Jordan Jenkins
Wirral,Merseyside
Summary
I am a experienced and motivated Individual who aspires to be the best person I can be, I am someone who is always looking to absorb and learn more in the respective field. An individual who has diverse experience across multiple sectors, always wanting to be a complete colleague in the work place, Efficiently professional with tasks and responsibilities given to myself. Always looking to excel and grow in all aspects of life, whether that is in the work place or with my family and friends.
Overview
8
8
years of professional experience
2023
2023
years of post-secondary education
Work history
Support worker
Forum Housing Association
Wirral, Merseyside
2025.10 - Current
- Managing a caseload of 9 16-18 year old's
- Encouraged social integration by facilitating community involvement opportunities.
- Supported daily living skills training which increased client self-sufficiency.
- Enhanced wellbeing of patients by providing emotional support and companionship.
- Used excellent communication and interpersonal skills to engage and interact with individuals in need.
- Built strong patient relationships through compassionate care and friendly rapport building.
- Monitored and documented client behaviours, activities and development, aiding appropriate care plan management.
- Continuously promoted best practices in health, safety and security to safeguard service user welfare.
- Helped service users to gain ability to function independently in society.
Employer Engagement Manager
FTW Training
Liverpool, Merseyside
2024.06 - 2025.07
- Managing relationships between FTW Training and our Employer led AEB & Skills Boot Camps
- Developing and executing strategies within the M62 Corridor, maximising relationships with clients providing high quality candidates for business needs.
- Strengthening referral partners, developing new referral partners
- Educating employers on our training programs and professional development opportunities that can enhance the skills of their workforce.
- Attending Networking events, meeting with businesses.
- Maintaining records of employer interactions, placements, and other key performance indicators against our contracts.
Business Development Manager
Total Training Provision
Liverpool, Merseyside
2022.09 - 2023.11
- Structuring long-term business relationships with clients through meetings and follow-ups through
- Monitored competitor activities and developed strategies to gain market advantage.
- Discovered new markets and located future opportunities for business growth.
- Attending Networking events, businesses events.
- Working on TTP's AEB provision, working with referral partners across Halton, Liverpool, St Helens and The Wirral.
- Creating marketing plans and campaigns to promote our services to new and existing clients in the Industry
- Participating in jobs fairs, working with the JCP across Liverpool's City Region on Swap programmes
Recruitment Consultant
Recruitment Management Group
Runcorn, Cheshire
2021.10 - 2022.09
- Talent Sourcing and Pipeline Development relating to medical devices opportunities with respective clients.
- Screening and Assessment, reviewing candidates CV's, assessing candidates suitability to roles.
- Outbound talent sourcing, LinkedIn, CRM system searching.
- Client Relationship Management.
- Managing Candidate hiring process, mock interview preparation, guiding from first interview through to job offer stage.
- Learning and developing Industry knowledge, this was to understand clients needs in the respected injury
Customer Service/ Floorwalker
Scottish Power
Warrington, Cheshire
2018.05 - 2021.07
- Managing Scottish Power's customer accounts, taking meter readings, advising of best energy tariffs and helping customer's claim credit back.
- Developing my industry knowledge in the sector of Gas & Electric.
- Providing support to new starters in Gradbay, advising on how to perform tasks, answer queries and provide great customer experiences.
- Escalation handling, this was talking with the customer to resolve any account issues, meter reading problems and any other account issues.
- Adhering to business policies, following guidelines so that we operated at a complaint state.
- Upselling products, Boiler care packages, better tariffs.
- Using Scottish Power systems to complete contract forms, prepare change of address records or record customers power cuts.
Education
BTEC - Sports Science
Elite Sports Academy
LiverpoolGCSEs -
St Chads Catholic High School
Runcorn 2010.09 - 2015.06
Skills
- Contract Management
- Business Development
- Team Leadership
- Industry Understanding
- Employee relations
- Training development
- Interview coaching
- Welfare-To-Work programmes
- Job market knowledge
REFERENCES
References available upon request
Timeline
Support worker
Forum Housing Association
2025.10 - Current
Employer Engagement Manager
FTW Training
2024.06 - 2025.07
Business Development Manager
Total Training Provision
2022.09 - 2023.11
Recruitment Consultant
Recruitment Management Group
2021.10 - 2022.09
Customer Service/ Floorwalker
Scottish Power
2018.05 - 2021.07
GCSEs -
St Chads Catholic High School
2010.09 - 2015.06
BTEC - Sports Science
Elite Sports Academy