Summary
Overview
Work History
Education
Skills
Custom
Accomplishments
Languages
Affiliations
References
Work Availability
Timeline
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Jonathan Sutton

Jonathan Sutton

Glasgow,Glasgow City

Summary

My accomplishments as a Network Engineer show my extensive experience developing and maintaining robust network systems. Proactive and focused to identify faults and devise efficient solutions. Implements evolving hardware technologies to maintain optimal function and performance across diverse business systems.


I spent 4 years at the University of the highlands and Islands where I was an enthusiastic and self-driven student who pays attention to detail when given a task big or small.


My set of skills work well within a team setting or independently. I have always had a genuine interest in engineering work whether in mechanical or electrical engineering disciplines. I am looking for a role that offers the opportunity to build upon my pre-existing skills and will allow me to experience what tasks and challenges engineers face daily. I am seeking an opportunity to expand my skills, knowledge, and experience in this role. Since the completion of my bachelor’s Electrical and Electronic engineering BEng(Hons) I am keen to learn through practical completion of tasks as well as through academic learning.



Overview

7
7
years of professional experience
3
3
years of post-secondary education

Work History

Domestic Assistant

NHS
Inverness, Inverness-Shire
12.2020 - 08.2022
  • Proactively identified changing housekeeping needs to provide reliable and attentive service.
  • Dusted ceiling air conditioning diffusers and ventilation systems, maintaining presentation and working order.
  • Delivered faultless cleanliness standards and exceptional guest care.
  • Cleaned and returned vacant rooms to guest-ready status within specified timeframes.
  • Performed thorough deep cleaning, consistently receiving top scores on customer evaluation surveys.
  • Meticulously vacuumed, dusted and tidied guest rooms.
  • Communicated with other staff to determine best use of resources and guest care.
  • Sorted and disposed of rubbish and recyclables daily, avoiding waste buildup.
  • Kept housekeeping trolleys well-stocked, reporting low supplies to management for prompt reordering.
  • Swept and vacuumed floors, hallways and stairwells, keeping public areas immaculately well-presented.
  • Provided high-quality cleaning services on 10 rooms daily, working efficiently to meet timeframe demands.

Waiter and Housekeeper

Grouse and Trout
Inverness, Inverness-Shire
03.2017 - 09.2020
  • Served high volumes of guests in fast-paced service environments with exceptional customer care.
  • Warmly greeted guests upon arrival to create welcoming atmosphere.
  • Regularly communicated with kitchen and bar staff to maintain smooth front of house operations, minimizing potential service delays.
  • Served meals and drinks with professionalism and skill, maintaining high presentation and quality standards.
  • Informed customers regarding ingredients used to address allergy and dietary issues.
  • Delivered food and drinks from kitchen to respective tables to meet timely expectations.
  • Assisted customers with menu selection, offering knowledge of current special dishes and personal recommendations to build rapport.
  • Provided friendly, courteous service, maximising positive customer satisfaction ratings.

Network Engineer

Openreach
Glasgow, Glasgow City
07.2022 - Current
  • In this role, I liaise with customers and Businesses to guide and assist with technical issues surrounding their broadband.
  • I have worked in multiple complex environments, such as Openreach telephone exchanges. Building the Openreach fibre and copper networks.
  • I have an abundance of safe working practices surrounding working at height and roadworks safety
  • Troubleshot network issues and provided rapid solutions to limit downtime.
  • Performed tests on newly installed hardware to provide components that interface correctly with each other and network.

Education

Honours Bachelor of Engineering BEng (Hons) - Electrical and Mechanical Engineering

University of the Highlands and Islands
Inverness
07.2020 - 07.2022

Scottish HND - Engineering Systems

University of the Highlands and Islands
Inverness
07.2019 - 07.2020

Skills

  • AutoCAD
  • ANSYS
  • MATLAB
  • Autodesk Inventor
  • Planning
  • Can work under pressure
  • Can work under time constraints
  • Team working and self-driven working
  • Confident presenting skills
  • Clear articulations of ideas when team-working
  • Full manual UK driving license
  • Advanced critical thinking
  • Microsoft PowerPoint

Custom

Music Festivals, Hill walking, camping, and building computers.

Accomplishments

Within my current role at Openreach, I was chosen by my manager to be the first to spearhead a new team undertaking an emerging type of work called complex tasks, these tasks included engineering problems that my manager told me required someone who would think "outside of the box" and this is the reason that management had come to the agreement to choose me as one of the first people to trial this type of work.

Languages

English
Proficient (C2)

Affiliations

  • Hillwalking
  • Camping
  • Building and repairing computers
  • Videogames

References

References available upon request.

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Network Engineer

Openreach
07.2022 - Current

Domestic Assistant

NHS
12.2020 - 08.2022

Honours Bachelor of Engineering BEng (Hons) - Electrical and Mechanical Engineering

University of the Highlands and Islands
07.2020 - 07.2022

Scottish HND - Engineering Systems

University of the Highlands and Islands
07.2019 - 07.2020

Waiter and Housekeeper

Grouse and Trout
03.2017 - 09.2020
Jonathan Sutton