

Dedicated Healthcare Professional experienced in elderly support and home care scheduling. Achieved high-quality patient care through effective medication administration, data entry, and care planning, while ensuring patient confidentiality and flexibility to meet diverse needs. Focused on enhancing organisational efficiency and communication within care coordination, demonstrating strong skills in schedule management and conflict resolution.
Coordinated daily rota of 160 hours to ensure optimal coverage and service delivery. Coordinated and facilitated individualised care plans to meet patients' physical, emotional, and social needs. Served as primary liaison for patients, families, and healthcare teams to facilitate effective communication and support. Offered support and guidance to patients and families, ensuring clear communication of care plans. Prioritised and managed caseloads, addressing urgent and complex cases to enhance patient care outcomes.
Cultivated positive relationships with multidisciplinary teams to improve patient care.
Assessed patient needs to develop individualised care plans.
Maintained detailed records, ensuring accurate documentation.