Assisted patients with walking and using crutches
- Helped residents with programming goals and increasing their independence
- Answered patient calls for care and feeding
- Assisted nurses with wound care for pressure ulcers, bed sores and surgical site wounds
- Documented objective data and routine aspects of patient care
- Performed direct patient care aimed at increasing comfort, and psycho, social and spiritual wellbeing by aiding with personal hygiene, physical comfort, nutrition, elimination, prevention of skin breakdown, rehabilitation and safety
- Scheduled and accompanied clients to medical appointments
- Maintained accurate records of patient care, condition, progress and concerns
- Reported any unusual circumstances in the patients' condition or environment
- Tested and recorded blood glucose levels
- Maintained sanitary residents' and treatment rooms
- Supported diagnostic procedures, assisted with technical nursing treatments and entered information in patient records and charts
- Answered call lights and aided in patient comfort and safety by adjusting beds, lights, bed rails, pillows, patient clothing and bedside tables/equipment
- Changed sterile dressings
- Collected patient specimens and data, including vital signs, input/output and other requested measurements
- Helped patients move in and out of beds, baths, wheelchairs and cars
- Monitored expiry dates of medical supplies and medications
- Assisted with patient transfer
- Responded appropriately to the physical, emotional and developmental needs of patients
- Monitored vital signs, such as blood pressure and pulse
- Provided a comforting and soothing environment
- Followed safe lifting techniques and individual resident lifting instructions
- Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
TANSHE NURSE AGENCYEdinburgh
Health care assistant
04.2015 - 07.2017
Job overview
- Took and recorded patients' temperature, pulse and blood pressure
- Assisted patients with bathing, dressing, hygiene and grooming
- Helped residents with bathing, dressing, feeding, lifting and transferring
- Experience with various medical conditions including Parkinson's, dementia, diabetes, cancer, Alzheimer's and Paget's disease
- Administered medication and assisted in diagnostic testing
- Delivered in-home care to disabled adults
- Assisted patients with daily functions
- Managed caseload of 20 clients, providing education, treatments, and wound care
- Engaged patients with games, crafts, cooking, music, reading and other activities
- Completed all daily living tasks to enhance the quality of life of elderly patients
- Followed infection control procedures
- Monitored fluid intake and output levels
- Documented patient information obtained from interviews.
RDSKent
Administrative assistant
12.2013 - 03.2015
Job overview
- Ordered and distributed office supplies while adhering to a fixed office budget
- Obtained signatures for financial documents, and internal and external invoices
- Screened applicant CVs and coordinated both phone and in-person interviews
- Established long-term customer relationships through prompt and courteous service
- Created and managed departmental budget
- Picked products for specific routes according to pick sheets
- Conducted monthly inventories of materials on the work floor
- Picked up incoming stock and delivered materials to designated locations
- Maintained accurate stock records and schedules
- Divided cargo received by account number and intended location
- Enforced the on-time shipment of products to create exceptional customer experiences
- Tracked time spent on assignments each day for productivity reporting
- Maintained a clean reception area, including lounge and associated areas
- Screened all visitors and directed them to the correct employee or office
- Assisted with event planning, including associated travel and logistical arrangements
- Opened and properly distributed incoming post
- Answered and managed incoming and outgoing calls while recording accurate messages.
BarclaysGaborone
Customer service representative
01.2010 - 12.2013
Job overview
- Executed customer transactions, including deposits, withdrawals, money orders and checks
- Executed wire transfers, stop payments and account transfers
- Education on current banking products and services
- Sold cashier's checks, travellers' checks and money orders
- Answered telephone inquiries on banking products including checking, savings, loans and lines of credit
- Processed quarterly Vault and ATM audits with a zero-error rate
- Organized and removed online banking files no longer in use
- Organized, stocked and maintained the teller window area
- Advised clients on mortgage, educational and personal loans
- Processed exchange and foreign currency
- Investigated and resolved customer inquiries and complaints in a timely and empathetic manner.
rosedale care servicesDoncaster, south yorkshire
senior care assistant/team leader
07.2023 - Current
Job overview
- Successfully positioned, lifted and moved residents from bed into wheelchairs, applying safe handling techniques.
- Ensured optimal hydration, monitoring and recording patients' fluid intake and output in fluid balance charts.
- Submitted reports to manager regarding status of residents
- Assisted with medicine and stock counting, ordering and replenishing.
- Improved residents quality of living, engaging in fulfilling and meaningful activities to encourage community access.
- Maximised residents comfort by accurately assessing pain levels and administering pain-relieving medication.
- Observed residents condition and behaviour closely, reporting changes or concerns promptly.
- Optimised patient satisfaction through compassionate, considered care and communication.
- Maintained hygiene standards, cleaning and clearing residents rooms according to ward protocol.
- Helped design and update treatment plans based on progress and health developments.
- Assisted in all aspects of personal care, retaining comfort and dignity.
- Monitored individual's physical and emotional wellbeing, promptly reporting changes and providing suggestions for care plan adjustments.
- Promptly addressed and resolved performance concerns to maintain safe, effective care provisions.
- Helped residents with day-to-day activities while consistently encouraging independence and self-belief.
- Worked with compassion and empathy, prioritising wellbeing and dignity for optimal residents comfort.
- Monitored junior staff to assess care provisions and implement continued best practices.
- Updated families regularly on patient progress and treatment plan changes.
- Maintained confidentiality and compliance standards for optimised residents care.
- Provided high-quality person-centred support and received consistently positive residents feedback.
- Maintained up-to-date knowledge on latest care practices by attending regular meetings and training opportunities.
Education
Boots Learning
A-Level or equivalent from Safe handling of medication
03.2022 - 03.2025
University overview
Sheffield Hallam UniversitySheffield
NVQ Level 2 from Moving & Handling
03.2022 - 05.2025
University overview
Sheffield Hallam UniversitySheffield
NVQ Level 2 from BLS
03.2022 - 05.2025
University overview
Sheffield Hallam University
NVQ Level 2 from Mental Health Awareness
03.2022 - 05.2025
University overview
Barnsley CollegeBarnsley
NVQ Level 2 from Understanding Childrens' Mental Health
03.2022 - 05.2025
University overview
Barnsley CollegeBarnsley
Diploma of Higher Education from Access To HE in Health Sciences
03.2022 - 05.2029
University overview
HighfieldDoncaster
NVQ Level 3 from Emergency First Aid At Work
03.2022 - 05.2026
University overview
Sheffield Hallam UniversitySheffield
Bachelor of Science from radiotherapy and oncology
09.2023
University overview
NccDoncastr
NVQ Level 3 from Health and social care
02.2022
University overview
Skills
- Microsoft applications proficient
- Dementia and Alzheimer's knowledge
- Articulate and well-spoken
- Compassionate caregiver
- Professional phone etiquette
- Familiar with tube feeding and medication administration
- Accounting and bookkeeping skills
- CPR/first aid trained
- Customer service-orientated
- Adaptable
- Appointment setting
- Patient-focused care
- Works well under pressure
- Efficient and reliable team player
- Accurate and detailed
- Committed team player
- Excellent communication skills
- Insulin medication administration
- Patient/family focused
- Attention to detail
- Palliative care experience
- Filing and data archiving
- Administering medication
- Continuous Quality Improvement (CQI)
- Moving and handling
- Dementia care
- Persuasive communication
- Diary management
- CQC care standards
- Person-centred care
- Complex care planning
- Remote patient assessment
- Incident management
- Infection Prevention and control
- Community engagement
- Caseload management
- Advocacy
- Conflict management
- Care plan management
- Multi-disciplinary team collaboration
- Time management
Certification
- Emergency First Aid at Work
- Basic Life Support
Personal Information
Personal Information
Willing To Relocate: AnywhereCustom
Custom
YesAccomplishments
Accomplishments
voted employee of the month consecutively for 4 months by residents family and colleague of the month twice in six months
Availability
See my work availability
Not available
Available
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
morning
afternoon
evening
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Quote
Every problem is a gift—without problems we would not grow.
Timeline
Sheffield Hallam University
Bachelor of Science from radiotherapy and oncology
09.2023
senior care assistant/team leader
rosedale care services
07.2023 - Current
Team leader, domiciliary care
Newdon care services
02.2023
Boots Learning
A-Level or equivalent from Safe handling of medication
03.2022 - 03.2025
Sheffield Hallam University
NVQ Level 2 from Moving & Handling
03.2022 - 05.2025
Sheffield Hallam University
NVQ Level 2 from BLS
03.2022 - 05.2025
Sheffield Hallam University
NVQ Level 2 from Mental Health Awareness
03.2022 - 05.2025
Barnsley College
NVQ Level 2 from Understanding Childrens' Mental Health
03.2022 - 05.2025
Barnsley College
Diploma of Higher Education from Access To HE in Health Sciences
03.2022 - 05.2029
Highfield
NVQ Level 3 from Emergency First Aid At Work
03.2022 - 05.2026
Ncc
NVQ Level 3 from Health and social care
02.2022
Senior care assistant/Nurse support
Nightingales' recruitment agency
01.2022 - 02.2023
Dental Nurse
Bupa
01.2021 - 01.2022
Learning disability night team leader/ administrator
Turning point
01.2018 - 01.2020
Health care assistant
TANSHE NURSE AGENCY
04.2015 - 07.2017
Administrative assistant
RDS
12.2013 - 03.2015
Customer service representative
Barclays
01.2010 - 12.2013
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