Summary
Overview
Work history
Education
Skills
Affiliations
Certification
Timeline
Generic
John Hutchison

John Hutchison

Duns

Summary

Accomplished professional with extensive expertise in technical troubleshooting, risk assessment, and project management within the potato storage sector. Demonstrates skills in effective communication, customer service orientation, and decision making under pressure. Proven ability to mentor junior staff, delegate tasks efficiently, and network effectively. Experienced in technical support and technical engineering with a strong tech-savvy background. Recognised for a technical background in potato storage and the use of sprout suppressant products to aid with storage goals, have a BASIS qualification in Potato storage allowing me to provide post-harvest treatment recommendations. Highly familiar with industry competitors such as Restrain.

Knowledgeable about technical systems and customer support. Strong problem-solving abilities and excellent communication skills. Capable of adapting to new technologies and environments quickly. Ready to use and develop my technical and customer service skills in the 1,4Group Technical Manager role.

Overview

42
42
years of professional experience
15
15
years of post-secondary education
1
1
Certification

Work history

Technical advisor

DormFresh
Duns, The Scottish Borders
01.2023 - Current

Responsible for all technical matters relating to 1,4Sight

  • Served as a point of contact for internal departments and external customers regarding tech support needs, facilitating smooth operations across the board.
  • Partnered with sales teams to understand customer needs, helping create justification of our product over competitors products.
  • Provided expert advice to both internal colleague's and external partners.
  • Participated in ongoing professional development opportunities in the field of information technology; stayed current on industry trends.
  • Offered training sessions to staff, ensuring optimal use of 1,4SIGHT
  • Contributed to budget planning discussions by providing input on any necessary topics.
  • Gathered and analysed technical data and recommended process improvements.

UK Technical Sales Manager

Restrain UK
Breda, NL
08.2017 - 12.2022
  • Coordinated sales activities across the UL
  • Increased sales by developing existing and new market potential.
  • Developed targeted pitches for prospective clients, secured significant contracts.
  • Achieved high customer satisfaction ratings with superior after-sales service provision.
  • Trained team members to enhance their knowledge of the equipment and storage procedures and protocols.
  • Collaborated closely with the marketing team to execute successful campaigns.
  • Conducted market research, identified industry trends.
  • Fostered collaborative relationships with key clients (McCains) to further the use of the product
  • Delivered product demonstrations for improved customer understanding and increased sales.
  • Secured new business opportunities for company growth by providing technical knowledge.
  • Participated in industry events, expanded professional network.
  • Provided specialised information related to technical equipment, supplies and services.
  • Scheduled deliveries, equipment installations and repair services to foster customer satisfaction.
  • Responded to customer inquiries for sales information, pricing structures and product details.
  • Maintained expert-level knowledge of product and service offerings.
  • Built rapport with new and existing customers to boost client retention.
  • Negotiated prices and credit terms to provide favourable and profitable options.
  • Completed sales contracts and collected customer signatures to close sales.
  • Recorded customer and product data in relationship management software.

Potato Store Manager

Greenvale AP
Duns, The Scottish Borders
01.2007 - 07.2017
  • Managed staff rosters, ensuring adequate coverage during peak times.
  • Upheld health and safety regulations within the premises to ensure a safe shopping environment.
  • Successfully store circa 38,000 tons of home grown potatoes for internal use throughout the Greenvale packhouse facilities.
  • Advise Greenvale Grower group on all matters of crop storage.
  • Monitor crop in store and report concerns to senior management weekly.
  • Organise all crop movement from Store to Factory,
  • Organise a comprehensive storage plan, (field to store)
  • Organise monthly quality checks on all stock held within the Greenvale crop storage system.
  • Work with AHDB on CIPC compliance,(2017 regulations)
  • Organise a scheduled maintenance timetable for all storage equipment.
  • Developed a team-oriented environment by implementing effective leadership strategies.
  • Conducted performance appraisals for staff members, providing constructive feedback and identifying areas for improvement.
  • Led training sessions for new employees, equipping them with necessary skills and knowledge.
  • Monitored inventory levels consistently to facilitate the factory requirements
  • Maintained detailed and current records of inventory and personnel activities.
  • Planned logistical operations for safe transportation and storage of goods both in store and in the factory.


  • Team lead storage facility upgrades.
  • Prepare Cap-Ex proposals to the board of Directors relating to Storage system upgrades.
  • Supervise storage upgrades with external partners.
  • Report back to the board of directors with results of upgrades.

Builders merchants store manager

Pearson of Duns
Duns, The Scottish Borders
01.2004 - 01.2007
  • Executed daily operations, ensuring smooth functioning of all goods in and out.
  • Organised all offsite deliveries to customers across the Scottish borders and beyond.
  • Provide accurate stock levels across a vast range of products.
  • Prioritised customer service, and improve client satisfaction.
  • Implemented safety procedures and instruct/train on all H&S procedures.
  • Conducted regular staff meetings to improve communication within the team.
  • Oversaw stock control measures to prevent overstocks and shortages.
  • Handled customer complaints effectively, ensuring customer retention.
  • Managed stock within set minimum and maximum levels to serve customers without over-extending finances.
  • Planned logistical operations for safe transportation, storage and sale of goods.

Potato Grader Manager/Grain Store Operator

AM & A Calder Farms Ltd
Duns, The Scottish Borders
11.1982 - 01.2004

Potato Grader Manager

  • Responsible for the safe storage and grading of the farms 4000 tons of seed potatoes.
  • Responsible for customer seed grading and storage.
  • Responsible for all seed chemical treatments to growers requirement.
  • Incorporate upgrades to grading line with the implementation of Tuber Counters ( new technology at the time) to aid with re-palatable Ha calculations that were required at that time.
  • Organise seed deliveries with with the relevant customers in a timely manor.
  • Maintain, repair and operate grading line.
  • Maintained clean work area to promote efficiency.
  • Maintain, repair and operate storage facility's.
  • Kept accurate records of grading activities for future reference and planning purposes.
  • Prepared correct sample quantities for analysis.
  • Promoted hazard-free environment with stringent adherence to safety regulations and guidelines.
  • Produce SOP's for all necessary works.
  • Comply with all H&S regulations.
  • Performed regular machine maintenance, extending equipment lifespan.

Grain Store Operator

  • Safe handling and storage of 25,000 tons own grown grains.
  • Responsible for all drying requirements of the stored crop
  • Implement safe working systems to comply with any H&S requirements.
  • Load and unload stores as and when required.
  • Operated Dryer equipment, performing regular maintenance as and when required.
  • Kept databases updated with relevant technical documentation and reports.
  • Tested and classified materials according to detailed specifications.
  • Examined samples for conformance with agreed quality criteria.
  • Used precision meters and measurement tools for accurate testing.
  • Oversaw facility maintenance and allocated needed resources to meet standards.
  • Managed operation of heavy machinery to meet production targets.
  • Performed troubleshooting tasks promptly, avoiding major breakdowns.
  • Conducted regular equipment checks for optimal operational conditions.
  • Performed planned preventative maintenance to minimise production downtime.
  • Cleaned equipment, identifying potential repair and maintenance needs.
  • Manually loaded, unloaded and manoeuvred bulky goods, safely lifting and transporting heavy loads.
  • Lifted heavy weights using best moving and handling practices to avoid injury.

Education

Duns Primary School
Duns, The Scottish Borders
08.1969 - 07.1976

Scottish Qualifications Certificate -

Berwickshire High School
Duns, The Scottish Borders
08.1976 - 08.1982

SVQ Level - Agriculture Block placement

Borders Agricultural College
Duns / Galashiels
09.1982 - 06.1984

Skills

  • Technical troubleshooting
  • Risk assessment
  • Project management
  • Effective communication
  • Customer service orientation
  • Decision making under pressure
  • Mentoring junior staff
  • Effective delegation
  • Ability to network
  • Aftersales technical support
  • Technical engineering
  • Tech-savvy
  • Technical leadership
  • BASIS qualified in Potato storage (Allowing for post harvest treatment recommendations)
  • Very familiar with our competitors (Restrain)

Affiliations

  • cycling, skiing, detail model making, golf & swimming

Certification

  • Full UK driving licence up to 7.5 ton vehicle with trailer
  • Full UK Motorcycle licence unrestricted
  • MEWP Lift licence
  • FLT industrial/ rough terrain licence
  • First aid advanced
  • BASIS Qualification in stored crop.
  • PA1 Pesticide Licence
  • Mig/electric welding Certification
  • Abrasive wheels Certification
  • Manual handling Certification

Timeline

Technical advisor

DormFresh
01.2023 - Current

UK Technical Sales Manager

Restrain UK
08.2017 - 12.2022

Potato Store Manager

Greenvale AP
01.2007 - 07.2017

Builders merchants store manager

Pearson of Duns
01.2004 - 01.2007

Potato Grader Manager/Grain Store Operator

AM & A Calder Farms Ltd
11.1982 - 01.2004

SVQ Level - Agriculture Block placement

Borders Agricultural College
09.1982 - 06.1984

Scottish Qualifications Certificate -

Berwickshire High School
08.1976 - 08.1982

Duns Primary School
08.1969 - 07.1976
John Hutchison