Summary
Overview
Work history
Education
Skills
Timeline
Generic

Jordan MacKenzie

dunfermline,fife

Summary

Dedicated retail professional with extensive expertise in stock management, product display fluency, and customer service excellence. Proven track record in loss prevention awareness and effective communication, ensuring optimal pricing and labelling accuracy. Adept at product knowledge acquisition, stock rotation understanding, and maintaining cleanliness standards. Skilled in conflict resolution techniques and complaints handling savviness, with a strong focus on time management efficiency and adaptability in fast-paced environments. Committed to enhancing shop floor restocking processes while pursuing continuous professional growth within the retail sector.

Overview

7
7
years of professional experience
3
3
years of post-secondary education

Work history

Shopfloor Assistant

Asda
Dunfermline , Fife
11.2017 - Current
  • Participated in staff training sessions; gained valuable retail knowledge.
  • Provided product information to customers, facilitating informed purchasing decisions.
  • Assisted in stock control to maintain adequate store inventory.
  • Assisted customers with product selection for enhanced shopping experience.
  • Handled customer queries promptly for increased satisfaction levels.
  • Collaborated with colleagues whilst assisting customers, improving teamwork efficiency.
  • Stocked shelves neatly and accurately, maintaining visual standards of shop floor.
  • Coordinated with management to implement promotional activities effectively.
  • Updated product labelling and pricing to reflect discounts and offers.

Education

HND - Photography

Fife College
Dunfermline
09.2021 - 05.2024

Skills

  • Stock management
  • Product display fluency
  • Customer service excellence
  • Loss prevention awareness
  • Effective communication
  • Pricing and labelling expertise
  • Product knowledge acquisition
  • Stock rotation understanding
  • Cleanliness maintenance capacity
  • Conflict resolution techniques
  • Complaints handling savviness
  • Time management efficiency
  • Fast-Paced environment adaptability
  • Shop floor restocking

Timeline

HND - Photography

Fife College
09.2021 - 05.2024

Shopfloor Assistant

Asda
11.2017 - Current
Jordan MacKenzie