1
Certification
14
years of professional experience
Across 13 years in operational policing, my focus has remained on public protection, road safety and critical incident management in high pressure environments. I currently lead a team of specialist Roads Policing Officers operating on and off the Strategic Road Network (SRN). My approach combines robust risk assessment and proactive planning with dynamic response capabilities during complex collisions, incidents and severe network disruption. Crucially, my work hinges on multi-agency collaboration: I work daily alongside National Highways, Emergency Services and internal departments to coordinate responses, safeguard national infrastructure and maintain traffic flow in alignment with the CLEAR protocol.
Work history
A/Police Sergeant - Roads Policing Unit
1 Year 11 Months- Strategic Road Network (SRN) Operations: Supervise RPU deployments across the SRN, managing response strategies for major incidents, closures and severe weather disruptions working alongside National Highways to ensure public safety while minimising network downtime.
- Scene Management & Incident Command: Qualified Scene Manager for high-complexity, serious and fatal collision investigations. Establish clear command structures, manage inter-agency communication and lead operational debriefs to continuously update response procedures.
- Multi-Agency Stakeholder Collaboration: Qualified JESIP Operational Commander - Proactively liaise with Emergency Services, Local Authorities and National Highways Operation Centres during incidents and planned operations.
- Risk Framework Implementation: Apply rigorous operational risk assessment frameworks to deploy specialist skills under high-pressure, balancing immediate safety needs and societal impacts of road closures.
- Post-Incident Analysis & Continuous Improvement: Lead post-incident debriefs to capture intelligence, evaluating performance against expected standards and recommending operational policy updates.
Police Constable - Response
6 Years 2 Months- Emergency 999 Response & Crisis Leadership: Response policing to 999 emergency calls, taking immediate operational command at high consequence incidents, managing active threats and securing scenes under high pressure.
- Dynamic Risk Assessment (NDM): Conducted real-time Dynamic Risk Assessments (DRA) using the National Decision Model (NDM) and statutory frameworks (PACE 1984) to evaluate risks to public safety, colleagues and organisational reputation.
- Scene Management & Evidence Preservation: Secured and managed initial incident and crime scenes, preserving vital forensic evidence, taking initial statements, and managing multi-agency emergency deployments (Ambulance, Fire, Highways).
- De-escalation & Public Safety: Advanced conflict de-escalation and trauma-informed communication techniques during volatile public interactions, safeguarding vulnerable individuals and maintaining public confidence.
Enquiry Office Manager
2 Years 6 Months- Managed approx. 30 staff across 8 locations.
- Directed day to day station front counter operations, managing public service delivery, team rosters, operational compliance and performance reviews.
- Served as senior operational lead for public facing risks, implementing dynamic risk assessment protocols and conflict de-escalation.
- Coordinated with internal departments, local authority partners and emergency services to streamline referral pathways and ensure seamless multi agency response.
- Enforced strict adherence to statutory operational frameworks, GDPR/data protection regulations and organisational recording policies to safeguard sensitive intelligence
Enquiry Officer
2 Years 6 Months- Served as the first point of contact for members of the public, managing diverse, high volume enquiries while identifying immediate operational risks and safeguarding concerns.
- Assessed dynamic situations at front counter desks, employing effective de-escalation techniques and conflict resolution to handle challenging or distressed visitors.
- Maintained strict compliance with police information systems, data protection standards and statutory operational frameworks when recording incident reports and intelligence.
- Coordinated with internal departments, local authority partners and emergency services to process initial incident details and ensure appropriate, timely multi-agency action.
Special Constable / Sergeant / Inspector
7 Years 4 Months- Voluntary Role
- Promoted to ranks of Sergeant and Inspector.
- Maintained a calm, professional approach to appropriately handle difficult situations.
- Performed high-visibility foot and vehicle patrols across city centre to deter and detect criminals.
- Preserved evidence and crimes scenes to enable clear reporting and follow-up investigation.
- Demonstrated excellent teamwork skills whilst working alongside fellow constables and sergeants.
- Assisted in crime prevention initiatives with local agencies.
- Responded to emergency calls for assistance, providing immediate help.
Education
Bachelor of Science - Professional Policing Practice (1st)
Bachelor of Science - Applied Social Sciences (2:1)
Skills
Emergency & Incident Response
Risk Management & Legislation
Strategic Road Operations
Multi-Agency Partnerships
Resource & Command Logistics
Strong Communication Skills
Concise Decision Making
Problem Solving
Crisis Management
Teamwork and Leadership
Technology Proficiency
Additional Information
References are available on request
Certification
JESIP Operational Commander
Qualified Roads Policing Officer
Qualified Scene Manager
Pursuit Tactical Advisor
Advanced Police Driver
Pursuit Driver / Commander
Police Motorcylist
Motorway Trained (inc Chapter 8)
Fast Roads Trained
Highways Clearance Trained
First Aid at Work
Relevent Experience
- Emergency & Incident Response: Hands on experience directing critical incident response on the motorways, managing severe weather disruptions and running complex collision scenes under intense pressure as a qualified Scene Manager.
- Risk Management & Legislation: Applying dynamic risk frameworks during live incidents, with a working knowledge of the Civil Contingencies Act 2004 and formal post incident debriefing.
- Strategic Road Operations: An understanding of motorway flow dynamics, managing lane/road closures and balancing scene safety against the impact of traffic delays.
- Multi-Agency Partnerships: Daily collaboration with emergency services (Fire, Ambulance), local authorities and National Highways.
- Resource & Command Logistics: Deploying specialist officers and equipment based on operational demand, requirement and risk.
Timeline
A/Police Sergeant - Roads Policing Unit
Avon and Somerset Police
2024.12 - CurrentRead More
Police Constable - Response
Avon and Somerset Police
2020.09 - CurrentRead More
Enquiry Office Manager
Avon and Somerset Police
2018.03 - 2020.09Read More
Enquiry Officer
Avon and Somerset Police
2016.03 - 2018.09Read More
Special Constable / Sergeant / Inspector
Avon and Somerset Police
2013.05 - 2020.09Read More
University of Gloucestershire
Bachelor of Science from Applied Social Sciences (2:1)
2015/2013 - 2016/2016Read More
University West of England
Bachelor of Science from Professional Policing Practice (1st)
/2020 - /2023Read More