Jordan Say

Managed bar operations, oversaw stock levels, ordered supplies, and maintained inventory accuracy to ensure seamless service. Led team of bartenders and support staff, fostering collaboration to enhance service quality and team morale. Key holder, resolved customer complaints promptly, ensuring satisfaction and loyalty. Developed unique cocktails and mocktails for special limited time menus, attracting customer interest and enhancing drink offerings. Trained newly hired employees on service techniques, company procedures and safety processes. Maintained high standards of cleanliness and hygiene within the bar area, adhering to health and safety regulations. Balanced cash registers, reconciled transactions and deposited establishment's earnings. Monitored compliance with licensing laws, preventing underage sales and managing intoxication levels.

Managed bar operations, overseeing stock levels, ordering supplies, and maintaining inventory accuracy, Led a team of bartenders and support staff, fostering a collaborative work environment, Resolved customer complaints promptly, ensuring satisfaction and loyalty, Trained newly hired employees on service techniques, company procedures and safety processes, Maintained high standards of cleanliness and hygiene within the bar area, adhering to health and safety regulations, Balanced cash registers, reconciled transactions and deposited establishment's earnings, Monitored compliance with licensing laws, preventing underage sales and managing intoxication levels.

Developed the entire cocktail menu and spirit book.

Serving customers, Handling cash, Cleaning of the entire inside and outdoor venue, Making and serving alcoholic beverages, Giving table service, Working large functions, Changing barrels and kegs, Kept bar stocked and organised for easy access and quick service to customers, Cleaned bar of discarded items and wiped up spills without delay to maintain professional appearance.

Serving customers, Handling cash, Cleaning of the entire inside and outdoor venue, Barrister duties, Making/serving/creating alcoholic beverages, Helping develop 2 separate cocktail menus for the business, Giving table service, Counting and keeping stock levels of alcohol, fruit and bar necessities so they can be ordered, Overseeing the waiting staff and ensuring good customer service levels are always maintained, Dealing with customer complaints.

Serving customers, Handling cash, Cleaning of the entire inside and outdoor venue, Making and serving alcoholic beverages, Giving table service, Giving room service, Working large functions such as weddings, Changing barrels and kegs, Keeping stock levels topped up.

Serving customers, Handling cash, Cleaning of the entire inside and outdoor venue, Barrister duties, Making and serving alcoholic beverages, Giving table service, Changing barrels and kegs, Keeping stock levels topped up.

Serving customers, Handling cash, Cleaning and preparing front of house cafe venue, Table service, Barrister duties