Jordan Turner
London
Summary
I'm a driven Assistant Underwriter with an expertise in risk evaluation and market analysis. I'm a motivated individual, always striving to secure high standards and achieving goals with enthusiasm and determination. I pride myself in delivering exceptional rapport-building and negotiation skills, enhancing client satisfaction. I'm committed to achieving goals and driving business success through strategic time management.
Overview
7
7
years of professional experience
Work History
Assistant Underwriter
Gallagher (Pen Underwriting)
01.2024 - Current
- Review individual risks against our appetite to accept or deny new and renewal business.
- Evaluating the progress of a book of business to determine how it can grow with the right risk selection.
- Continuously reviewing the market and adjusting the rate to optimise market conditions to gain revenue, outline performance, and promote growth for the business.
- Review loss ratio and attrition earned on each account
- Monitored insurance claims to identify patterns and adjust risk assessment criteria.
Claims Adjuster
Gallagher (Gallagher Bassett)
06.2021 - 12.2023
- Facilitated clear and concise communication regarding case-load.
- Responded to written and phone enquiries promptly and courteously.
- Established rapport with clients to deliver efficient service.
- Clarified decisions on liability and negotiated settlements with third parties.
Front of House Receptionist
Hyatt Place
Chelmsford, Essex
08.2019 - 06.2021
- Dealing with clients and taking them to relevant companies within the office.
- Ensuring all internal and external visitors are greeted and assisted in a courteous and professional manner.
- Responded to email enquiries promptly, offering detailed information and guidance to enhance customer service.
Education
BA - Sociology
The University of Nottingham
2019
A-Levels - Law, English Language, Sociology, Critical Thinking
Shenfield High School Sixth Form
2016
GCSEs - English Language, English Literature, Maths, Triple Science, Applied ICT
St Martin's Secondary School
2014
Skills
- Organisational skills
- Strong rapport-building
- Time management
- Team player
- Negotiation tactics
- Strong communication skills
- Quick learner
- Market analysis
- Performance Management
Accomplishments
- I have achieved the Certificate in Insurance.
- As an active member of the Charity Committee I have organised several events for Pen London including London Sports Day, Yearly Quizzes, Volunteering Days. These help engage employees and improve office culture.
- I've completed 'The Fraud Investigation: Making a Difference' online course provided by Coventry University and City of London Police.
Work Experience
- Allen and Overy Law Firm, 2015, I networked with people of a high profession, whilst working hard in a team with those from different backgrounds in which I'd never met before. It provided me with challenges I'd never practised before regarding law, business and personal skills for life whilst giving me a wider knowledge of how to deal with different situations.
- JP Morgan Chase & Co. 2015, I was shown a typical day for some people in each department allowing a wider understanding of the work there. From looking at the trading floor and their meeting rooms where we networked with employees there and discussed business ideas as small groups.
References
Available on request.
Timeline
Assistant Underwriter
Gallagher (Pen Underwriting)
01.2024 - Current
Claims Adjuster
Gallagher (Gallagher Bassett)
06.2021 - 12.2023
Front of House Receptionist
Hyatt Place
08.2019 - 06.2021
BA - Sociology
The University of Nottingham
A-Levels - Law, English Language, Sociology, Critical Thinking
Shenfield High School Sixth Form
GCSEs - English Language, English Literature, Maths, Triple Science, Applied ICT
St Martin's Secondary School