Susan Gunnery

• Assisted with managing email communication and paperwork collection.
• Gather information from GP case managers and social workers.
• Communicated effectively with patients, improving understanding and satisfaction.
• Facilitated completion of medication forms and care plans.
• Participated in interviews for new support and office staff.
• Communicated effectively with staff and clients.
• Worked collaboratively with case managers and social workers.
• Ensured staff rotas were maintained for optimal coverage during busy periods.
• Trained staff in basic life support and moving and assisting.
• Implemented protocols to enhance team efficiency.
• Managed staff rotas for optimal coverage during peak periods.
• Organised appointments with specialists to facilitate timely medical intervention.
• Streamlined processes to increase operational effectiveness.
• Handled sensitive information confidentially, respecting privacy laws and regulations.
• Handled new telephone enquires and booked appointments
• Handled emergency situations calmly, ensuring the safety of all involved.
• Provided emotional support for increased patient comfort.

• Administer medication to service users.
• Assist in personal care tasks.
• Support organisation of staff duties.
• Aid in creating care plans.
• Facilitate communication and scheduling with healthcare professionals.
• Collaborated with manager to achieve organisational goals.
• Conducted performance evaluations, enhancing individual employee development.
• Boosted team morale through effective communication and feedback systems.
• Facilitated staff meetings, leading to improved collaboration.

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• Coordinated with different departments, ensuring seamless communication flow.

• Responsibilities
• Senior care assistant distribution of medication booking in meds personal care running of shift
• Assisted in daily personal care tasks, promoting independence amongst residents.
• Achieved calm and harmonious living environment by mediating disputes between residents when necessary.
• Encouraged positive community atmosphere within facility through organising events.
• Conducted regular health checks on residents to ensure wellbeing.
• Improved physical mobility of many residents with carefully planned exercise routines.
• Achieved calm and harmonious living environment by mediating disputes between residents when necessary.
• Contributed to preparation of meals, following specific dietary requirements of each resident.
• Demonstrated empathy whilst dealing with challenging behaviours or emotional distress from residents.
• Contributed to preparation of meals, following specific dietary requirements of each resident.
• Achieved a calm and harmonious living environment by mediating disputes between residents when necessary.

• Responsibilities
• Personal care feeding etc
• Ensured safe environment by maintaining orderliness and cleanliness in the facility.
• Aid in mobility exercises which resulted in improved physical strength among elderly residents.
• Provided emotional support to patients, improving their mental wellbeing.
• Delivered excellent customer service by addressing concerns of patients' families.
• Assisted in daily living activities for enhanced patient comfort.
• Collaborated with healthcare team for effective patient care delivery.
• Documented reports on daily observations accurately, helping in keeping track of every resident's progress over time.
• Followed strict dietary plans tailored for each patient's health condition resulting in improved overall health status of residents.
• Maintained a calm demeanor during crisis situations thus providing reassurance to both the residents and their families.

• Responsibilities
• Personal care feeding etc
• Followed strict dietary plans tailored for each patient's health condition resulting in improved overall health status of residents.
• Worked closely under supervision from registered nurses contributing to efficient workflow within facility.
• Monitored vital signs of patients for early detection of health complications.
• Respected privacy and dignity of each resident during provision of care services.
• Participated actively in team meetings discussing ways to improve service delivery leading to enhanced quality of life for residents.
• Assisted in daily living activities for enhanced patient comfort.
• Collaborated with healthcare team for effective patient care delivery.
• Ensured safe environment by maintaining orderliness and cleanliness in facility.
• Ensured safe environment by maintaining orderliness and cleanliness in the facility.