Proficient in Project Management, Product Management, Business Analysis, Client Relationship Management, Vendor Management, and Transformation initiatives. Possesses a distinctive fusion of leadership, organizational prowess, effective communication, astute critical thinking, and adept problem-solving skills. Demonstrates visionary leadership and fosters a culture of collaboration and teamwork. Exhibits remarkable adaptability and resilience while maintaining meticulous attention to detail. Employs high emotional intelligence to navigate complex situations with finesse.
✓ Lead change management, transformation and automation projects using agile project management and design thinking methodologies.
✓ Data Analysis expert -used successfully for cost saving projects.
✓ Work with global teams / stakeholders
✓ Drive policy and operational improvements which result in savings and improved user experience
✓ Vendor management and trainings
✓ Team management
✓ Lead business cost effectiveness project
✓ Work with cross-functional teams to create processes that elevate client experience and significantly improve overall functionality.
✓ Reporting on project specifications, progress, issues, and team activities.
✓ Evaluate employee skills and knowledge regularly, provide hands-on training and mentor individuals.
✓ Mentor new hires
✓ Change Management expert.
✓ Process transformation and automation initiatives
✓ Business controls adherence.