Summary
Overview
Work history
Education
Skills
Timeline
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Jordan Hunter

Bradford,United Kingdom

Summary

Dedicated professional with extensive expertise in public safety management and crisis negotiation. Demonstrates exceptional communication proficiency and tactical response training, ensuring effective use of police software and adherence to legal codes. Skilled in building public trust through ethical judgement and understanding of local laws, while maintaining patience and tolerance in high-pressure situations. Committed to enhancing community safety by driving emergency vehicles responsibly and applying knowledge of mental health issues to support responsive action.

Overview

17
17
years of professional experience
15
15
years of post-secondary education

Work history

Police officer

West Yorkshire Police
Bradford
11.2013 - Current
  • Adhered strictly to legal regulations whilst conducting duties, ensuring professionalism.
  • Exercised discretion and judgment when applying laws, resulting in fair outcomes.
  • Maintained public order by patrolling designated areas.
  • Improved team efficiency by providing hands-on training sessions.
  • Prepared detailed case reports for use in court proceedings.
  • Upheld high ethical standards when dealing with sensitive information.
  • Ensured victim care and support throughout investigation processes, fostered goodwill.

Call centre advisor

Direct Line
Leeds
10.2010 - 11.2013
  • Promoted new services or products as per company directives during calls.
  • Championed feedback-driven improvements within the team for better call centre performance.
  • Delivered personalised service to each caller, enhancing overall customer experience.
  • Communicated effectively with team members for smooth operation flow in the call centre.

Coffee barista

Marks & Spencer
Leeds
10.2008 - 10.2010
  • Adapted quickly to high-pressure situations, ensuring prompt service delivery.
  • Coordinated well with kitchen staff ensuring seamless service delivery.
  • Enhanced customer satisfaction by providing efficient, friendly service.
  • Trained new staff members on coffee-making techniques to maintain standard quality.

Education

Bachelor of Science - Computer forensics

Leeds Metropolitan University
Leeds
09.2008 - 07.2011

A-Levels - Science Double Award

Sowerby Bridge High School
Halifax, Calderdale
09.2006 - 09.2008

A-Levels - A-level Design and Technology

Sowerby Bridge High School
Halifax, Calderdale
09.2006 - 09.2008

GCSEs - Maths

Sowerby Bridge High School
Halifax, Calderdale
09.2002 - 07.2006

GCSEs - English

Sowerby Bridge High School
Halifax, Calderdale
09.2002 - 07.2006

Skills

  • Communication proficiency
  • Use of police software
  • Self-Defence techniques
  • Crisis negotiation talent
  • Tactical response training
  • Ethical judgement
  • Responsive action
  • Tactical communication
  • Knowledge of legal codes
  • Drive emergency vehicles
  • Patience and tolerance
  • Public safety management
  • Knowledge of local laws
  • Public trust building
  • Patience and restraint
  • Understanding mental health issues

Timeline

Police officer

West Yorkshire Police
11.2013 - Current

Call centre advisor

Direct Line
10.2010 - 11.2013

Coffee barista

Marks & Spencer
10.2008 - 10.2010

Bachelor of Science - Computer forensics

Leeds Metropolitan University
09.2008 - 07.2011

A-Levels - Science Double Award

Sowerby Bridge High School
09.2006 - 09.2008

A-Levels - A-level Design and Technology

Sowerby Bridge High School
09.2006 - 09.2008

GCSEs - Maths

Sowerby Bridge High School
09.2002 - 07.2006

GCSEs - English

Sowerby Bridge High School
09.2002 - 07.2006

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Jordan Hunter