John Watson
Whitehaven,Cumbria
Summary
Talented Team Leader experienced and dedicated to enhancing employee satisfaction and business success. Diplomatic and friendly with proven commitment to employee training. Hardworking team player bringing necessary experience and knowledge to tackle any operational demand.
Overview
10
10
years of professional experience
Work History
Team leader and recovery agent
Egertons recovery
Penrith, Cumbria
01.2023 - Current
- Ensured adherence to company policy by all team members, maintaining professionalism at all times.
- Handled employee grievances professionally, minimising potential workplace disputes.
- Provided comprehensive onboarding training to reduce learning curve for new hires.
- Adhered to strict health and safety regulations, reducing risk of accidents during recovery missions.
- Showcased problem-solving skills when faced with difficult recovery scenarios.
- Promoted company reputation through exceptional customer service during distressing times.
- Assisted in swift vehicle recoveries to minimise disruption to traffic flow.
- Maintained professional demeanour during stressful recovery situations, instilling confidence in clients.
- Operated heavy machinery for complex vehicle recoveries, showcasing technical expertise.
- Demonstrated high level of adaptability by managing various types of vehicle recoveries.
- Aided in efficient operations with regular maintenance checks on recovery equipment.
- Worked closely with police at accident scenes, ensuring safe and legal procedures were followed.
- Ensured safety by conducting thorough vehicle checks before each recovery operation.
- Successfully navigated challenging routes for effective vehicle recovery operations.
- Provided first rate customer service whilst ensuring customer safety.
Deck hand
Solway shellfish ltd
Maryport, Cumbria
01.2015 - 01.2023
- Maintained smooth operations for vessel navigation by assisting with mooring and docking procedures.
- Assisted in deploying sea anchors in adverse weather conditions, aiding in securing the vessel.
- Carried out painting and chipping duties, preserving ship's aesthetic condition.
- Achieved rigorous safety standards by conducting daily equipment inspections.
- Actively involved in line handling during docking procedures leading to safe berthing of the ship.
- Observed strict adherence to maritime regulations, promoting legal compliance aboard the vessel.
- Completed necessary repairs for ship fixtures, preventing further damage or malfunctions.
- Performed fishing duties, contributing to the successful catch of the day.
- Ensured ship's cleanliness by performing regular deck maintenance tasks.
- Undertook basic engine room duties, supporting overall vessel operation.
- Gained detailed knowledge of all deck and technical operations on board.
Education
GCSEs - Math, English, science
Netherhall school
Maryport, Cumbria 01/2007 - 06/2012
NVQ Level 1 - Engineering
Gen 2
Workington 03/2013 - 03/2014
NVQ Level 2 - Engineering
Lakes college
Workington, Cumbria 03/2014 - 03/2015
Skills
- Tolerance and patience
- Issue resolution
- Training and Development
- Task prioritising
- Crisis handling
- Leadership skills
- Team Leadership
- Equipment Maintenance
- Strategic planning
- Proactive attitude
- Technical proficiency
- Resilience and adaptability
- Endurance under pressure
- Innovation and creativity
- Creative thinking
- Complex problem resolution
Timeline
Team leader and recovery agent
Egertons recovery
01.2023 - Current
Deck hand
Solway shellfish ltd
01.2015 - 01.2023
GCSEs - Math, English, science
Netherhall school
01/2007 - 06/2012
NVQ Level 1 - Engineering
Gen 2
03/2013 - 03/2014
NVQ Level 2 - Engineering
Lakes college
03/2014 - 03/2015
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