Zoe McCorry
Lisburn,Antrim
Summary
Skilled professional with expertise in Microsoft Office, data entry, and efficient email management. Strong organizational skills and time management abilities enhance performance under pressure. Proven track record in delivering exceptional customer service while maintaining confidentiality and effective communication. Focused on leveraging these competencies to drive operational excellence and enhance client satisfaction. Familiar and comfortable in the health care environment, I am passionate about fostering a positive and supportive environment for clients, ensuring their comfort and well-being.
Overview
1
1
year of professional experience
6
6
years of post-secondary education
Work history
Domestic Assistant
BHSCT - Musgrave Park Hospital
Belfast, Antrim
2025.05 - 2025.09
- Assisted in maintaining cleanliness and organisation of patient areas ensuring a welcoming environment.
- Implemented basic housekeeping duties to ensure a safe and welcoming environment.
- Ensure occupants' comfort through careful attention to detail in cleaning and tidying rooms.
- Promoted a healthy environment with thorough, regular deep cleanings.
- Swept and vacuumed floors, hallways and stairwells, keeping public areas immaculately well-presented.
- Maintained clean, safe environments for guests and staff, strictly following infection control policies.
- Emptied bins regularly, carefully sorting waste and recycling to improve establishment sustainability.
- Sorted and disposed of rubbish and recyclables daily, avoiding waste buildup.
- Serviced bathrooms with fresh supplies and regular cleaning.
- Contributed to accurate inventory management of cleaning products.
- Communicated with other staff to determine best use of resources and guest care.
- Swept, mopped and vacuumed floors with spotless results.
Care Assistant - Student Placement
BHSCT - AgeNI Day Centre, Anna House
Dunmurry, Antrim
2024.11 - 2025.05
- Assisted individuals with daily living activities, promoting independence and enhancing overall wellbeing.
- Provided empathetic support to clients, fostering a nurturing environment for emotional and physical needs.
- Maintained accurate documentation of client progress and care activities, ensuring compliance with organisational standards.
- Utilised effective communication skills to build trusting relationships with clients and their families.
- Engaged clients in recreational activities, encouraging social interaction and enhancing quality of life.
- Organised recreational activities for improved social interaction amongst residents.
- Delivered excellent customer service by addressing concerns of patients' families.
Domestic Assistant
BHSTC - Musgrave Park Hospital
Belfast, Antrim
2024.06 - 2024.08
- Assisted in maintaining cleanliness and organisation of living spaces for clients.
- Implemented basic housekeeping duties to ensure a safe and welcoming environment.
- Ensured occupants' comfort through careful attention to detail in cleaning and tidying rooms.
- Promoted a healthy environment with thorough, regular deep cleanings.
- Swept and vacuumed floors, hallways and stairwells, keeping public areas immaculately well-presented.
- Maintained clean, safe environments for guests and staff, strictly following infection control policies.
- Emptied bins regularly, carefully sorting waste and recycling to improve establishment sustainability.
- Sorted and disposed of rubbish and recyclables daily, avoiding waste buildup.
- Serviced bathrooms with fresh supplies and regular cleaning.
- Contributed to accurate inventory management of cleaning products.
- Communicated with other staff to determine best use of resources and guest care.
- Swept, mopped and vacuumed floors with spotless results.
Education
NCFE CACHE Level 2 Diploma - Health & Social Care (Adults)
Belfast Metropolitan College
Belfast 2024.09 - 2025.06
OCN NI Level 2 Certificate - Transversal Skills
Belfast Metropolitan College
Belfast 2024.09 - 2025.06
GCSEs - Science
Victoria College Belfast
Belfast 2022.09 - 2024.06
GCSEs - Travel & Tourism
Victoria College Belfast
Belfast 2022.09 - 2024.06
GCSEs - Maths
Victoria College Belfast
Belfast 2024.09 - 2025.06
Skills
- Microsoft Office proficiency
- Telephone etiquette
- Communication proficiency
- Data entry proficiency
- Confidentiality awareness
- Time efficiency
- Organisational proficiency
- Email handling efficiency
- Customer Service
- Resilience under pressure
Timeline
Domestic Assistant
BHSCT - Musgrave Park Hospital
2025.05 - 2025.09
Care Assistant - Student Placement
BHSCT - AgeNI Day Centre, Anna House
2024.11 - 2025.05
NCFE CACHE Level 2 Diploma - Health & Social Care (Adults)
Belfast Metropolitan College
2024.09 - 2025.06
OCN NI Level 2 Certificate - Transversal Skills
Belfast Metropolitan College
2024.09 - 2025.06
GCSEs - Maths
Victoria College Belfast
2024.09 - 2025.06
Domestic Assistant
BHSTC - Musgrave Park Hospital
2024.06 - 2024.08
GCSEs - Science
Victoria College Belfast
2022.09 - 2024.06
GCSEs - Travel & Tourism
Victoria College Belfast
2022.09 - 2024.06