Summary
Overview
Work History
Education
Skills
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Accomplishments
Languages
Personal Information
Timeline
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Priya Wilson

Priya Wilson

Ruislip,Hillingdon

Summary

Proficient in Project Management, Product Management, Business Analysis, Client Relationship Management, Vendor Management, and Transformation initiatives. Possesses a distinctive fusion of leadership, organizational prowess, effective communication, astute critical thinking, and adept problem-solving skills. Demonstrates visionary leadership and fosters a culture of collaboration and teamwork. Exhibits remarkable adaptability and resilience while maintaining meticulous attention to detail. Employs high emotional intelligence to navigate complex situations with finesse.

Overview

16
16
years of professional experience

Work History

Business Analyst / Program Manager / Product Owner – HR IT Services

IBM UK Ltd.
London
04.2023
  • Product owner activities for IBM owned Tools supporting HR

Business Analyst / Program Manager / Product Owner – HR IT Services

IBM India Pvt. Ltd
Bangalore
02.2021 - 04.2023
  • Program and project manage global mobility-related projects.
  • Manage product owner activities for IBM owned Tools supporting HR

HR Policy & Offering Design Expert

IBM India Pvt. Ltd
, India
09.2014 - 02.2021

✓ Lead change management, transformation and automation projects using agile project management and design thinking methodologies.

✓ Data Analysis expert -used successfully for cost saving projects.

✓ Work with global teams / stakeholders

✓ Drive policy and operational improvements which result in savings and improved user experience

✓ Vendor management and trainings

Team Lead – Landed Support Team

IBM India Pvt. Ltd
Bangalore, India
01.2011 - 08.2014

✓ Team management

✓ Lead business cost effectiveness project

✓ Work with cross-functional teams to create processes that elevate client experience and significantly improve overall functionality.

✓ Reporting on project specifications, progress, issues, and team activities.

✓ Evaluate employee skills and knowledge regularly, provide hands-on training and mentor individuals.

✓ Mentor new hires

Subject Matter Expert and Trainer (Ops)

IBM India Pvt. Ltd
Bangalore, India
07.2008 - 12.2011

✓ Change Management expert.

✓ Process transformation and automation initiatives

✓ Business controls adherence.

HR Manager

CyberSwift- Kolkata
Kolkata, India
11.2006 - 12.2007

Education

Executive Development Program - Talent Management

XLRI
India

MBA - Human Resource Management

Annamalai University
Bangalore, India
/2006 - 01.2008

Bachelors in Commerce - Commerce (Accounts Honours)

Calcutta University
Calcutta, India
/2003 - 01.2006

Scrum Master

Management Development Programme - Project Management

Indian Institute of Management, Kozhikode
India
/2022 - /2022

Skills

  • Programme management
  • Strategic planning
  • Technology integration
  • Training and development
  • Compliance understanding
  • Proposal creation
  • Analytical problem solving
  • Stakeholder management
  • Operational support
  • Software testing
  • Agile and Scrum methodologies
  • JIRA
  • Business analysis
  • Strategic research
  • Expert in tools such as Mural, Trello, Box, Slack, Workday, global mobility tools etc

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Accomplishments

  • Led global transformation projects using Agile and Design Thinking methodologies. The projects involved – design thinking sessions, global stakeholder management, requirements documentation, plan design, risk management, legal compliance, vendor management and training, cadence calls, testing, hyper care etc. The project not only brings dollar value savings for the organisation but also operational efficiency.
  • Led automation projects that simplified processes and led to complete automation leveraging systems and API’s with vendors.
  • Led multiple policy and process projects leading to UX and cost saving for organization, effectively using data analytics.

Languages

English
Hindi
Malayalam
Bengali
Kannada

Personal Information

  • Title: Certified ScrumMaster
  • Date of birth: 10/02/1984
  • Marital status: Married

Timeline

Business Analyst / Program Manager / Product Owner – HR IT Services

IBM UK Ltd.
04.2023

Business Analyst / Program Manager / Product Owner – HR IT Services

IBM India Pvt. Ltd
02.2021 - 04.2023

HR Policy & Offering Design Expert

IBM India Pvt. Ltd
09.2014 - 02.2021

Team Lead – Landed Support Team

IBM India Pvt. Ltd
01.2011 - 08.2014

Subject Matter Expert and Trainer (Ops)

IBM India Pvt. Ltd
07.2008 - 12.2011

HR Manager

CyberSwift- Kolkata
11.2006 - 12.2007

Executive Development Program - Talent Management

XLRI

MBA - Human Resource Management

Annamalai University
/2006 - 01.2008

Bachelors in Commerce - Commerce (Accounts Honours)

Calcutta University
/2003 - 01.2006

Scrum Master

Management Development Programme - Project Management

Indian Institute of Management, Kozhikode
/2022 - /2022
Priya Wilson