Jon Holliday
Summary
A highly knowledgeable Financial Services professional with a diverse background in custody banking operations and product delivery.
Core skills span team leadership, strategic and tactical planning and resolution, stakeholder management and project execution across the entire delivery lifecycle.
A versatile contributor; influencing and decision making within technology and business environments. Support and delivering value to business units, clients and customers.
Overview
23
23
years of professional experience
Work history
Asset Services Business Analyst - Product Delivery
HSBC Markets and Security Services
Canary Wharf, London
10.2018 - Current
- Lead workshops collaborating with internal and external project stakeholders throughout systems development lifecycles, from requirements gathering to production releases.
- Document process flows and user stories to implement requirements for a diverse range of change requests, including regulatory change (SRDII, Score), yearly Swift releases, data migrations and system upgrades (BaNCS), off-shoring projects and general functional improvements.
- Configure end-to-end test environments and create detailed suites of test scripts and traceability matrices for complex change projects.
- Identify, document and track software defects to resolution
- Provide roadmap presentations and progress metrics for project stakeholders.
- Participate in ExCo priorisation and costing meetings for Asset Services change hub requests
Senior Corporate Actions Analyst
HSBC
Canary Wharf, London
06.2014 - 10.2018
- Senior member of a team of 20 processing all voluntary and mandatory overseas events across over 80 markets.
- Participated in a number of projects as a subject matter expert working with the Change Management team to migrate the business to a new automated Corporate Actions platform, BaNCS
- Provided operational insight for a series of agile sprints and daily pod calls with developers, analysts and senior ops managers to identify key processes and scenarios for development and testing
- Supported UAT by assessing and presenting test evidence packs for business sign-off
- Worked with 3rd party consultants to produce feasibility study to identify parts of the business to migrate to off-shore service centres. Final document presented to senior management comprised end-to-end process maps, timelines, FTE figures and written recommendations
- Produced and delivered real-time training modules via webex and subsequent on-site support to service center staff in live production environment.
EMEA Asset Services Administrator
Goldman Sachs International
London
02.2014 - 06.2014
Senior Corporate Actions Analyst
HSBC
Canary Wharf, London
06.2012 - 02.2014
Trade Capture/Electronic Trade Confirmation Admin
Bank of New York Mellon
Canary Wharf, London
03.2000 - 07.2010
Education
Prince2 Foundation & Practioner - Project Management
APMG International
/2017 -
BTEC National Diploma - Computer Studies
South East Essex College
Southend /1993 - /1996
GCSE - English Language
The Deanes School
Thundersley /1988 - /1993
GCSEs - English Literature
The Deanes School
Thundersley /1988 - /1993
GCSEs - Mathematics
The Deanes School
Thundersley /1988 - /1993
GCSEs - Physical Education
The Deanes School
Thundersley /1988 - /1993
Skills
- Business Analysis
- Project Management
- Waterfall, Iterative and Agile Methodologies
- Requirements gathering, process flows and change request documenation
- Data-driven analysis using Python, VBA and SQL
- Business Process Improvement
- QA
- Change and Incident Management
- System/Functional Testing
- Stakeholder Management
- Risk Management
- Post-Implementation Warranty and Hypercare
- Agent Onboarding and Integration
- Corporate Actions
- Asset Services Operations
Timeline
Asset Services Business Analyst - Product Delivery
HSBC Markets and Security Services
10.2018 - Current
Senior Corporate Actions Analyst
HSBC
06.2014 - 10.2018
EMEA Asset Services Administrator
Goldman Sachs International
02.2014 - 06.2014
Senior Corporate Actions Analyst
HSBC
06.2012 - 02.2014
Trade Capture/Electronic Trade Confirmation Admin
Bank of New York Mellon
03.2000 - 07.2010
Prince2 Foundation & Practioner - Project Management
APMG International
/2017 -
BTEC National Diploma - Computer Studies
South East Essex College
/1993 - /1996
GCSE - English Language
The Deanes School
/1988 - /1993
GCSEs - English Literature
The Deanes School
/1988 - /1993
GCSEs - Mathematics
The Deanes School
/1988 - /1993
GCSEs - Physical Education
The Deanes School
/1988 - /1993
Similar Profiles
Amish AminAmish Amin
Head of PControl Technology Delivery, PControl Technology Team at HSBC Markets and Security ServicesHead of PControl Technology Delivery, PControl Technology Team at HSBC Markets and Security Services
Ranga PereraRanga Perera
Vice President - Operations at HSBC Markets & Securities ServicesVice President - Operations at HSBC Markets & Securities Services
Jhumar KapoorJhumar Kapoor
Senior Business Analyst - Assistant Vice President at HSBC Global Banking and Markets - Securities Services - Global CustodySenior Business Analyst - Assistant Vice President at HSBC Global Banking and Markets - Securities Services - Global Custody
Prashant KumarPrashant Kumar
<ul><li>Roles and Responsibilities</li><li>Hiring and team building</li><li>Managing team’s career progression and performance reviews</li><li>Managing Performance improvement plan and firing</li><li>Mentoring</li><li>Product roadmap planning and execution</li><li>Accountability of the entire delivery execution including the risk mitigation planning.</li><li>Stakeholder management</li><li>Adhering to Apple Privacy and Security Guidelines for platform</li><li>Design and implementation of new architectures and solutions to manage all online services for AdXchange in Apple Ads.</li><li>Design and implementation of new architectures and solutions deliver Budget experimentation in Apple Ads</li><li>Design and implementation of new architectures and solutions to manage data for Ad Platform.</li><li>Creating and maintaining all the data and analytics and revenue pipelines for Ad Platforms</li><li>Driving the solution for data ingestions and data processing across Ad platform</li><li>Defining the Strategy for data governance and data access</li><li>Collaboration with business to deliver relevant data and insight for our strategy and decisions.</li><li>Managing storage, processing, copy/synchronization etc. appropriate to scale</li><li>Enabling machine learning and algorithm groups by proving them right frameworks and data</li><li>Advancing team’s design methodology and quality programming practices and evangelize those techniques across Ad platform.</li><li>Deliveries</li><li>Setup 8+ member team to design and deliver Budget Allocation and Budget experimentation.</li><li>Leading Ad Delivery services team, responsible for delivering various capabilities like query understanding, targeting, fraud etc.</li><li>Delivered and Lead Design for observability for budget, and data platform in Ad platform.</li><li>Setup 11+ members high performing team to handle various business needs such as analytics and micro services for Display Advertising as well as Data Platform</li><li>Instrumental in driving Data Platform throughout the SDLC from inception, design, development, testing and deployment.</li><li>Instilled a strong team culture of high-quality delivery by constructive feedback, cross collaboration, focus and motivation.</li><li>Delivered Realtime and Batch Platform with various integrations</li><li>Delivered new DIP design for Data Platform</li><li>Delivered design of all the components of Data processing platform</li><li>Transitioned Display data work to India seamlessly and delivered many critical business impacting features and organizational security initiatives.</li><li>Closely worked with various stakeholders to understand the requirements which resulted into efficient remote work culture.</li><li>Seamless Display execution and set up best practices for 24X7 production on-call.</li><li>Tools and Technologies</li><li>AWS, S3, Kafka, Spark, Hadoop, EMR, Hive, Scoop, Flume, Cassandra, Airflow, Oozie, Gobblin, Schema Store, Icloud, Grafana, Kubernetes, Vertica, Alation, snowflake, druid, Iceberg, Java, Scala, IntelliJ, Oracle, MySql, Git, RIO, Spinnaker, Elastic cache, Grpc, Agile.</li></ul> at Apple - Adplatform<ul><li>Roles and Responsibilities</li><li>Hiring and team building</li><li>Managing team’s career progression and performance reviews</li><li>Managing Performance improvement plan and firing</li><li>Mentoring</li><li>Product roadmap planning and execution</li><li>Accountability of the entire delivery execution including the risk mitigation planning.</li><li>Stakeholder management</li><li>Adhering to Apple Privacy and Security Guidelines for platform</li><li>Design and implementation of new architectures and solutions to manage all online services for AdXchange in Apple Ads.</li><li>Design and implementation of new architectures and solutions deliver Budget experimentation in Apple Ads</li><li>Design and implementation of new architectures and solutions to manage data for Ad Platform.</li><li>Creating and maintaining all the data and analytics and revenue pipelines for Ad Platforms</li><li>Driving the solution for data ingestions and data processing across Ad platform</li><li>Defining the Strategy for data governance and data access</li><li>Collaboration with business to deliver relevant data and insight for our strategy and decisions.</li><li>Managing storage, processing, copy/synchronization etc. appropriate to scale</li><li>Enabling machine learning and algorithm groups by proving them right frameworks and data</li><li>Advancing team’s design methodology and quality programming practices and evangelize those techniques across Ad platform.</li><li>Deliveries</li><li>Setup 8+ member team to design and deliver Budget Allocation and Budget experimentation.</li><li>Leading Ad Delivery services team, responsible for delivering various capabilities like query understanding, targeting, fraud etc.</li><li>Delivered and Lead Design for observability for budget, and data platform in Ad platform.</li><li>Setup 11+ members high performing team to handle various business needs such as analytics and micro services for Display Advertising as well as Data Platform</li><li>Instrumental in driving Data Platform throughout the SDLC from inception, design, development, testing and deployment.</li><li>Instilled a strong team culture of high-quality delivery by constructive feedback, cross collaboration, focus and motivation.</li><li>Delivered Realtime and Batch Platform with various integrations</li><li>Delivered new DIP design for Data Platform</li><li>Delivered design of all the components of Data processing platform</li><li>Transitioned Display data work to India seamlessly and delivered many critical business impacting features and organizational security initiatives.</li><li>Closely worked with various stakeholders to understand the requirements which resulted into efficient remote work culture.</li><li>Seamless Display execution and set up best practices for 24X7 production on-call.</li><li>Tools and Technologies</li><li>AWS, S3, Kafka, Spark, Hadoop, EMR, Hive, Scoop, Flume, Cassandra, Airflow, Oozie, Gobblin, Schema Store, Icloud, Grafana, Kubernetes, Vertica, Alation, snowflake, druid, Iceberg, Java, Scala, IntelliJ, Oracle, MySql, Git, RIO, Spinnaker, Elastic cache, Grpc, Agile.</li></ul> at Apple - Adplatform
Devin WilsonDevin Wilson
Train Conductor at Norfolk SouthernTrain Conductor at Norfolk Southern