John Heaton
Parkmill,City and County of Swansea
Summary
Qualified, Compassionate, Adult Nurse with over thirteen years professional experience in healthcare, including Mental Health Nursing experience and over six years experience of working with young people and disadvantaged, vulnerable groups. Excellent communication and interpersonal skills, strong awareness of Health & Safety Legislation, and the keen ability to quickly learn new procedures and work to Risk Assessments. Known for building professional rapport, a flexible and dynamic attitude to work, creative problem-solving abilities, and continued professional development. Proficient in computer literacy, including WCCIS, Outlook and Office 365. A full driving licence including D1/PCV minibus entitlement (can drive up to 16 people). Keen to gain extra skills, experience & undertake new challenges.
Overview
28
28
years of professional experience
Work history
Adult Early Help Lead Worker
Swansea Council - Adult Services
Swansea
2026.03 - Current
- Build positive, trusting relationships with adults and carers, focusing on what matters most to them.
- Use strengths-based, person-centred approaches to help people achieve their personal outcomes.
- Lead and coordinate multi-agency support, working alongside health, housing, and community partners.
- Support people with multiple needs, helping them to live well and independently.
- Working directly with adults in a support or care setting.
- Understanding adult safeguarding procedures, person-centred care, and strengths-based intervention methods.
- Excellent organizational abilities, partnership working, and effective communication.
- High levels of personal resilience, adaptability, and commitment to equality and diversity
Agency Nurse
Your World Nursing Recruitment
Various, South Wales, Various
2023.03 - 2026.03
- Provided quality, Professional Nursing Care cover for NHS Staff shortage, sickness & maternity leave.
- Monitored vital signs regularly with accuracy, detecting anomalies promptly.
- Assisted team with developing balanced care plans incorporating physical, mental and social needs.
- Worked with clinical team to carry out prescribed treatments addressing individual patient needs.
- Complied with quality healthcare standards to uphold hospital reputation.
- Ensured high-quality Nursing care to patients in Hospital & Community Settings. Mainly in A&E, AMU, District/Community Nursing, Cardiology and Oncology.
- Performed nursing procedures, enhancing patient comfort and wellbeing.
- Documented all nursing actions meticulously, enabling accurate record-keeping for future references, whilst ensuring Confidentiality
- Educated families about disease management and prevention strategies to enhance family coping skills.
NHS Staff Nurse for 10 years
Swansea Bay University Health Board/NHS Wales
Swansea, Llanelli & 1.5 years in Brighton , City and County of Swansea
2013.09 - 2023.03
- Ensured high-quality Nursing care to patients in both NHS & Private Healthcare systems. Worked across a variety of health & social care settings, specialising in Cardiology, A&E and Oncology.
- Worked nearly 3 years as Staff Nurse Chemotherapy Day Unit, Singleton Hospital.
- Also worked as Staff Nurse in the following locations (in chronological order): Cath Lab - Supporting Patients, Cardiac Consultants and Radiographers, in completion of Angiogram procedures & post procedure recovery, Prince Philip Hospital, Llanelli.
- Staff Nurse in A&E in Royal Sussex County Hospital, Brighton
- Staff Nurse with Newcross Healthcare Agency, concurrent with Part time NHS employment - worked in Brighton & Swansea respectively - including numerous Nursing Homes, Sancta Maria - Private Hospital in Swansea and Martlets - A Palliative Care Hospice in Brighton. Also, The Sussex Beacon - Specialist Care & Support Service for people with HIV, in Brighton too.
- Cardiac ITU in Morriston Hospital, Swansea
- Ward 9 - Medical Cardiology Ward in Singleton Hospital
- Tan Yr Allt Lodge - Providing care for Adults with Acquired Brain Injury.
- Liaised effectively with relatives, keeping them informed about patient progress.
- Updated patient records meticulously to ensure accurate documentation.
- Led health education sessions to promote healthy lifestyle choices in patients.
- Collaborated with multidisciplinary team to enhance patient care.
- Managed wound dressings, promoting healing and preventing infection.
Education Support Worker
Gower College
Swansea, City and County of Swansea
2008.10 - 2009.08
- Provided Educational support for young adult learners, aged 16 to 25 with physical and, or learning disabilities. This included supporting learners with Autism, registered Blind or deaf, Cerebral Palsy, Downs Syndrome and Paraplegia.
- Assisted Tutors with lesson preparation, organisation of resources and deliver of lessons/sessions. Including; facilitating creative, sporting and educational life & social training session.
- Employed variety of mediums to convey learning concepts.
- Supported students to identify problems impeding education.
- Provided total personal hygiene and care, when required
- Transported learners and fellow staff colleagues in 16-seater minibus to various destinations within the Swansea locale.
- Already had D1 minibus driving enhancement, but also attended additional MIDAS minibus training to ensure safe access/egress and secure travel for wheelchairs and their users.
- Reported any incidents or concerns to my Line Manager and colleagues.
English Teacher/Volunteer
Makikita Quykuway & Corfradia Bi-lingual School
Huancayo & San Pedro Sula, Peru & Honduras
2007.12 - 2008.09
- 9 months independent travel in South & Central America
- 1 month intensive Spanish lessons in Buenos Aires & Bariloche, Argentina
- 1 month Teaching English & Sport at an Orphanage in Peru
- 6 weeks teaching English at school in Honduras
- Provided additional support to struggling students, promoting improved academic and English speaking confidence.
- Created vibrant learning atmosphere through interactive exercises and discussions.
- Achieved a PADI, Advanced Diving Qualification, during 2 week stay in Bay Islands, Honduras
Princes' Trust Team Leader
Manchester City College
Manchester, Lancashire
2007.05 - 2007.12
- Recruited up to 18 young people, predominantly not in employment, aged 16 - 25, to volunteer on a 12-week Personal Development programme.
- Networked/liaised with external agencies, to facilitate delivery of activities, including a 5-day, Team Building residential in the Lake District.
- Drove one of two, 12-seater minibuses for transportation of volunteers.
- Organised, planned & managed; Community Project, Individual Work Placements, team Challenge, Final Team Presentation and much more.
- Utilised excellent communication & interpersonal skills to develop positive, professional, relationships with young people, colleagues and staff from other agencies.
- Adhered to Health & Safety at work Act (1974) and completed Risk Assessments.
- Maintained written records, reports and evaluations and helped learners complete Key Skills portfolio.
- Maintained a budget and expenditure spreadsheet.
- Updated confidential records in accordance with Data Protection Act (2018)
Youth Diversionary & Intervention Practitioner
Eclypse Young People's Drug & Alcohol Service
Manchester, Lancashire
2006.06 - 2007.05
- Eclypse is a Drug & Alcohol Service for young people aged 25 and under.
- Planned & delivered targeted Group work to young people and other Youth work agencies/professionals across Manchester.
- Organised and promoted, positive recreational activities, for young people engaged with Eclypse/Lifeline Ltd, drug service.
- Planned, implemented and evaluated all activities undertaken and documented them for completion of quarterly reports. This included provision of case studies, which promoted good practice in identifying and engaging young people into Eclypse drug & alcohol service.
- Acquired appropriate interactive resources for delivery of one-to-one and group work sessions.
- Kept up to date with any new developments within the field of substance interventions for young people.
- Maintained high standards of care and confidentiality. Adhering to Child Protection and POVA, if and when required.
- Encouraged good behaviour through positive reinforcement and incentives.
- Devised individualised learning plans and targets for students based on observation and progress.
Princes Trust Team Leader/Youth Diversity Officer
Groundwork North-West
Wigan, Lancashire
2004.07 - 2006.06
- Similar Team Leader duties & responsibilities as per role with Princes Trust at City College, Manchester. Recruited a team of up to 18 volunteers, between age of 18-25.
- Organised, lead and managed 12-week Personal Development Programmes, with an Assistant Team Leader and external agencies, such as Outdoor Education, Wigan, who facilitated activities such as Rock climbing, gorge walking, raft building and kayaking activities.
- Also lead 6-week activity based programmes, called 'Breakthrough', for young people aged 14- 16 at risk of social and, or educational exclusion. Liaised with Schools within local borough and external agencies, such as Youth Offending Team, Outdoor Education and more.
- Delivered high-quality results within budget and timeframe targets.
12 Months in Australia on a Working Holiday Visa
Various
1 month in Malaysia, 12mths in Australia
2003.05 - 2004.06
- 3 months as a Chef/Kitchen Hand at a Jungle Lodge in Cape Tribulation, Australia
- 2 months (approx') as Receptionist & occasional 'Night Security Guard' and minibus driver for Sunrise Tours at popular 'Holiday Village' in Byron Bay, EA
- 3 weeks at a Jewish Catering Firm - Assisting with food preparation, cleaning duties and delivery of catering foo to various venues in Melbourne, SA
- 3 months in Perth, WA, working various jobs, sometimes concurrently: Receptionist at a popular youth hostel, Laying Turf for Landscape Garden company. Labourer; putting up industrial shelving in various warehouses.
- Also worked as a 'Plongeur', 4 hours per day in return for free meal and accommodation at hostel in Airlie Beach, WA.
- Spent 7 days as third member of a 2 brother crew (1 of whom was paraplegic), on a Schooner, from Cairns to just South of Brisbane.
Princes Trust
Groundwork CLM (Wigan office)
Wigan, Lancashire
2000.09 - 2003.04
- Similar duties as a Princes Trust Team Leader, but with less planning, organisational requirements and general responsibilities.
- Also promoted to role of 'Youth diversity Officer' for 3 months prior to travels to Malaysia & Australia. In this role I engaged with young people from ethnic minorities and refugees with Groundwork and Princes Trust. As a result of my work, further funding was secured and the post continued for many years thereafter. This also helped gain promotion to Princes Trust Team Leader, upon returning from my travels in Australia.
General Labourer
Fitfield Construction Ltd
Leigh, Lancashire
1999.01 - 2000.06
- General labouring, groundwork and site cleaning duties. Laid tarmac, assisted with digging, paving and construction of drains, building foundations, cement mixing and many other duties, as required.
- Dug holes, trenches and ditches at desired locations, as specified.
- Maintained clean, safe working environments in line with site regulations, eliminating risks and accidents.
- Adhered to site health and safety guidelines, maintaining safe, secure working environments.
- Maintained site cleanliness by promptly removing construction debris.
- Assisted in loading and unloading of materials for efficient task completion.
- Dug trenches and backfilled holes to assist with groundwork activities.
Education
BN(Hons) Degree - Adult Nursing
Swansea University
Swansea2013-03
NVQ Level 2 - Food preparation & cooking
City College
Manchester, Northenden2007-06
SVQ Level 3 - Preparing To Teach in the Lifelong Learning Sector (PTTLS)
City College
Manchester2007-03
SVQ Level 3 - First Line Management
Groundwork Wigan & Lancashire West
Greater Manchester2006-03
SVQ Level 3 - Youth Work
St Helens College
St. Helens2005-08
B-Tec National Diploma in Performing Arts & Music - Music & Performing Arts
Wigan & Leigh College
Wigan1998-06
GCSEs - 6 of Grade 'C' and above
St Mary's RC High School, Astley
Greater Manchester1996-06
Skills
- Excellent communication and interpersonal/engagement skills
- Good understanding of interventions and requirements for recovering and living well, with Kidney Disease
- Direct experience of working with people with Kidney Disease
- Deliver excellent patient care and understand patients needs
- Knowledge of values & principles of peer support and experience of mentoring
- Able to monitor and respond to care needs
- Strong awareness of Health & Safety Legislation and able to write & work to Risk Assessments
- Able to creatively solve problems
- Love being outdoors active and interested in Self development
- Committed to continued Professional & personal development and have extensive experience of training
- Committed to Equal Opportunities & social inclusion
- Active Musician - Singer/songwriter
- A wide range of hobbies & interests
- Good computer literacy, including Microsoft Outlook, Office 365 Proficiency and confidence in using Zoom, Teams and Skype, to communicate & deliver support options
- Full driving licence, including a D1/PCV minibus driving entitlement - so I can drive up to 16 seater minibus
Timeline
Adult Early Help Lead Worker
Swansea Council - Adult Services
2026.03 - Current
Agency Nurse
Your World Nursing Recruitment
2023.03 - 2026.03
NHS Staff Nurse for 10 years
Swansea Bay University Health Board/NHS Wales
2013.09 - 2023.03
Education Support Worker
Gower College
2008.10 - 2009.08
English Teacher/Volunteer
Makikita Quykuway & Corfradia Bi-lingual School
2007.12 - 2008.09
Princes' Trust Team Leader
Manchester City College
2007.05 - 2007.12
Youth Diversionary & Intervention Practitioner
Eclypse Young People's Drug & Alcohol Service
2006.06 - 2007.05
Princes Trust Team Leader/Youth Diversity Officer
Groundwork North-West
2004.07 - 2006.06
12 Months in Australia on a Working Holiday Visa
Various
2003.05 - 2004.06
Princes Trust
Groundwork CLM (Wigan office)
2000.09 - 2003.04
General Labourer
Fitfield Construction Ltd
1999.01 - 2000.06
BN(Hons) Degree - Adult Nursing
Swansea University
NVQ Level 2 - Food preparation & cooking
City College
SVQ Level 3 - Preparing To Teach in the Lifelong Learning Sector (PTTLS)
City College
SVQ Level 3 - First Line Management
Groundwork Wigan & Lancashire West
SVQ Level 3 - Youth Work
St Helens College
B-Tec National Diploma in Performing Arts & Music - Music & Performing Arts
Wigan & Leigh College
GCSEs - 6 of Grade 'C' and above
St Mary's RC High School, Astley