Supply chain professional with a proven history in optimising logistics operations and improving warehouse efficiencies. Experienced in leading diverse teams and managing high-volume distribution environments. Dedicated to enhancing productivity and driving sustainable process improvements.
Overview
13
13
years of professional experience
1
1
Certification
Work history
Support Worker
IBC Health Care
Chesterfield, Derbyshire
2024.03 - 2026.04
Support clients through daily living tasks, personal goals, and skill‑building programmes.
Monitor and report health changes promptly.
Build trust with clients and families through empathy and clear communication.
Developed strong rapport with clients by consistently demonstrating respect, understanding, and genuine concern for their wellbeing.
Increased the residents' participation in community activities by 60% through engagement and creating tailored active programs.
Supported daily living skills training which increased client self-sufficiency by 52%.
Completed housekeeping tasks resulting in a clean, safe home environment.
Used excellent communication and interpersonal skills to engage and interact with individuals in need.
Support Worker (Part‑Time)
Ivolve Care & Support
2012.12 - 2026.04
Deliver high‑quality personalised support enhancing resident independence and wellbeing.
Administer medication safely and document accurately.
Apply crisis‑intervention and de‑escalation techniques.
Collaborate effectively with families and healthcare professionals.
Warehouse Supervisor
Woodland Group
Doncaster, South Yorkshire
2023.11 - 2024.02
Coordinated daily activities of 38 warehouse staff while implementing safety measures and optimising workflow.
Analysed existing processes to identify inefficiencies and implemented streamlined procedures for improved workflow.
Executed thorough stock checks, reconciled discrepancies, and updated warehouse management system in real-time.
Conducted comprehensive safety audits and quality control assessments for shipping and receiving activities.
Tracked supply chain movements to prevent bottlenecks or delays.
Collaborated with other department managers for smoother interdepartmental transactions.
Managed end-of-day clean-up operations, maintaining a tidy working environment.
Resolved operational issues promptly, minimising disruptions in workflow.
Managed warehouse inventories, suggesting and implementing ideas to improve product movement processes.
Warehouse Team Leader
Woodland Group
Doncaster, South Yorkshire
2023.04 - 2023.10
Managed daily operations to ensure efficient handling of freight returns and fulfilment activities of Candy King products.
Assisted in annual stock takes to update inventory records accurately.
Designed efficient warehouse layout utilising advanced inventory management techniques, supporting streamlined pick/pack operations for more than 250 orders per day.
Developed and delivered comprehensive safety training programmes for employees in equipment handling, focusing on best practices and risk mitigation strategies.
Handled customer queries and complaints, resulting in improved customer satisfaction.
Monitored team performance to maintain high standards of workmanship.
Facilitated regular team meetings for communication of company updates and targets.
Resolved interpersonal conflicts to foster cohesive and productive team environment.
Warehouse Associate
Lidl Doncaster RDC
Doncaster, South Yorkshire
2022.12 - 2023.03
Executed inventory rotation using FIFO and conducted thorough shipment inspections.
Prepared and packed orders, supporting daily performance targets.
Completed stock audits and updated inventory systems.
Identified potential hazards promptly; ensured swift removal or containment.
Worked within a team to achieve daily targets efficiently.
Adhered strictly to health and safety rules, fostering a secure working environment.
Demonstrated punctuality and reliability in all assigned tasks, promoting productivity at work place.
Warehouse & Logistics Supervisor
Palsten Investments
Harare, Zimbabwe
2016.01 - 2022.09
Leveraged advanced inventory management systems to decrease order-fulfilment cycle time by 30% and increase accuracy by 95%.
Improved productivity by 100% via structured training and performance coaching.
Resolved disputes swiftly with suppliers or transport providers, maintaining good working relations.
Promoted a culture of continuous improvement within the logistics team.
Optimised transportation costs through strategic logistics planning and negotiation with freight partners.
Strengthened customer satisfaction by 90% through proactive communication.
RMitigated lost or damaged inventory rates by implementing comprehensive storage and handling procedures.
Ensured accurate order fulfilment with meticulous record keeping and verification procedures.